MD
monique P
Active since Apr 2018
7
Reviews
0
Industries
Reviews
7 reviews28 months ago
No after sales service! You get what you pay for.
You get what you pay for, cheap rates cheap service. Stay away...spent an hour a day for 4 days trying to get technical support and they just keep saying they will get back to us, or get put on hold for 10 min at a time after providing them with ticket number. 4 days no internet and no response. Their sales department is the only section that works.
129 replies
29 months ago
Delivery Delight: Takealot's Exemplary Service Hits the Bullseye
I recently had the pleasure of experiencing the stellar service provided by Takealot, and I couldn't be more impressed. My journey with them began with a slight hiccup on my part - a comically incorrect delivery address. In most cases, such a mistake would lead to a logistical nightmare, but Takealot's customer service team handled it with remarkable efficiency and patience. Their response to my "idiotical" (as I like to call it) wrong address was nothing short of impressive. Instead of simply pointing out the error, they went the extra mile to assist in rectifying the situation. The level of understanding and helpfulness displayed by the customer service team turned what could have been a frustrating experience into a seamless process. Kudos to them for turning my oversight into a stress-free resolution. What sets Takealot apart, beyond their problem-solving prowess, is their consistently ahead-of-schedule deliveries. Time and again, I've been pleasantly surprised to receive my orders well before the expected delivery date. This level of efficiency is a testament to their commitment to not just meeting but exceeding customer expectations. Takealot truly lives up to its reputation as a one-stop-shop. The website's user-friendly interface makes it a breeze to find and order a wide array of products. Whether it's electronics, household essentials, or gifts, Takealot has proven to be my go-to destination for all my online shopping needs. Communication is key in the online shopping realm, and Takealot shines in this department. The friendly and efficient communication from the moment of purchase to the point of delivery is commendable. Regular updates on the status of my order, coupled with a genuine sense of care for customer satisfaction, make the entire shopping experience with Takealot a joy. In conclusion, Takealot has not only won me over as a loyal customer but has set a benchmark for service delivery in the e-commerce landscape. Their ability to turn a potential blunder into a positive experience, coupled with their prompt deliveries and excellent communication, makes them a shining example of what online shopping should be. Takealot, you've not just delivered my orders; you've delivered on your promise of outstanding service. Bravo!
0 replies
29 months ago
Watch Out for Excellence
I recently had the pleasure of purchasing a high-end timepiece from The Watch Channel , and I must say that my entire experience was nothing short of extraordinary. From the moment I reached out to their staff to inquire about their exquisite collection to the post-purchase aftercare, every interaction with them was characterised by professionalism, efficiency, and an unwavering commitment to customer satisfaction. The first standout feature of my experience was the responsiveness of the staff specifically Solly. My queries were met with prompt and detailed responses, demonstrating not only a profound knowledge of their products but also a genuine eagerness to assist me in finding the perfect watch. The staff's dedication to ensuring a smooth and enjoyable shopping process was evident in every interaction, making me feel valued as a customer. What truly sets The Watch Channel apart is their commitment to quality assurance. When the watch I initially selected did not meet their stringent standards, they not only informed me promptly but went above and beyond by offering a compelling alternative. This level of transparency and dedication to delivering only the finest timepieces speaks volumes about their commitment to customer satisfaction. Moreover, the after-sales service provided deserves special recognition. They didn't just stop at delivering an exceptional product; they went the extra mile by including two additional high-quality straps with my purchase. This unexpected gesture not only exceeded my expectations but also showcased their genuine desire to enhance the overall ownership experience. In an industry where luxury is defined by both the product and the service that accompanies it, The Watch Channel has truly mastered the art of providing a seamless and enjoyable customer journey. My timepiece not only reflects the epitome of craftsmanship and style but also stands as a testament to an unwavering commitment to excellence. In conclusion, if you are in search of a high-end watch accompanied by unparalleled service, The Watch Channel is undoubtedly a choice worth considering. Their exquisite timepieces, combined with their attentive staff and commitment to customer satisfaction, make for an experience that transcends the ordinary, leaving you with a timepiece that not only tells the time but also tells a story of exceptional craftsmanship and service.
0 replies
61 months ago
Mc Donalds crawl through
Mc Donalds is primarily chosen above other Fast Food Drive thru's for 2 reasons. Speed and consistancy. For a first, there were no nuggets and the promotion boards were still up. And then I was stuck in the drive thru for 35 min with only one car ahead of me waiting for their order.... don't stop at the Beaufort Wes Mc Donalds if you want to keep your sanity.....and def skip the crawl through.
0 replies
63 months ago
Elusive Books
Disappointed to say the least. Books have enough competition in the world today, the list is so vast I don't think it needs mentioning. Most parents would agree how trying it is to drag our children away from a screen for long enough to discover how amazing books can be. My 8 year old daughter asked the sales assistant if they kept Garfield Books. After typing on the computer search engine one would assume we got a curt, no. No offer to order a copy, no suggestion for something similar, no , "come with me and lets see if we can find something else you might like". Exclusive Books was always my first stop. No wonder the store was so empty.
0 replies
63 months ago
Thank you Bargain Books
Moffat on Main's Bargain Books had the best service I have had in a book store. The staff engaged my 8 year old daughter. Answered her questions and gave suggestions registered her on their database and gave 10% discount because she paid for her own book. Much better than ordering online. Our first stop from now on.
61 replies
97 months ago
No no if not a city dweller.
Great price and good initial response but 3 weeks later and still no delivery. I am aware that I live in a rural area but one should give an indication of when to expect delivery. Also almost shipped to billing address.
106 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)