TO
Theatre On The Bay
Unclaimed Business
TO
Theatre On The Bay
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Theatre On The Bay
Theatre On The Bay has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Theatre On The Bay across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
JD
Johanna D
1 reviews | Active since Jan 2020
3 Feb 2020, 12:36
BEWARE ! No Date change possible at this Theater
I wanted to my tickets to another date - not cancel , but a week later. a 100% penalty fee was in order to change the date. This is apparently on the computicket website. I have often needed to change tickets for other computicket shows - this is the first time that a financial penalty applies ALL theater lovers, be aware of the strict rules at Theater on the bay I phone to asked the reason for the cost- but no apparent reason other than "these are our rules"
Helpful (0)
|Replies (0)JD
Johanna D
1 reviews | Active since Jan 2020
3 Feb 2020, 12:36
BEWARE ! No Date change possible at this Theater
I wanted to my tickets to another date - not cancel , but a week later. a 100% penalty fee was in order to change the date. This is apparently on the computicket website. I have often needed to change tickets for other computicket shows - this is the first time that a financial penalty applies ALL theater lovers, be aware of the strict rules at Theater on the bay I phone to asked the reason for the cost- but no apparent reason other than "these are our rules"
0
Replies (0)LB
Lucille B
1 reviews | Active since Jan 2020
7 Aug 2017, 12:30
Patron pleasers
<p>Received an email from Mike de Beer advising of a change in performance date/s and inviting me to change my booking and offering me 2 additional tickets "for the inconvenience".</p> <p> </p> <p>William called me back and made the change (I didn't take advantage of the additional tickets) allocating me 2 even better tickets than I had originally booked.</p> <p> </p> <p>I've had excellent service; now for a good laugh - bring it on, Jonathan Roxmouth!</p> <p> </p> <p> </p>
Helpful (0)
|Replies (0)LB
Lucille B
1 reviews | Active since Jan 2020
7 Aug 2017, 12:30
Patron pleasers
<p>Received an email from Mike de Beer advising of a change in performance date/s and inviting me to change my booking and offering me 2 additional tickets "for the inconvenience".</p> <p> </p> <p>William called me back and made the change (I didn't take advantage of the additional tickets) allocating me 2 even better tickets than I had originally booked.</p> <p> </p> <p>I've had excellent service; now for a good laugh - bring it on, Jonathan Roxmouth!</p> <p> </p> <p> </p>
0
Replies (0)tM
tish M
1 reviews | Active since Jan 2020
11 Dec 2015, 18:42
No Refund on a Double Booking Weeks Ahead of Show.
We made the mistake of booking twice for 'Singing in the Rain'. We are watching it tomorrow night and I in error booked for the 26th December- 2.30pm show again. I phoned Computicket and they directed me to the 'promoter' Pieter Toerien at Theatre on the Bay. I phoned the theatre, and was told in no uncertain terms that the refund would be 50%, by Tracy, who I might add, were unbelievably rude. When I told her that we often book for the 5.30 shows, she said \we don't have 5.30 shows and why don't you book for the 6pm shows"<br> She became argumentative when I asked why a 50% refund when I booked a few days ago and the show is still more than two weeks away. We are regular patrons"
Helpful (0)
|Replies (0)tM
tish M
1 reviews | Active since Jan 2020
11 Dec 2015, 18:42
No Refund on a Double Booking Weeks Ahead of Show.
We made the mistake of booking twice for 'Singing in the Rain'. We are watching it tomorrow night and I in error booked for the 26th December- 2.30pm show again. I phoned Computicket and they directed me to the 'promoter' Pieter Toerien at Theatre on the Bay. I phoned the theatre, and was told in no uncertain terms that the refund would be 50%, by Tracy, who I might add, were unbelievably rude. When I told her that we often book for the 5.30 shows, she said \we don't have 5.30 shows and why don't you book for the 6pm shows"<br> She became argumentative when I asked why a 50% refund when I booked a few days ago and the show is still more than two weeks away. We are regular patrons"
0
Replies (0)