TS
The Sun Pays
Claimed Business
TS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3.5|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(50%)
1(0%)
5(50%)
4(0%)
3(0%)
2(50%)
1(0%)
Frequently Asked Questions About The Sun Pays
The Sun Pays has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked The Sun Pays across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
20 Oct 2025, 09:07
Solar geyser without element plug
I’m disappointed with the low-pressure solar geyser purchase that was invoiced without an element plug, and the salesperson failed to mention it was needed to finish the installation—causing unnecessary inconvenience.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Oct 2025, 09:07
Solar geyser without element plug
I’m disappointed with the low-pressure solar geyser purchase that was invoiced without an element plug, and the salesperson failed to mention it was needed to finish the installation—causing unnecessary inconvenience.
0
Replies (0)AS
ER
Eugene R
1 reviews | Active since Jan 2020
29 Nov 2024, 05:42
Reliable, Transparent and trust worthy
If I could gives this company a 200% service I would Already bought 4x invertors and 11x 4.8kw batteries from them. these are amazing products, I mean my house is totally off grid, running from a aircon to a PC, never experienced problem. my batteries are now just over a year old and still going. Good.service and delivery is very good. The sun pays, well done to you and your team KUDOS for me
Helpful (0)
|Replies (0)ER
Eugene R
1 reviews | Active since Jan 2020
29 Nov 2024, 05:42
Reliable, Transparent and trust worthy
If I could gives this company a 200% service I would Already bought 4x invertors and 11x 4.8kw batteries from them. these are amazing products, I mean my house is totally off grid, running from a aircon to a PC, never experienced problem. my batteries are now just over a year old and still going. Good.service and delivery is very good. The sun pays, well done to you and your team KUDOS for me
0
Replies (0)LP
Lukas P
1 reviews | Active since Jan 2020
18 Sept 2023, 06:28
Sell subpar products with no real warranty.
If I could give them 0 I would. Bought a Solar pump from them unit failed after 15 days, started expelling black water I open the unit to see what is wrong it burned out. They refuse to replace because I opened the unit. There was no void warranty stickers.
Helpful (0)
|Replies (0)LP
Lukas P
1 reviews | Active since Jan 2020
18 Sept 2023, 06:28
Sell subpar products with no real warranty.
If I could give them 0 I would. Bought a Solar pump from them unit failed after 15 days, started expelling black water I open the unit to see what is wrong it burned out. They refuse to replace because I opened the unit. There was no void warranty stickers.
0
Replies (0)MD
FL
Ferdunandt L
1 reviews | Active since Jan 2020
17 Apr 2023, 15:17
The Sun Pays
<div>Their inverters is s..t..lasted 3 months and burnt out...they did not want to fix came up with all sorts of excuses...we had to pay another R6000 to have it fixed...now we are getting code 02 errors and they do not reply to any emails...PEOPLE DO NOT BUY ANYTHING FROM THEM!!!</div>
Helpful (0)
|Replies (0)FL
Ferdunandt L
1 reviews | Active since Jan 2020
17 Apr 2023, 15:17
The Sun Pays
<div>Their inverters is s..t..lasted 3 months and burnt out...they did not want to fix came up with all sorts of excuses...we had to pay another R6000 to have it fixed...now we are getting code 02 errors and they do not reply to any emails...PEOPLE DO NOT BUY ANYTHING FROM THEM!!!</div>
0
Replies (0)AS
Adele S
1 reviews | Active since Jan 2020
13 Jan 2023, 13:05
Not a company to deal with
Shocking level of service received. I bought a system from them in Feb 2022. Just called them as the circulation pump for the geyser has stopped working is still under warranty. Their response? I must take the pump out (me, a woman who has no idea whatsoever what to do, should now remove a pump circulating scalding hot water), then bring it to them for assessment so they can see IF it will be replaced. Was planning on using them for fitments to our new home where we will be going full solar, but alas, this will not be the case as I am not going to deal with people like this again. Terrible. Just terrible.
Helpful (0)
|Replies (0)AS
Adele S
1 reviews | Active since Jan 2020
13 Jan 2023, 13:05
Not a company to deal with
Shocking level of service received. I bought a system from them in Feb 2022. Just called them as the circulation pump for the geyser has stopped working is still under warranty. Their response? I must take the pump out (me, a woman who has no idea whatsoever what to do, should now remove a pump circulating scalding hot water), then bring it to them for assessment so they can see IF it will be replaced. Was planning on using them for fitments to our new home where we will be going full solar, but alas, this will not be the case as I am not going to deal with people like this again. Terrible. Just terrible.
0
Replies (0)