TS
Thompsons Security Group
Unclaimed Business
TS
Thompsons Security Group
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Thompsons Security Group
Thompsons Security Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Thompsons Security Group across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHA
Huzaifa A
1 reviews | Active since Jan 2020
17 Jun 2025, 10:56
THOMPSONS MUST FALL !!!
If i could have given a lower rating i honestly would have. TSG in my opinion hires a bunch of idiots to work for them. I had 2 encounters no with security guards from this company and after laying a complaint with the sight manager I was told to go to the police station despite being in bed covered in bruises. No apologies from the security company whatsoever shows a do not care attitude. How we can allow such people to be called security appalls me. We as the civilians and community cannot take matters into our own hands as Thompsons regards themselves as the law. A cracked apple watch screen which costs quite a lot of money as well bruised ribs i was told to formally go and lay a complaint at a police station where i am barely in a position to go to the bathroom peacefully without being in pain. I must say the disgust and financial burden that has been placed upon me due to a violent and vulgar security guard makes me question the integrity of this security group itself. DISGUSTED, SHOCKED, and DISSAPOINTED is what i am with this security group.
Helpful (0)
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Huzaifa A
1 reviews | Active since Jan 2020
17 Jun 2025, 10:56
THOMPSONS MUST FALL !!!
If i could have given a lower rating i honestly would have. TSG in my opinion hires a bunch of idiots to work for them. I had 2 encounters no with security guards from this company and after laying a complaint with the sight manager I was told to go to the police station despite being in bed covered in bruises. No apologies from the security company whatsoever shows a do not care attitude. How we can allow such people to be called security appalls me. We as the civilians and community cannot take matters into our own hands as Thompsons regards themselves as the law. A cracked apple watch screen which costs quite a lot of money as well bruised ribs i was told to formally go and lay a complaint at a police station where i am barely in a position to go to the bathroom peacefully without being in pain. I must say the disgust and financial burden that has been placed upon me due to a violent and vulgar security guard makes me question the integrity of this security group itself. DISGUSTED, SHOCKED, and DISSAPOINTED is what i am with this security group.
0
Replies (0)DD
Dylan D
1 reviews | Active since Jan 2020
25 Apr 2025, 20:18
Worst security company
This centre security @Palmhof shopping centre is absolutely appalling. Tonight was the last straw, they clamped my partners vehicle after 8pm. She was the only white female amongst her friends. They spent R2500 @mixas. This is so dangerous, the security target white females at night and expect them to pay R300 cash to have the vehicle released. This puts woman at risk of being attack, if they need to go walk and draw cash. This is purely a racial act as there was a black male parked in the disabled parking who was never clamped, even after the clamped was removed from my partners vehicle. The security claimed to only be doing his job. When I asked why he was not clamping the other offending vehicle in the disabled parking he asked what my problem was. Absolutely pathetic. Praying on females at night is a huge problem. The reason for clamping, because she was there for over an hour. They all pointed out that there were many vehicles that had been there before they arrived, his response, I only have one clamp. @Thompson security Group, your days are numbered, I’m coming for you. Stay away from this centre, We need to take a stance, don’t wait for an incident to happen before something is done. We need to protect our woman in the community.
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Dylan D
1 reviews | Active since Jan 2020
25 Apr 2025, 20:18
Worst security company
This centre security @Palmhof shopping centre is absolutely appalling. Tonight was the last straw, they clamped my partners vehicle after 8pm. She was the only white female amongst her friends. They spent R2500 @mixas. This is so dangerous, the security target white females at night and expect them to pay R300 cash to have the vehicle released. This puts woman at risk of being attack, if they need to go walk and draw cash. This is purely a racial act as there was a black male parked in the disabled parking who was never clamped, even after the clamped was removed from my partners vehicle. The security claimed to only be doing his job. When I asked why he was not clamping the other offending vehicle in the disabled parking he asked what my problem was. Absolutely pathetic. Praying on females at night is a huge problem. The reason for clamping, because she was there for over an hour. They all pointed out that there were many vehicles that had been there before they arrived, his response, I only have one clamp. @Thompson security Group, your days are numbered, I’m coming for you. Stay away from this centre, We need to take a stance, don’t wait for an incident to happen before something is done. We need to protect our woman in the community.
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Replies (0)AG
RB
Reinette B
1 reviews | Active since Jan 2020
27 Nov 2023, 05:20
Thompsons Security does not care
I love in and Estate where I pay allot for levies so that I can have good security. Thompsons is one of the worst around . Their people do not get trained, so security is of the lowest quality and there is jsut a no care attitude by their management. It’s only about the money they make, the customer is not important .
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Reinette B
1 reviews | Active since Jan 2020
27 Nov 2023, 05:20
Thompsons Security does not care
I love in and Estate where I pay allot for levies so that I can have good security. Thompsons is one of the worst around . Their people do not get trained, so security is of the lowest quality and there is jsut a no care attitude by their management. It’s only about the money they make, the customer is not important .
0
Replies (0)AK
Abbigail K
1 reviews | Active since Jan 2020
14 Mar 2022, 16:32
Junction Village 3
I am en expectant mother who is paying rent MONTHLY at The Junction Village 3, I live with my fiancé inside the complex. Months ago in 2021, without any prior communication which is the norm for Central Development, our fingerprints just stopped working. Currently, as I’ve had no time to register my fingerprint again, I have been scanning the barcode to enter the complex and if the barcode put up by Central Development is damaged and you cannot scan it then a paying tenant is told by Security to enter a damn code which is unacceptable. Today at 17:45 14 March 2022 I could not enter the complex because I had run out of data, the female security officer simply said she cannot assist me and wanted a paying tenant to park outside the complex with no way into the complex where she lives. I refused to reverse my vehicle because it is pouring with rain and cannot get home due to Central Developments that has prevented security from assisting its residents and tenants. The female security guard pressed a panic button, kept telling me to reverse and park outside as of I’m a visitor and while also holding a clamp ready to clamp my ******* vehicle instead of actually assisting. And her male colleague proceeded in writing down my registration. The assistance and concern at this complex is appalling, no wonder so many people move out before even a month has passed.
Helpful (0)
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Abbigail K
1 reviews | Active since Jan 2020
14 Mar 2022, 16:32
Junction Village 3
I am en expectant mother who is paying rent MONTHLY at The Junction Village 3, I live with my fiancé inside the complex. Months ago in 2021, without any prior communication which is the norm for Central Development, our fingerprints just stopped working. Currently, as I’ve had no time to register my fingerprint again, I have been scanning the barcode to enter the complex and if the barcode put up by Central Development is damaged and you cannot scan it then a paying tenant is told by Security to enter a damn code which is unacceptable. Today at 17:45 14 March 2022 I could not enter the complex because I had run out of data, the female security officer simply said she cannot assist me and wanted a paying tenant to park outside the complex with no way into the complex where she lives. I refused to reverse my vehicle because it is pouring with rain and cannot get home due to Central Developments that has prevented security from assisting its residents and tenants. The female security guard pressed a panic button, kept telling me to reverse and park outside as of I’m a visitor and while also holding a clamp ready to clamp my ******* vehicle instead of actually assisting. And her male colleague proceeded in writing down my registration. The assistance and concern at this complex is appalling, no wonder so many people move out before even a month has passed.
0
Replies (0)BM
Bathobile M
1 reviews | Active since Jan 2020
6 Oct 2021, 18:43
Thompson security Employees assaulting innocent customers at the mall
Is it your teaching that 13 of your employees can assault people just because they had liquor in their hands while at the watercrest mall? They fail to catch thieves yet they assault innocent people.. This matter is now at the court of law.. Teach your employees how to treat people because this is going far.. Thobani from watercrest mall and 12 other securities that were on shift Sunday the 3rd during the assaulted 3 boys at kept taking turns in beating them. Who was watching the mall while all of them ganged up on kids? Do proper training with your employees
Helpful (0)
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Bathobile M
1 reviews | Active since Jan 2020
6 Oct 2021, 18:43
Thompson security Employees assaulting innocent customers at the mall
Is it your teaching that 13 of your employees can assault people just because they had liquor in their hands while at the watercrest mall? They fail to catch thieves yet they assault innocent people.. This matter is now at the court of law.. Teach your employees how to treat people because this is going far.. Thobani from watercrest mall and 12 other securities that were on shift Sunday the 3rd during the assaulted 3 boys at kept taking turns in beating them. Who was watching the mall while all of them ganged up on kids? Do proper training with your employees
0
Replies (0)GM
Gelepi M
1 reviews | Active since Jan 2020
9 Jul 2021, 11:30
Labour procedures abundance
It's such a huge company that does not follow labour law and employment equity act they replaced a guy who was vulnerable and sick coughing his lungs out he reported his illness for a day just one day weress his been covering up the site at the same time he was robbed his overtime till today the guy was reliable to the company he thou he was not fully paid he worked for the company for 3 years never been sick just to be sick for 1 day which thou he reported then he was replaced which company labour procedures does this company follow how can u replace a person for reporting illness for a day
Helpful (0)
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Gelepi M
1 reviews | Active since Jan 2020
9 Jul 2021, 11:30
Labour procedures abundance
It's such a huge company that does not follow labour law and employment equity act they replaced a guy who was vulnerable and sick coughing his lungs out he reported his illness for a day just one day weress his been covering up the site at the same time he was robbed his overtime till today the guy was reliable to the company he thou he was not fully paid he worked for the company for 3 years never been sick just to be sick for 1 day which thou he reported then he was replaced which company labour procedures does this company follow how can u replace a person for reporting illness for a day
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Replies (0)TN
Talisha N
1 reviews | Active since Jan 2020
15 Apr 2021, 02:50
Don't trust Thompson's Security Group
Company used my PMB Backpackers Lodge for Staff Accommodation before Easter and have to date not made payment. They asked me to invoice to West Coast Roads and Signage (Pty) LTD... I dealt with Marc Lappeman. I even spoke to Bianca in accounts. Still no payment received. Now my business is a small family business, we are still rearing from loss of income during lockdown, our business can't afford these losses. This company is massive yet they rob us like this. They a despicable and should not be trusted.
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Talisha N
1 reviews | Active since Jan 2020
15 Apr 2021, 02:50
Don't trust Thompson's Security Group
Company used my PMB Backpackers Lodge for Staff Accommodation before Easter and have to date not made payment. They asked me to invoice to West Coast Roads and Signage (Pty) LTD... I dealt with Marc Lappeman. I even spoke to Bianca in accounts. Still no payment received. Now my business is a small family business, we are still rearing from loss of income during lockdown, our business can't afford these losses. This company is massive yet they rob us like this. They a despicable and should not be trusted.
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