Worst experience at Irene Village mall Tigers Milk

Lets start with the fact that I won a voucher during a quiz night in November and in January I had to ask to receive it, while being accused of lying. Finally receive my voucher and book a table for Valentines night. Confirmed the booking on 13 Feb for 18h00 and when we arrived I was informed that even though I booked and confirmed we do not have a table because they are very busy.

After telling them it is unacceptable we got a table after 10min. 15min later we gave an order for 2 milkshakes, calamari and nachos. 50min later the food arrives cold and no milkshake...saying that we should just wait because the restaurant only has one blender.

We had no cutlery and when trying to request the waiter we were ignored. My partner then proceeded to walk to the bar counter requesting that we need takeaway boxes as we decided that we would rather go through a drive through at the same mall.

We received the boxed and the manager came over and said we should understand they are busy as we can see and that instead of a coffee shake and chocolate shake they made us oreo shakes.

We decided to walk out. Went through McDonald's drive through and within 15min we had warm food and 2 milkshakes...

No wonder the branch in Parkview in Pretoria east closed within a year after opening.