T
Timex
Unclaimed Business
T
Timex
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Mitchel A
1 reviews | Active since Jan 2020
16 Jan 2025, 02:27
Great save by Timex USA
After having been seriously let down by the Timex distributor in Hong Kong, I reached out to Timex International (USA) for relief. They went out of their way to not only help me with what had gone wrong, i.e., a simple watch crystal that, for some reason, could not be replaced, but exceeded my expectations, set things right, and made me whole. While I probably wont buy another Timex in Hong Kong due to the agent's shocking service, I will remain a loyal fan of Timex and would gladly buy one again elsewhere. Thank you, Timex, especially Jun from Customer Service, Timex Support US. custserv@timex.com
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Mitchel A
1 reviews | Active since Jan 2020
16 Jan 2025, 02:27
Great save by Timex USA
After having been seriously let down by the Timex distributor in Hong Kong, I reached out to Timex International (USA) for relief. They went out of their way to not only help me with what had gone wrong, i.e., a simple watch crystal that, for some reason, could not be replaced, but exceeded my expectations, set things right, and made me whole. While I probably wont buy another Timex in Hong Kong due to the agent's shocking service, I will remain a loyal fan of Timex and would gladly buy one again elsewhere. Thank you, Timex, especially Jun from Customer Service, Timex Support US. custserv@timex.com
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Mitchel A
1 reviews | Active since Jan 2020
13 Nov 2024, 05:12
Timex Disappoints - Buy a Seiko
Really disappointed with the customer service from Timex. I bought an Al**** Coastline from Timex via Zalora in Hong Kong. It's my favourite watch and when it eventually needed a new battery and a crystal replacement, Timex Hong Kong (MexTime) were so unwilling to assist. Telling me I either had to pay 30% of the original purchase price and wait 2 months, OR return the watch and get a replacement for 75% of the purchase price. It seems as though Timex doesn't believe in after sales support and instead just want you to buy more. Needless to say, I will never buy another Timex.
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Mitchel A
1 reviews | Active since Jan 2020
13 Nov 2024, 05:12
Timex Disappoints - Buy a Seiko
Really disappointed with the customer service from Timex. I bought an Al**** Coastline from Timex via Zalora in Hong Kong. It's my favourite watch and when it eventually needed a new battery and a crystal replacement, Timex Hong Kong (MexTime) were so unwilling to assist. Telling me I either had to pay 30% of the original purchase price and wait 2 months, OR return the watch and get a replacement for 75% of the purchase price. It seems as though Timex doesn't believe in after sales support and instead just want you to buy more. Needless to say, I will never buy another Timex.
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