MA
Mitchel A
Active since Sep 2015
17
Reviews
0
Industries
Reviews
17 reviews13 months ago
Nimble Group’s Predatory Nightmare – Join the Fight for Justice!
Nimble Group are a disgrace to South Africa. Like thousands of others, I’ve been trapped in their predatory cycle—unacknowledged payments, denied paid-up letters, relentless harassment, and ruined credit. With 1,956 complaints on HelloPeter (1.16/5 rating), the evidence is clear: they’re destroying lives. I paid my debt, yet they still harass me, tanking my credit and blocking my future. Victims like Chan P (18 Mar 2025) are chased for prescribed debts, while Viquelean M (18 Mar 2025) can’t get a paid-up letter despite settling. This isn’t incompetence—it’s a system designed to exploit us. We’re fighting back, demanding debt relief and prosecution. Join us! Email nimble*****@proton.me for a demand letter template and share your story. Together, we can stop Nimble and heal South Africa. #NimbleGroup #SouthAfricaJustice
159 replies
15 months ago
Great save by Timex USA
After having been seriously let down by the Timex distributor in Hong Kong, I reached out to Timex International (USA) for relief. They went out of their way to not only help me with what had gone wrong, i.e., a simple watch crystal that, for some reason, could not be replaced, but exceeded my expectations, set things right, and made me whole. While I probably wont buy another Timex in Hong Kong due to the agent's shocking service, I will remain a loyal fan of Timex and would gladly buy one again elsewhere. Thank you, Timex, especially Jun from Customer Service, Timex Support US. custserv@timex.com
0 replies
17 months ago
Timex Disappoints - Buy a Seiko
Really disappointed with the customer service from Timex. I bought an Al**** Coastline from Timex via Zalora in Hong Kong. It's my favourite watch and when it eventually needed a new battery and a crystal replacement, Timex Hong Kong (MexTime) were so unwilling to assist. Telling me I either had to pay 30% of the original purchase price and wait 2 months, OR return the watch and get a replacement for 75% of the purchase price. It seems as though Timex doesn't believe in after sales support and instead just want you to buy more. Needless to say, I will never buy another Timex.
0 replies
43 months ago
Asos Customer Service sucks
Between Asos and Aramex, I am not sure who is worse. I have been waiting for a package marked “out for delivery” since Friday the 14th of October, it is now the 18th. Each day, the tracking updates to “out for delivery” and each evening with the package still undelivered, the tracking updates to “customer not available” or “awaiting updated address from customer”. These are both lies. Not once has any courier or representative of Aramex contacted me. Not a call, SMS or email has been received by me from anyone. And of course, there is no way to contact Aramex directly. My next course of action is to contact the Ombudsman in both Hong Kong and the UK and have both Aramex and Asos dragged over the coals for service failure. What a pathetic bunch of nancies both these companies are. Save yourself a lot of trouble and just don’t do business with them.
0 replies
43 months ago
Aramex Hong Kong is terrible
Between Asos and Aramex, I am not sure who is worse. I have been waiting for a package marked “out for delivery” since Friday the 14th of October, it is now the 18th. Each day, the tracking updates to “out for delivery” and each evening with the package still undelivered, the tracking updates to “customer not available” or “awaiting updated address from customer”. These are both lies. Not once has any courier or representative of Aramex contacted me. Not a call, SMS or email has been received by me from anyone. And of course, there is no way to contact Aramex directly. My next course of action is to contact the Ombudsman in both Hong Kong and the UK and have both Aramex and Asos dragged over the coals for service failure. What a pathetic bunch of nancies both these companies are. Save yourself a lot of trouble and just don’t do business with them.
0 replies
45 months ago
Booking.com Customer Service Failure
I have been a loyal booking.com customer since I started traveling in my early 20s. However, chances of me moving over to another booking platform is highly likely after my last experience. I often book rooms with no prepayment and free cancellation due to the fact that plans change. This time, the hotel took 50% off my card when they honestly weren't supposed to. I understand a small holding fee to check the card but if I had wanted to part with hundreds of dollars upfront I would've just paid for the entire booking outright. Anyway, the hotel refuses to reverse the charge or engage with me any further and booking.com has not responded to my customer service requests. In short, it's the last straw with regards to booking.com. If you want good support and customer service, DO NOT use booking.com
0 replies
56 months ago
Great Complaints Resolution by Stella Yip at Zalora Hong Kong
I had an issue where a seller on Zalora sold fake silver labelled as 999 silver and I was obviously upset. I attempted to make a return but was unable to as I have surpassed the 30-day limit. I contacted Zalora customer service and an amazing agent named Stella Yip listened to my angry complaint and went straight ahead to resolve my issue. I am now able to return the item for a full refund and I am very happy. Thank you, Stella and Zalora Hong Kong.
0 replies
66 months ago
Wonga are soulless loan sharks
I took a small loan from Wonga and subsequently lost my income due to Covid-19. I have emailed them to inform them of this but have had zero response from them. The interest is accruing at a ridiculous rate and the total repayable amount has increased by 50% of the loan amount in less than three months. I will not be able to pay this back ever at the rate the amount payable is increasing and Wonga refuses to accept or acknowledge that I am without any income and need a payment plan from them. Be very careful of these loan sharks, they will eat you up without any conscience or remorse.
56 replies
68 months ago
Yet another faulty product from Hifi Corporation
I bought a brand new Nokia C1 for my mother about four months ago. This week the SD card reader failed. I have attempted to contact hi-fi corporation via email as I am currently in Hong Kong but have received no response from them at all. My mother is an aged woman who cannot sort out her technological problems herself and having her new phone break on her in a matter of months is disappointing and dangerous. I believed that the days of hifi corporation selling faulty grey stock were over but clearly I was wrong. I would like a full refund or a replacement phone of a different make or model. But perhaps that's wishful thinking?
0 replies
70 months ago
Iclix employee blackens company name
While attempting to sell goods online, an iclix employee by the name of Juan Hansen attempted to sabotage my sales by trying to convince potential buyers that my seller profile was fake. I have been a loyal iclix subscriber in Ladybrand for years and even though I have had some issues in the past, I remained loyal to the brand. This however was the last straw and thanks to iclix employee Juan Hansen, I will be moving both my home and business internet connections over to ntelecom. Good job Juan Hansen for losing your company a loyal customer and tens of thousands of Rands in revenue. I have screenshots of the online interaction between myself and Juan Hansen for posterity.
0 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
2 (11.764705882352942%)
1 Star
11 (64.70588235294117%)