Tiny Cuddles Photography Studio

<div>I payed to have a photoshoot when my son was born last year in October. My son started being ill and I asked to postpone to January. They then gave me a date in February. My son was again admitted in hospita and I informed them and asked to move the shoot again. It photoshoot then moved to March, which unfortunately did not happen because of the lock down. After the started easing the lock down regulations, I contacted the studio to ask if they are open or not. They lady advised that they are and we can do a cake smash theme for my son. I agreed and gave her all the required information. She informed me that she will confirm with the guys she works with to check of the will be available on the date confirmed. 4 Days before the photoshoot I contacted her looking for confirmation and everyday following that day I will contact asking for confirmation and she never confirmed. Seeing that my son's was not OK before now, I asked for a refund and she advised that we rather not and wait until he was strong enough to do it. Now that he is fine, I keep communicating asking for a date confirmation and pleading with her for the photoshoot and she says she won't be doing it anymore and she will not be refunding me as well. I feel this is unfair as I did not plan for my son to be ill and have also communicated each time I was facing challenges. She has also never told me of a non refund policy of some sort. </div>