1 reviews | Active since Member
I took my 40 week pregnant wife to Toretellini D'oro because she craved icecream and I knew this place had great icecream. We ordered icecream from the icecream fridge/counter and told the lady that assisted us the we would like to sit down. We ordered two cups of icecream 1scoop (R30) and 2scoop(R40) respectively. She scooped the icecream in a takeaway cup and handed it over to us with takeaway s****s after we said we wanted to sit down. So we took out takeaway and sat at a table while we had next to no assistance from waiters. When we asked for the bill they charged us R120 for the icecream stating it is for 3 scoops of icecream which is R40 a scoop. I confronted the waiter and manager about this and explained that we asked at the couter and saw the prices and ate from our takeaway cups as was given to us. She said that if you sit down that is the price and there is nothing she can do about this. I, not wanting to upset my highly pregnant wife, decided to pay and leave. Usually the sit down icecream comes in nice frozen bowls and then I understand the price. But giving us the "take away" treatment and charging us double the price with a bad attitude is bad business. This place will not see me again. I do not recommend this place if you would like nice friendly and honest service.