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TOYSAN
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Bongani N
1 reviews | Active since Jan 2020
25 Sept 2024, 13:37
Very bad service
Good Day, I hope you are doing well. On the 17th of September, I bought a car engine from Toysan All Spares in Pretoria for R13 500. Two days later, when the mechanic was about to fit in the engine, he discovered that the engine was damaged, and we went to the store with the mechanic to negotiate. The store steered us to the head office, where they refused to refund us and forced us to take another engine that was also not in good condition. The mechanic tried to reason with them, but after many attempts, we asked for a refund, and they refused, and they threatened me. They said I could report them and go to the police, but I won't get my money back. After all our exchange of words, I am no longer comfortable taking any engine from them, and I therefore demand a refund. I hope you will be able to assist me urgently, as this car is the only source of mobility for my family.
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Bongani N
1 reviews | Active since Jan 2020
25 Sept 2024, 13:37
Very bad service
Good Day, I hope you are doing well. On the 17th of September, I bought a car engine from Toysan All Spares in Pretoria for R13 500. Two days later, when the mechanic was about to fit in the engine, he discovered that the engine was damaged, and we went to the store with the mechanic to negotiate. The store steered us to the head office, where they refused to refund us and forced us to take another engine that was also not in good condition. The mechanic tried to reason with them, but after many attempts, we asked for a refund, and they refused, and they threatened me. They said I could report them and go to the police, but I won't get my money back. After all our exchange of words, I am no longer comfortable taking any engine from them, and I therefore demand a refund. I hope you will be able to assist me urgently, as this car is the only source of mobility for my family.
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Nomvula
1 reviews | Active since Jan 2020
24 Apr 2024, 17:40
Very bad customer service
Bad Bad customer service, very bad. They sold me wrong car part in 2023 and I return it and they promised to refund my money, even today my money is still not refunded. Very Bad customer service, , i phoned them everyday and still they have not return my money. Very bad customer service receive from them. I wouldn't refer any one to them, they are very bad.
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Nomvula
1 reviews | Active since Jan 2020
24 Apr 2024, 17:40
Very bad customer service
Bad Bad customer service, very bad. They sold me wrong car part in 2023 and I return it and they promised to refund my money, even today my money is still not refunded. Very Bad customer service, , i phoned them everyday and still they have not return my money. Very bad customer service receive from them. I wouldn't refer any one to them, they are very bad.
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Gerrie S
1 reviews | Active since Jan 2020
7 Jul 2023, 19:07
Bad customer services
Selling defective parts. When the part is faulty they olny gives you a credit note, no money back. Joey the salesman told me I have a 7day return period if the part is tested faulty, I returned the defective just the following day, now his avoiding my call, you can't get a hold of him. Bad customer services. Will ot recommend this place to anyone.
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Gerrie S
1 reviews | Active since Jan 2020
7 Jul 2023, 19:07
Bad customer services
Selling defective parts. When the part is faulty they olny gives you a credit note, no money back. Joey the salesman told me I have a 7day return period if the part is tested faulty, I returned the defective just the following day, now his avoiding my call, you can't get a hold of him. Bad customer services. Will ot recommend this place to anyone.
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Learnmore T
1 reviews | Active since Jan 2020
15 Dec 2022, 14:13
****ty business run by crooks
I paid a deposit for a spare part that these crooks didn't have in stock after they told me I would get it in the next 24 hours. After 3 weeks without delivery I asked for a refund only to be bounced from one office to the next and they had the audacity to lie that all refunds go through SARS first.
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Learnmore T
1 reviews | Active since Jan 2020
15 Dec 2022, 14:13
****ty business run by crooks
I paid a deposit for a spare part that these crooks didn't have in stock after they told me I would get it in the next 24 hours. After 3 weeks without delivery I asked for a refund only to be bounced from one office to the next and they had the audacity to lie that all refunds go through SARS first.
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Andries M
1 reviews | Active since Jan 2020
1 Feb 2021, 18:45
Refund of my money after bought a broken shock
I did bought a airshick for my mercedes s500 W220 from Toysan Extic Spares in pretoria. I transfered the money from my bank account off R5000 into their account. I payed for the coerier cost to bring the shock to me. After i take it out of the box i did take a picture of it and send it to him to shoe him that it was also fixed. I tested the shock and it was also broken and i did send it back on my expensice.He let me know that i must send the original slip back that he can refund me. I did send it oalso back by coerier also on my expensice.He send me a mesage on whatsup and told me he is buzy wit the refund. It is already from November 2020 and today i did not recieved my refund off R5000. Please help me to solved this problem that i can get my money back Thanks Andries Meyer
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Andries M
1 reviews | Active since Jan 2020
1 Feb 2021, 18:45
Refund of my money after bought a broken shock
I did bought a airshick for my mercedes s500 W220 from Toysan Extic Spares in pretoria. I transfered the money from my bank account off R5000 into their account. I payed for the coerier cost to bring the shock to me. After i take it out of the box i did take a picture of it and send it to him to shoe him that it was also fixed. I tested the shock and it was also broken and i did send it back on my expensice.He let me know that i must send the original slip back that he can refund me. I did send it oalso back by coerier also on my expensice.He send me a mesage on whatsup and told me he is buzy wit the refund. It is already from November 2020 and today i did not recieved my refund off R5000. Please help me to solved this problem that i can get my money back Thanks Andries Meyer
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