****roaches in restaurants

Ok, I promised myself I would not go to this level, but seeing that it has now been 11 days since the incident and Andreas from Tribes did not come back to me, I have decided to post this on Tribes Facebook page

On 23/12/2021, my husband, my son and myself had dinner at Tribes. About 2/3rds through our meal, I looked up and saw a ****roach walking on tge wall in the restaurant area where we were sitting. I pointed this out to two waiters, both who would've called the managers - I am still waiting

I then did not want to make a scene in the restaurant - which I could've done - I could've gotten up and walked out refusing to pay, but because my husband and son asked me to leave it, I just pushed my plate back and took the food left on my plate for my dogs - I paid a damn expensive bill for the food. - R1400 for 3 people

I then sent a message on Facebook messenger and Andreas contacted me The screenshots posted below is the conversation between us.

Please tell me if you think this is fair