LL
Lindy L
Active since Dec 2012
12
Reviews
0
Industries
Reviews
12 reviews21 months ago
Betway *****s money
I made in app purchases, yet the purchase never went through, the money was taken off my balance and after 8 support chats, they can still not resolve my issue and neither have they refunded me even though I sent them my transaction summary of all transactions done on the app.
477 replies
28 months ago
Reabetswe Mabidikana Quick and excellent claim handling
Reabetswe Mabidikana Logged my claim, sent a service provider and authorized my claim all in just over 2 days. No hassles, No issues, no problems whatsoever. Thank you so much for your great service
128 replies
48 months ago
Great service from D...
Great service from Dustin Schnepel He has sourced insurance for my whole family, with each policy being better and more affordable than what we could find anywhere else No matter what time one contacts him, he is always diligent and helpful
74 replies
52 months ago
****roaches in restaurants
Ok, I promised myself I would not go to this level, but seeing that it has now been 11 days since the incident and Andreas from Tribes did not come back to me, I have decided to post this on Tribes Facebook page On 23/12/2021, my husband, my son and myself had dinner at Tribes. About 2/3rds through our meal, I looked up and saw a ****roach walking on tge wall in the restaurant area where we were sitting. I pointed this out to two waiters, both who would've called the managers - I am still waiting I then did not want to make a scene in the restaurant - which I could've done - I could've gotten up and walked out refusing to pay, but because my husband and son asked me to leave it, I just pushed my plate back and took the food left on my plate for my dogs - I paid a damn expensive bill for the food. - R1400 for 3 people I then sent a message on Facebook messenger and Andreas contacted me The screenshots posted below is the conversation between us. Please tell me if you think this is fair
0 replies
54 months ago
Poor service from section 1 Union Hospital
My mother was recently in the Netcare Union hospital in Alberton. 1. She was a convalescent and could not eat on her own - there were times I cake in there that she had not been fed that only when I said something, did the nurses assist her to eat 2. As her daughter who is responsible for taking care of her medical aid needs, my name and contact details were removed from her file as next if kin and it took a fight with hospital management to get my details back on the file as staff would not give me any information. 3. My mother was moved from the hospital without any prior notification as to when and where she was going. The doctor mentioned to me that she would need to go to a stepdown facility, and asked me where we would prefer her to go. I have the doctor 2 names. It was never confirmed when and where she would go. Then she is sent to a stepdown facility without informing the family (1) And to top it all - her cell phone charger has disappeared in the hospital- and she gets sent to the stepdown without any of her belongings - her bag with cloths etc was all left at the hospital The nurse responsible was Bandile. Yes I lost my cool with him and told hom he was talking BS when he said he couldn't get hold of me because he changed his story twice then said be couldn't get hold of my brother. I also told Mr Bhike that I was unhappy with their ****e service as that is the kind of service we received in section 1 of the Union hospital. Their service is pathetic and I would never recommend this hospital to my worst enemy, them or doctor Maledi.
0 replies
56 months ago
False win announcement by SAMSUNG
#Win I received a mail saying I won a prize and the next day only to be told I received the mail in error and did not win anything. This is false advertising and really poor customer service
106 replies
70 months ago
ABSA STEALS YOUR MONEY WITH DEBICHECK, ADMITS THEIR ERROR BUT REFUSES TO PAY BACK MONEY
ABSA STEALS YOUR MONEY WITH DEBICHECK BY TAKING IT TWICE AND THEN DON’T PAY IT BACK After lodging my first complaint, I am still waiting to get my money back even after several ABSA staff confirmed the error is on their side, but they need to investigate? Investigate WHAT EXACTLY??? MY MONEY WAS TAKEN OFF MY BANK ACCOUNT TWICE, NOT RETURNED TO ME AT ALL AFTER WAITING ALMOST 2 WEEKS NOMAMA NATHI ISAAC KEKANA NTHABISENG SIBANDE MELLENEY LIPPERT SIRESHA ALL OF THESE PEOPLE IN ABSA JUST KEEP MAKING EMPTY PROMISES. THEY NEVER PHONE ME BACK. AND NOT ONE OF THEM IS PREPARED TO GIVE ME ANY COMMITMENT TO PAY MY MONEY BACK. I DON’T CARE WHAT THEIR PROCEDURES ARE - THEY TOOK MY MONEY TWICE WITHOUT BLINKING. THEY ADMITTED THIS WAS AN ERROR ON THEIR SIDE, YET THEY ARE NEED TO ESCALATE THE INVESTIGATION???? Just wonder how much higher and to how many people they want to escalate the matter. Pay my money from a suspense account to resolve my crisis as I need my money - and then you can do any and all the investigation you need to do and when you find where the problem is, you can then rectify your suspense account. But why keep the client waiting whilst you sort out YOUR MESS
0 replies
70 months ago
ABSA STEALS YOUR MONEY WITH DEBICHECK BY TAKING IT TWICE AND THEN DON’T PAY IT BACK
After lodging my first complaint, I am still waiting to get my money back even after several ABSA staff confirmed the error is on their side, but they need to investigate? Investigate WHAT EXACTLY??? MY MONEY WAS TAKEN OFF MY BANK ACCOUNT TWICE, NOT RETURNED TO ME AT ALL AFTER WAITING ALMOST 2 WEEKS NOMAMA NATHI ISAAC KEKANA NTHABISENG SIBANDE MELLENEY LIPPERT SIRESHA ALL OF THESE PEOPLE IN ABSA JUST KEEP MAKING EMPTY PROMISES. THEY NEVER PHONE ME BACK. AND NOT ONE OF THEM IS PREPARED TO GIVE ME ANY COMMITMENT TO PAY MY MONEY BACK. I DON’T CARE WHAT THEIR PROCEDURES ARE - THEY TOOK MY MONEY TWICE WITHOUT BLINKING. THEY ADMITTED THIS WAS AN ERROR ON THEIR SIDE, YET THEY ARE NEED TO ESCALATE THE INVESTIGATION???? Just wonder how much higher and to how many people they want to escalate the matter. Pay my money from a suspense account to resolve my crisis as I need my money - and then you can do any and all the investigation you need to do and when you find where the problem is, you can then rectify your suspense account. But why keep the client waiting whilst you sort out YOUR MESS
105 replies
70 months ago
Absa steals your money, admits it and then just shruggs their shoulder when you fight to get your money back
Never authorize a debicheck with ABSA. I authorized a debicheck for R3000 on an account. The debicheck went off twice, but the 1st debicheck shows as an unsuccessful debit, even though there was sufficient money in my account for the debit to go of twice. For 3 days, I send emails - because when you phone, sorry you have to send an email to .....@absa.co.za........... Then when yo send an email, you get a response: your request has been sent to a consultant who will contact you shortly. Then the next day you get a mail - sorry your first debit was unsuccessful and was credited back to your account. But yes it was debited for R3007,97 when I had a R6000 balance in my account- then the debit is returned as UNSUCCESSFUL, but transaction credit shows R0,00. Sorry, but with 25 years of banking experience, in fact anyone with half a braincell would know if an amount is debited and it is unpaid for any reason , when a debit is unsuccessful, it is debited and then credited again. The debit went off, but was never credited again. I am being charged R50 for the unsuccessful debit - which should not have been unsuccessful as there was sufficient funds!!!! After battling a week to get my money back, the incompetent debicheck staff of ABSA by names of Nomama (who doesn’t phone you back) Nathi (her team leader Who loves passing the buck and blames every department for being at fault, but cannot resolve the matter) then Isaac Kekana (Nathi’s manager) who is not prepared to make any commitment to resolve my problem by crediting my account or by ensuring that none of my other debits are dishonored as there may not be sufficient funds available for all my d/o’s as I did not budget for an additional R3000 to be stolen from my account. Nomama, another lady (didn’t get her name), Nathi and Isaac admits, they can see the money was taken twice, and never credited back to my account. But they first need to wait for digital dept to check some system and speak to someone, who needs to investigate what happened, BUT they have a backlog and my problem is in the queue. But when I phoned back to follow up - Nomama who promised she has escalated my issue, couldn’t even find my account number - How do I know she actually did escalate my query??? For all I know, my query was only escalated now that I am raising my voice and getting difficult. Then Isaac Kekana whom I spoke to - supposedly a manager - also gives me the whole run around about the digital dept and investigation etc- is not mandated to authorize a refund to my account. I could not be bothered two hoots about their internal red tape and back office politics. I want my money back. Hoe they resolve it is not my issue. 4 people admitted to me that ABSA deducted the money from my account and did not credit me again when the debit was unsuccessful. So regardless if their policies or procedures, credit my account to minimise my inconvenience, and sort out your internal politics on your own time. Surely it cannot take any institution with the dynamics of ABSA a week to locate a debit and refund it to my account????? O yes then Isaac Kekana provides me with his managers number Vincent Moola- but the number does not even exist. So excuse me if I am expressing my dismay (to put it mildly) but I cannot just accept this poor type of service from a company that I was once proud to work for. Now I am ashamed to say I was a staff member at some time.
105 replies
126 months ago
Dad on oxygen, power out but wait till tomorrow
My parents electricity has gone out at about 16:00 on 8/12/2015. My dad had a stroke and has just come out of hospital and is on oxygen. We reported on ref no 161571039 at 16:15. Again at 20:10 ref 161593249 and again ref 161599717 at 22:00. I have phoned several times in between to report that their electricity is still off, just to get the cold shoulder that they will only be able to attend to the problem tomorrow morning. They have no senior staff on line whom the matter can be escalated to. My mother is crippled and cannot get my dad to hospital on her own - which is what the agents advise her to do, we are about 2hrs drive away and cannot assist her. The eskom -eishdom- technician goes out to the farm next door after we gave them the farm name the gate is locked, so they turn around and go back to the depot and they do not attend to the problem, still leaving my parents without electricity after 8 hours which my dad has been without oxygen. <br> I will hold Eskom liable should Eskom be the cause of my father's death
0 replies
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5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
7 (58.333333333333336%)