TP
TSHENOLO PI
Claimed Business
TP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|14 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About TSHENOLO PI
TSHENOLO PI has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked TSHENOLO PI across 30 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thatoyaone M
1 reviews | Active since Jan 2020
16 Feb 2026, 07:37
Poor service after installation
We had cameras installed at our home by Tshenolo PI. My father had some technical issues with password resetting, which was reported on several occasions to no avail. We were assured that the technician would contact us, three weeks later no feedback has been received. My father has contacted them on facebook, i have contacted them via whatsapp. They promise to resolve the issue but do not. quite disappointed with the poor feedback because they are very active on social media
Helpful (0)
|Replies (0)TM
Thatoyaone M
1 reviews | Active since Jan 2020
16 Feb 2026, 07:37
Poor service after installation
We had cameras installed at our home by Tshenolo PI. My father had some technical issues with password resetting, which was reported on several occasions to no avail. We were assured that the technician would contact us, three weeks later no feedback has been received. My father has contacted them on facebook, i have contacted them via whatsapp. They promise to resolve the issue but do not. quite disappointed with the poor feedback because they are very active on social media
0
Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
23 Dec 2025, 21:46
Report to Psira
Let’s all write to Psira about the experience we had with these ones
Helpful (0)
|Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
23 Dec 2025, 21:46
Report to Psira
Let’s all write to Psira about the experience we had with these ones
0
Replies (0)PK
Pontsho K
1 reviews | Active since Jan 2020
23 Dec 2025, 03:32
Nonsense company
Tshenolo PI worst experience I have ever received in my entire life , you do constant follow up , without even getting reply , my case has been on going for 1 year 6 months ,they only preach on social media about how good they are what I have experienced they do this for business and posting on social media that’s what they good at their page has turned into news room and I’m concerned many we complaining about them and nothing is done , it’s time we be heared
Helpful (0)
|Replies (0)PK
Pontsho K
1 reviews | Active since Jan 2020
23 Dec 2025, 03:32
Nonsense company
Tshenolo PI worst experience I have ever received in my entire life , you do constant follow up , without even getting reply , my case has been on going for 1 year 6 months ,they only preach on social media about how good they are what I have experienced they do this for business and posting on social media that’s what they good at their page has turned into news room and I’m concerned many we complaining about them and nothing is done , it’s time we be heared
0
Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
17 Dec 2025, 23:58
Disaster
The worst service ever I have received in my entire life . I will never recommend anyone to use this service after such horrible experience and ************ tactics after I had reported them to Psira.They called me to their offices as if they will help but instead they called their police friends who came in a taxi ,intimidated us and searched me,my friend and the car we came in.Bad business ethics and conduct to be honest.
Helpful (0)
|Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
17 Dec 2025, 23:58
Disaster
The worst service ever I have received in my entire life . I will never recommend anyone to use this service after such horrible experience and ************ tactics after I had reported them to Psira.They called me to their offices as if they will help but instead they called their police friends who came in a taxi ,intimidated us and searched me,my friend and the car we came in.Bad business ethics and conduct to be honest.
0
Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
17 Dec 2025, 20:27
Unhelpful
They very unhelpful but take money from us.If you paid and didn’t get the services you paid for.Let’s all write a complaint to :complaints@psira.co.za
Helpful (0)
|Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
17 Dec 2025, 20:27
Unhelpful
They very unhelpful but take money from us.If you paid and didn’t get the services you paid for.Let’s all write a complaint to :complaints@psira.co.za
0
Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
22 Nov 2025, 21:16
DISAPPOINTED
This PI only works on cases that are famous so it looks like they are doing their job. If you are an unknown person, they won’t do anything for you. I opened a case with them over a year ago, and until now there hasn’t been a single update. Yet they always claim they are the best.
Helpful (0)
|Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
22 Nov 2025, 21:16
DISAPPOINTED
This PI only works on cases that are famous so it looks like they are doing their job. If you are an unknown person, they won’t do anything for you. I opened a case with them over a year ago, and until now there hasn’t been a single update. Yet they always claim they are the best.
0
Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
19 Oct 2025, 21:16
Bunch of Clowns
They always asking for donations instead of solving peoples cases.I payed them a deposit upfront for my case in 2023.I know I’m not the only one who paid deposit .If they were solving people’s cases and getting the remaining amount.They wouldn’t be asking for donations.All they good for is posting crime news and claiming credit when they didn’t do anything. They must consider changing their company to a newspaper.
Helpful (0)
|Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
19 Oct 2025, 21:16
Bunch of Clowns
They always asking for donations instead of solving peoples cases.I payed them a deposit upfront for my case in 2023.I know I’m not the only one who paid deposit .If they were solving people’s cases and getting the remaining amount.They wouldn’t be asking for donations.All they good for is posting crime news and claiming credit when they didn’t do anything. They must consider changing their company to a newspaper.
0
Replies (0)LA
Lucy A
1 reviews | Active since Jan 2020
4 Sept 2025, 13:50
Tshenolo PI ****s too.
I requested assisted in searching for an address of a mobile number that ****med ofR10k money since they cannot fully investigate cases lower than the value of R50k. They promised me an address that the number is operating from, but not live tracing, I agreed, requested an invoice for the service to make payment, which I did. after sharing the POP, i received the T's and C's which stated that my money is non-refundable no matter the outcome... NB After I received the invoice and paid. I had to follow up on the tracking for days before they started on my case, they then sent me a 10sec app trace an ID number linked to the number, which is not what I requested, furthermore the video just says tracing in process not that there is no information, it also states that credentials were entered incorrectly which no formal tracking report to outline the leads and investigation process. Their customer care agent is impatient with me, with people talking in the background disrupting the communication, being told that they have rendered the service and i need to pay more money for assistance. Another story is that the number, which is visible on their profiles, that sent the invoice was a ****mer number, yet the bank account information is correct. I would not recommend this organization for ordinary citizens but rather for political affiliation people with power but not for ordinary people, the people that ****med me are still using the same number to **** other people working hard for their money. Tshenolo PI is only effective at face value promoting the protection of everyday South Africans but they are no better. Why send me T's and C's stating that my money is non-refundable after making payment?
Helpful (0)
|Replies (0)LA
Lucy A
1 reviews | Active since Jan 2020
4 Sept 2025, 13:50
Tshenolo PI ****s too.
I requested assisted in searching for an address of a mobile number that ****med ofR10k money since they cannot fully investigate cases lower than the value of R50k. They promised me an address that the number is operating from, but not live tracing, I agreed, requested an invoice for the service to make payment, which I did. after sharing the POP, i received the T's and C's which stated that my money is non-refundable no matter the outcome... NB After I received the invoice and paid. I had to follow up on the tracking for days before they started on my case, they then sent me a 10sec app trace an ID number linked to the number, which is not what I requested, furthermore the video just says tracing in process not that there is no information, it also states that credentials were entered incorrectly which no formal tracking report to outline the leads and investigation process. Their customer care agent is impatient with me, with people talking in the background disrupting the communication, being told that they have rendered the service and i need to pay more money for assistance. Another story is that the number, which is visible on their profiles, that sent the invoice was a ****mer number, yet the bank account information is correct. I would not recommend this organization for ordinary citizens but rather for political affiliation people with power but not for ordinary people, the people that ****med me are still using the same number to **** other people working hard for their money. Tshenolo PI is only effective at face value promoting the protection of everyday South Africans but they are no better. Why send me T's and C's stating that my money is non-refundable after making payment?
0
Replies (0)