Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I booked a tour through them for me and my colleagues for March 2020.but due to covid 19 it ws rescheduled to a new proposed date.of which could nt go due work commitment i discussed everything with them they then promised to book us for the next available trip which never happened.i asked if there ws a possibility of refund? They said yes nd all i needed to do we to provide them with proof of payment nd banking details which I did till this day all i get is excuse after there other or my messages gets completely ignored.i have emails nd messages to support my statement.
1 reviews | Active since Jan 2020
I booked a tour through them for me and my colleagues for March 2020.but due to covid 19 it ws rescheduled to a new proposed date.of which could nt go due work commitment i discussed everything with them they then promised to book us for the next available trip which never happened.i asked if there ws a possibility of refund? They said yes nd all i needed to do we to provide them with proof of payment nd banking details which I did till this day all i get is excuse after there other or my messages gets completely ignored.i have emails nd messages to support my statement.
1 reviews | Active since Jan 2020
Please never book with Tswelopele tours the guy called Herman is a crook. I have paid a deposit of 500 for the trip that was supposed to happen in the 12 December 2039 boat cruise Haartebee****rt dam.on the 9 December he asked for full payment and I promised to pay it the following today, then the following day he sent me a message that the trip will now be on the 11 December 2020 of which is a Friday I was at work couldn't go so is my niece who was having a birthday on the on the 12 December, I told Herman we couldn't go as I will be working and my niece at work so he promised me a refund the following Monday. On Monday I asked for my refund he told me to send email to info.tswelopelotours@gmail.com with proof of payment and banking details of which I did and he promised my refund will be in my account 48 hours. After the 48hours kept on asking him when I am getting my money since 48 hours he came up with the story that he doesn't know why I didn't get it cause he had instructed whoever it is to refund me to this date no refund and he ended up blocking me on whatsapp
1 reviews | Active since Jan 2020
Please never book with Tswelopele tours the guy called Herman is a crook. I have paid a deposit of 500 for the trip that was supposed to happen in the 12 December 2039 boat cruise Haartebee****rt dam.on the 9 December he asked for full payment and I promised to pay it the following today, then the following day he sent me a message that the trip will now be on the 11 December 2020 of which is a Friday I was at work couldn't go so is my niece who was having a birthday on the on the 12 December, I told Herman we couldn't go as I will be working and my niece at work so he promised me a refund the following Monday. On Monday I asked for my refund he told me to send email to info.tswelopelotours@gmail.com with proof of payment and banking details of which I did and he promised my refund will be in my account 48 hours. After the 48hours kept on asking him when I am getting my money since 48 hours he came up with the story that he doesn't know why I didn't get it cause he had instructed whoever it is to refund me to this date no refund and he ended up blocking me on whatsapp
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