TW
Twisted Whiskers Pet Deli & Spa
Unclaimed Business
TW
Twisted Whiskers Pet Deli & Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePR
Peter R
1 reviews | Active since Jan 2020
31 Mar 2025, 06:51
Well trained and efficient Groomers and service
My two Brussels Griffons have been going to Twisted Whiskers every two weeks, for 9 years, since they were puppies. Not only do they know how to groom them to the breed standard, they have also been consistently kind, caring and profesional over the entire time that my boys have been groomed there. This has not changed even when the groomers or other staff haved changed. They are now collected and aways come home happy and with a bit of a swagger. The smaller Griffon is wrigley and requires excellent handling to keep him safe. I will continue to trust and support Twisted Whiskers.
Helpful (0)
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Peter R
1 reviews | Active since Jan 2020
31 Mar 2025, 06:51
Well trained and efficient Groomers and service
My two Brussels Griffons have been going to Twisted Whiskers every two weeks, for 9 years, since they were puppies. Not only do they know how to groom them to the breed standard, they have also been consistently kind, caring and profesional over the entire time that my boys have been groomed there. This has not changed even when the groomers or other staff haved changed. They are now collected and aways come home happy and with a bit of a swagger. The smaller Griffon is wrigley and requires excellent handling to keep him safe. I will continue to trust and support Twisted Whiskers.
0
Replies (0)JH
June H
1 reviews | Active since Jan 2020
14 Mar 2025, 11:20
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Helpful (0)
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June H
1 reviews | Active since Jan 2020
14 Mar 2025, 11:20
WHO ARE THE TOP CRYPTOCURRENCY RECOVERY EXPERTS/ REVENANT CYBER HACKER
HIRE A HACKER TO RECOVERY BITCOIN / REVENANT CYBER HACKER The intricate of online investments, and falling victim to a **** is a harsh reality that many, including myself, have faced. My name is Cindy Ewing, and my encounter with REVENANT CYBER HACKER has been extraordinary, warranting a detailed recounting for the benefit of those who might find themselves in similar distress. A few months ago, I ventured into the world of forex trading, lured by the promise of substantial returns. My platform seemed genuine, backed by convincing testimonials and professional presentations. It wasn’t until I tried to withdraw my supposed profits that the facade began to crumble. My emails went unanswered, and I soon realized that I had been duped out of a staggering USD 210,000.52. The shock and despair were overwhelming, but I knew I had to act quickly. Desperation drove me to the internet, searching for any solution that could help recover my funds. Amidst the sea of advice and services, one name kept resurfacing: REVENANT CYBER HACKER. The testimonials were glowing, filled with stories of successful recoveries and praises for their expertise. Skeptical yet hopeful, I decided to take a leap of faith. The initial consultation was thorough, as I laid out my predicament in detail. The expert I spoke with assured me that they had encountered and successfully resolved cases similar to mine. Their confidence was reassuring, and I felt a glimmer of hope for the first time since discovering the ****. REVENANT CYBER HACKER’s approach was methodical and transparent. They explained the steps they would take to track and retrieve my lost funds, keeping me informed throughout the process. Their communication was impeccable, with regular updates that provided both comfort and clarity. What stood out was their use of advanced technological tools and techniques. They meticulously analyzed the **** platform’s digital footprint, identifying the trails left by the *****ulent operators. Their expertise in cyber forensics was evident as they navigated the complex web of blockchain transactions and unmasked the hidden paths my money had taken. True to their word, within 48 hours, I received a notification that my lost funds had been returned to my wallet. The moment was surreal; seeing the amount reflected in my account was like a dream come true. The sense of relief and gratitude I felt was indescribable. REVENANT CYBER HACKER had delivered on their promise, restoring not only my money but also my faith in the possibility of justice. REVENANT CYBER HACKER handles each case with a blend of technical proficiency and genuine compassion, understanding the emotional and financial toll such ****s take on victims. For anyone who finds themselves ensnared by *****ulent investment schemes, I cannot recommend REVENANT CYBER HACKER highly enough. Their service is not just about recovering lost funds; it’s about restoring hope and providing a lifeline in a time of need. My experience stands as a testament to their remarkable capabilities and dedication to helping those wronged in the digital realm. REVENANT CYBER HACKER exemplifies the best of what a recovery service should be: efficient, trustworthy, and profoundly effective. They turned my nightmare into a narrative of recovery .For any kind of crypto recovery contact REVENANT CYBER HACKER via: Email : revenantcyberhacker ( AT ) Gmail (DOT ) com Telegram: revenantcyberhacker WhatsApp: + 1 (2.0..8) 4..2..5-8..5..8..4 WhatsApp: + 1 (9..1..3) 8..2..0-0.7..3..9 Website:revenantcyberhacker {DOT} org
0
Replies (0)MS
Merlene S
1 reviews | Active since Jan 2020
22 Oct 2024, 07:18
TRAINING NEEDED IN CUSTOMER SERVICE AND RESPECT
I have been taking my poodle to Twisted Whiskers for approx the last 7 years and have never cancelled an appointment. Today I was involved in a motor vehicle accident and called to cancel my appointment at 12.30 (I called before 9am), There was absolutely no empath, no respect..... All I got was "Are you aware that there is a cancellation fee and it's in our Terms and Conditions". Well, firstly there is no contract in place with Terms and Conditions and secondly, have respect and empathy towards your customers in cases of emergencies "BECKY". All the years Carmen was the most respectful person working there and this absolutely floored me this morning. Shocked to say the least. I think you seriously need to work on customer service of you want to be the best. Such a pity as I really liked the way the groomers groom the pets and then you have such bad mannered persons that answer the phones and just don't care in serious emergency situations..........
Helpful (0)
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Merlene S
1 reviews | Active since Jan 2020
22 Oct 2024, 07:18
TRAINING NEEDED IN CUSTOMER SERVICE AND RESPECT
I have been taking my poodle to Twisted Whiskers for approx the last 7 years and have never cancelled an appointment. Today I was involved in a motor vehicle accident and called to cancel my appointment at 12.30 (I called before 9am), There was absolutely no empath, no respect..... All I got was "Are you aware that there is a cancellation fee and it's in our Terms and Conditions". Well, firstly there is no contract in place with Terms and Conditions and secondly, have respect and empathy towards your customers in cases of emergencies "BECKY". All the years Carmen was the most respectful person working there and this absolutely floored me this morning. Shocked to say the least. I think you seriously need to work on customer service of you want to be the best. Such a pity as I really liked the way the groomers groom the pets and then you have such bad mannered persons that answer the phones and just don't care in serious emergency situations..........
0
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Lize Lize de beer
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
They really care about their clients and pets
They really care about their clients and pets. They held a competition and could not deside on one winner, but many because they have a huge love for animals. Thank you for loving our fur babies as your own. And thank you for my puppies gift!!!
Helpful (0)
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Lize Lize de beer
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
They really care about their clients and pets
They really care about their clients and pets. They held a competition and could not deside on one winner, but many because they have a huge love for animals. Thank you for loving our fur babies as your own. And thank you for my puppies gift!!!
0
Replies (0)DK
Deirdre K
1 reviews | Active since Jan 2020
2 Oct 2024, 18:11
Aggressive and disrespectful owner. Outrageously priced
Today I went to take my two yorkies for grooming, one is 2.1kgs and the other is 4.3 kgs. Not big dogs at all. When I collected them I was told I owed R1000. To be honest I find this outrageous when 4 weeks ago I paid R780. When I said to the owner; Katja Bier that I thought it was outrageous she became so insulting and aggressive. Pointing her finger in my face, telling me to get out of her shop as she won’t have my face in her shop. She then went on to say I am banned from ever going there again (as if I would) and then proceeded with her insults, questioning affordability and that clearly I can’t afford it and I didn’t value my precious dogs enough because I though the price was outrageous. Katja Bier is the most aggressive, rude and appalling business owner and doesn’t deserve to be supported in any way. She has no idea how what customer service is. Not to mention the disgusting and condescending way she spoke to staff whilst I was waiting to be assisted. I notice many bad reviews also on Google review, I also notice that the “positive” reviews are done by her. It’s such a pity that a business is run by such an appalling and aggressive individual as her staff are really lovely. I will never go back (I’m banned any way 😂)
Helpful (0)
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Deirdre K
1 reviews | Active since Jan 2020
2 Oct 2024, 18:11
Aggressive and disrespectful owner. Outrageously priced
Today I went to take my two yorkies for grooming, one is 2.1kgs and the other is 4.3 kgs. Not big dogs at all. When I collected them I was told I owed R1000. To be honest I find this outrageous when 4 weeks ago I paid R780. When I said to the owner; Katja Bier that I thought it was outrageous she became so insulting and aggressive. Pointing her finger in my face, telling me to get out of her shop as she won’t have my face in her shop. She then went on to say I am banned from ever going there again (as if I would) and then proceeded with her insults, questioning affordability and that clearly I can’t afford it and I didn’t value my precious dogs enough because I though the price was outrageous. Katja Bier is the most aggressive, rude and appalling business owner and doesn’t deserve to be supported in any way. She has no idea how what customer service is. Not to mention the disgusting and condescending way she spoke to staff whilst I was waiting to be assisted. I notice many bad reviews also on Google review, I also notice that the “positive” reviews are done by her. It’s such a pity that a business is run by such an appalling and aggressive individual as her staff are really lovely. I will never go back (I’m banned any way 😂)
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Replies (0)CG
Chris G
1 reviews | Active since Jan 2020
7 Jun 2023, 07:35
Excellent cat grooming service.
Took my very old cat to the Ferndale branch of Twisted Whiskers to get the lumps in his fur combed out. It took an hour and a half, but he came out sleek and smooth and eminently pattable. Excellent service.
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Chris G
1 reviews | Active since Jan 2020
7 Jun 2023, 07:35
Excellent cat grooming service.
Took my very old cat to the Ferndale branch of Twisted Whiskers to get the lumps in his fur combed out. It took an hour and a half, but he came out sleek and smooth and eminently pattable. Excellent service.
0
Replies (0)KC
Kathy C
1 reviews | Active since Jan 2020
16 Feb 2023, 11:10
DO NOT SUPPORT TWISKERS IN BRYANSTON HOBART CENTRE
Do not support Twisted Whiskers. They are overpriced and have a really bad attitude. They made an appointment for me the other day and I arrived on time to hear that the lady I spoke to had not made the booking. The manager was not interested and had a very bad attitude. From R300 they quoted me their price was suddenly R450. A total rip off. I had even bathed and dried my dog. I then went to absolute pets in Beyers who were fantastic and charged me less than R200. They spent an hour grooming my shi tzu. I will only use them. This Twisted Whiskers is just awful. Do not support them.!!! Useless management and bad attitude!!!
Helpful (0)
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Kathy C
1 reviews | Active since Jan 2020
16 Feb 2023, 11:10
DO NOT SUPPORT TWISKERS IN BRYANSTON HOBART CENTRE
Do not support Twisted Whiskers. They are overpriced and have a really bad attitude. They made an appointment for me the other day and I arrived on time to hear that the lady I spoke to had not made the booking. The manager was not interested and had a very bad attitude. From R300 they quoted me their price was suddenly R450. A total rip off. I had even bathed and dried my dog. I then went to absolute pets in Beyers who were fantastic and charged me less than R200. They spent an hour grooming my shi tzu. I will only use them. This Twisted Whiskers is just awful. Do not support them.!!! Useless management and bad attitude!!!
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Replies (0)JS
Janice S
1 reviews | Active since Jan 2020
8 Aug 2022, 13:02
Twisted whiskers Ferndale hurt my 🐕 dog
Ferndale Randburg Twisted Whiskers pet grooming is denying they snipped my Pekekgnise neck. My pekegnise male whom we have had for 8 years has NEVER has an oozing sore. We reiterated to the pets store that they must be very gentle with him.as he is blind and he has a lump on his head neck area. Today we took the dogs for a walk and noticed a yellow oozing puss coming from the exact spot I asked them not to cut. They deny everything I called them to explain the situation, the lady referred it to the branch manager who had not seen photos or witnessed the dog and refused and denied it was them based on NO evidence seen. I then got this message from them after I said I would report them. Their words we " we not paying anything" so their interest is money not the pets. All my rights remain reserved Good Day ****** Please send us photo's of the lump to spa@twistedwhiskers.co.za for our vet to further evaluate and keep on record. Thank you Twisted Whiskers Ferndale 011 326 3626 This was only after I said I would report them and that thry hadn't looked at photos to nske a judegement.
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Janice S
1 reviews | Active since Jan 2020
8 Aug 2022, 13:02
Twisted whiskers Ferndale hurt my 🐕 dog
Ferndale Randburg Twisted Whiskers pet grooming is denying they snipped my Pekekgnise neck. My pekegnise male whom we have had for 8 years has NEVER has an oozing sore. We reiterated to the pets store that they must be very gentle with him.as he is blind and he has a lump on his head neck area. Today we took the dogs for a walk and noticed a yellow oozing puss coming from the exact spot I asked them not to cut. They deny everything I called them to explain the situation, the lady referred it to the branch manager who had not seen photos or witnessed the dog and refused and denied it was them based on NO evidence seen. I then got this message from them after I said I would report them. Their words we " we not paying anything" so their interest is money not the pets. All my rights remain reserved Good Day ****** Please send us photo's of the lump to spa@twistedwhiskers.co.za for our vet to further evaluate and keep on record. Thank you Twisted Whiskers Ferndale 011 326 3626 This was only after I said I would report them and that thry hadn't looked at photos to nske a judegement.
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