Twisted Whiskers Pet Deli & Spa
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Twisted Whiskers Pet Deli & Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Peter R
1 reviews | Active since Jan 2020
31 Mar 2025, 06:51
Well trained and efficient Groomers and service
My two Brussels Griffons have been going to Twisted Whiskers every two weeks, for 9 years, since they were puppies. Not only do they know how to groom them to the breed standard, they have also been consistently kind, caring and profesional over the entire time that my boys have been groomed there. This has not changed even when the groomers or other staff haved changed. They are now collected and aways come home happy and with a bit of a swagger. The smaller Griffon is wrigley and requires excellent handling to keep him safe. I will continue to trust and support Twisted Whiskers.
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Peter R
1 reviews | Active since Jan 2020
31 Mar 2025, 06:51
Well trained and efficient Groomers and service
My two Brussels Griffons have been going to Twisted Whiskers every two weeks, for 9 years, since they were puppies. Not only do they know how to groom them to the breed standard, they have also been consistently kind, caring and profesional over the entire time that my boys have been groomed there. This has not changed even when the groomers or other staff haved changed. They are now collected and aways come home happy and with a bit of a swagger. The smaller Griffon is wrigley and requires excellent handling to keep him safe. I will continue to trust and support Twisted Whiskers.
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Merlene S
1 reviews | Active since Jan 2020
22 Oct 2024, 07:18
TRAINING NEEDED IN CUSTOMER SERVICE AND RESPECT
I have been taking my poodle to Twisted Whiskers for approx the last 7 years and have never cancelled an appointment. Today I was involved in a motor vehicle accident and called to cancel my appointment at 12.30 (I called before 9am), There was absolutely no empath, no respect..... All I got was "Are you aware that there is a cancellation fee and it's in our Terms and Conditions". Well, firstly there is no contract in place with Terms and Conditions and secondly, have respect and empathy towards your customers in cases of emergencies "BECKY". All the years Carmen was the most respectful person working there and this absolutely floored me this morning. Shocked to say the least. I think you seriously need to work on customer service of you want to be the best. Such a pity as I really liked the way the groomers groom the pets and then you have such bad mannered persons that answer the phones and just don't care in serious emergency situations..........
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Merlene S
1 reviews | Active since Jan 2020
22 Oct 2024, 07:18
TRAINING NEEDED IN CUSTOMER SERVICE AND RESPECT
I have been taking my poodle to Twisted Whiskers for approx the last 7 years and have never cancelled an appointment. Today I was involved in a motor vehicle accident and called to cancel my appointment at 12.30 (I called before 9am), There was absolutely no empath, no respect..... All I got was "Are you aware that there is a cancellation fee and it's in our Terms and Conditions". Well, firstly there is no contract in place with Terms and Conditions and secondly, have respect and empathy towards your customers in cases of emergencies "BECKY". All the years Carmen was the most respectful person working there and this absolutely floored me this morning. Shocked to say the least. I think you seriously need to work on customer service of you want to be the best. Such a pity as I really liked the way the groomers groom the pets and then you have such bad mannered persons that answer the phones and just don't care in serious emergency situations..........
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Lize Lize de beer
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
They really care about their clients and pets
They really care about their clients and pets. They held a competition and could not deside on one winner, but many because they have a huge love for animals. Thank you for loving our fur babies as your own. And thank you for my puppies gift!!!
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Lize Lize de beer
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
They really care about their clients and pets
They really care about their clients and pets. They held a competition and could not deside on one winner, but many because they have a huge love for animals. Thank you for loving our fur babies as your own. And thank you for my puppies gift!!!
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Chris G
1 reviews | Active since Jan 2020
7 Jun 2023, 07:35
Excellent cat grooming service.
Took my very old cat to the Ferndale branch of Twisted Whiskers to get the lumps in his fur combed out. It took an hour and a half, but he came out sleek and smooth and eminently pattable. Excellent service.
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Chris G
1 reviews | Active since Jan 2020
7 Jun 2023, 07:35
Excellent cat grooming service.
Took my very old cat to the Ferndale branch of Twisted Whiskers to get the lumps in his fur combed out. It took an hour and a half, but he came out sleek and smooth and eminently pattable. Excellent service.
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Kathy C
1 reviews | Active since Jan 2020
16 Feb 2023, 11:10
DO NOT SUPPORT TWISKERS IN BRYANSTON HOBART CENTRE
Do not support Twisted Whiskers. They are overpriced and have a really bad attitude. They made an appointment for me the other day and I arrived on time to hear that the lady I spoke to had not made the booking. The manager was not interested and had a very bad attitude. From R300 they quoted me their price was suddenly R450. A total rip off. I had even bathed and dried my dog. I then went to absolute pets in Beyers who were fantastic and charged me less than R200. They spent an hour grooming my shi tzu. I will only use them. This Twisted Whiskers is just awful. Do not support them.!!! Useless management and bad attitude!!!
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Kathy C
1 reviews | Active since Jan 2020
16 Feb 2023, 11:10
DO NOT SUPPORT TWISKERS IN BRYANSTON HOBART CENTRE
Do not support Twisted Whiskers. They are overpriced and have a really bad attitude. They made an appointment for me the other day and I arrived on time to hear that the lady I spoke to had not made the booking. The manager was not interested and had a very bad attitude. From R300 they quoted me their price was suddenly R450. A total rip off. I had even bathed and dried my dog. I then went to absolute pets in Beyers who were fantastic and charged me less than R200. They spent an hour grooming my shi tzu. I will only use them. This Twisted Whiskers is just awful. Do not support them.!!! Useless management and bad attitude!!!
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Ngubeni N
1 reviews | Active since Jan 2020
18 Nov 2021, 11:57
looking like a million bucks!
Always a pleasant experience for both myself and my dog. love Wash & Tidy and was so relaxed afterwards. teeth got cleaned and he loves his new chew toy. Has products that encompass the whole range of foods from inexpensive to the top of the range. Would recommend
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Ngubeni N
1 reviews | Active since Jan 2020
18 Nov 2021, 11:57
looking like a million bucks!
Always a pleasant experience for both myself and my dog. love Wash & Tidy and was so relaxed afterwards. teeth got cleaned and he loves his new chew toy. Has products that encompass the whole range of foods from inexpensive to the top of the range. Would recommend
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Nicole H
1 reviews | Active since Jan 2020
27 Sept 2021, 13:43
Horrendous Establishment
I would NOT recommend this establishment! They are ABSOLUTE thieves! 5 years later and I get blacklisted by them because of "cancellation fee's" not being paid. Horrendous! Even more so is the bad attitude of the management when you call to try and resolve.
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Nicole H
1 reviews | Active since Jan 2020
27 Sept 2021, 13:43
Horrendous Establishment
I would NOT recommend this establishment! They are ABSOLUTE thieves! 5 years later and I get blacklisted by them because of "cancellation fee's" not being paid. Horrendous! Even more so is the bad attitude of the management when you call to try and resolve.
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