TC
Tygerberg Caravans
Unclaimed Business
TC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Carl F
1 reviews | Active since Jan 2020
19 Aug 2022, 11:47
FRAUD / NON PAYMENT TYGERBERG CARAVANS WESLEY DEMPSTER
Our caravan was sold on consignment a month ago we have not been paid within 7 days per the contract. 2 days ago you said our sales man was dismissed for fraud. We have since made contact with 6 other people also scammed, either sold and not been paid or bought but can’t get their caravans licensed. I have had my lawyer send you correspondence and you just don’t answer. We had to find out from someone on Facebook what actually happened, you could at least inform your customers. You are not returning my lawyers calls or mine. You won’t share with my lawyer who your lawyers are despite you recommending they talk to each other. We are feeling sick to personally be done out of 225 000 ! You have released our caravan to a new owner without paying us . Wesley Dempster was our sales person. We are in Ceres trying to enjoy our holiday but have been consumed with this and no communication ? Other people also scammed have been calling me in tears. We started a group chat and listening to each others stories it seems this has been going on for some time, people have been paying into a fraudulent account not actually belonging to Tygerberg caravans, how has management not picked up. We now have found out that our salesman Wesley is the owners daughters husband which is even more horrifying. We have spent the last two days at the police station lodging a case of theft against Tygerberg caravans, we have had to report the VIN number a stolen vehicle so it cannot be registered in someone else’s name , the case has been moved from Ceres to Brakenfell (case number Ceres Cas 155/08/2022 Caravan has circulated as stolen on our systems). This has been a terrible holiday to say the least. Hopefully Tygerberg caravans will honor their agreements with all the people they have scammed. Benjamin Barber, Tracey Barnabei, Red / Reghardt Dunn or Wesley Dempster please please have the decency to get back to us. Wesley I told you I was not happy you moving our van off the premises without proof of the sale, you wouldn’t tell me where you moved it to, then you said you were doing a handover Monday a month ago and we just never got our money - 225000 as agreed ! You are in breech of your contract.
Helpful (0)
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Carl F
1 reviews | Active since Jan 2020
19 Aug 2022, 11:47
FRAUD / NON PAYMENT TYGERBERG CARAVANS WESLEY DEMPSTER
Our caravan was sold on consignment a month ago we have not been paid within 7 days per the contract. 2 days ago you said our sales man was dismissed for fraud. We have since made contact with 6 other people also scammed, either sold and not been paid or bought but can’t get their caravans licensed. I have had my lawyer send you correspondence and you just don’t answer. We had to find out from someone on Facebook what actually happened, you could at least inform your customers. You are not returning my lawyers calls or mine. You won’t share with my lawyer who your lawyers are despite you recommending they talk to each other. We are feeling sick to personally be done out of 225 000 ! You have released our caravan to a new owner without paying us . Wesley Dempster was our sales person. We are in Ceres trying to enjoy our holiday but have been consumed with this and no communication ? Other people also scammed have been calling me in tears. We started a group chat and listening to each others stories it seems this has been going on for some time, people have been paying into a fraudulent account not actually belonging to Tygerberg caravans, how has management not picked up. We now have found out that our salesman Wesley is the owners daughters husband which is even more horrifying. We have spent the last two days at the police station lodging a case of theft against Tygerberg caravans, we have had to report the VIN number a stolen vehicle so it cannot be registered in someone else’s name , the case has been moved from Ceres to Brakenfell (case number Ceres Cas 155/08/2022 Caravan has circulated as stolen on our systems). This has been a terrible holiday to say the least. Hopefully Tygerberg caravans will honor their agreements with all the people they have scammed. Benjamin Barber, Tracey Barnabei, Red / Reghardt Dunn or Wesley Dempster please please have the decency to get back to us. Wesley I told you I was not happy you moving our van off the premises without proof of the sale, you wouldn’t tell me where you moved it to, then you said you were doing a handover Monday a month ago and we just never got our money - 225000 as agreed ! You are in breech of your contract.
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Replies (0)GS
Graham S
1 reviews | Active since Jan 2020
12 Apr 2021, 14:43
TYGERBERG CARAVANS - EXCELLENT EXCELLENT SERVICE!!
If you are looking to buy a caravan.....certainly go to Tygerberg Caravans in Brackenfell, Cape Town. I had an 'issue' which was addressed SO PROFESSIONALLY by Wesley (its a family run business). I WOULD HIGHLY RECOMMEND DOING BUSINESS WITH THEM IF YOU IN THE MARKET FOR A CARAVAN.....Thanks Wesley for your Professionalism...WELL DONE!
Helpful (0)
|Replies (0)GS
Graham S
1 reviews | Active since Jan 2020
12 Apr 2021, 14:43
TYGERBERG CARAVANS - EXCELLENT EXCELLENT SERVICE!!
If you are looking to buy a caravan.....certainly go to Tygerberg Caravans in Brackenfell, Cape Town. I had an 'issue' which was addressed SO PROFESSIONALLY by Wesley (its a family run business). I WOULD HIGHLY RECOMMEND DOING BUSINESS WITH THEM IF YOU IN THE MARKET FOR A CARAVAN.....Thanks Wesley for your Professionalism...WELL DONE!
0
Replies (0)HB
Hanni B
1 reviews | Active since Jan 2020
6 Oct 2015, 06:47
Sick and tired of poor service
I bought a brand new trailer from Tygerberg Caravans in the beginning of April. Upon delivery we discovered that the paint on both the lid and nosecone was damaged. I contacted Wesley the salesperson who immediately promised to order new lids. I followed up several times as I never heard from him - worst salesperson ever!. He eventually told me to speak to Marius in the workshop. Marius promised that he would order the lids. Nothing happened. I followed up regularly. On 20 July I contracted Johann Swartz at Jurgens CI who also promised that he will be sort it out. I told him that the sticker on one side was coming off. I followed up a month later and was again told that it will be send that same week. The lids finally arrived just over a week ago but no sticker. I followed up again this morning, Jurgens still hasn't send the sticker. It is now 6 months later and I still haven't used the trailer. I regret ever doing business with Tygerberg Caravans and Jurgens. I should have bought a trailer from Makro or Game instead. Isaac from Tygerberg Caravans is now trying to sort this out, but Jurgens is making empty promises to him as well.
Helpful (0)
|Replies (0)HB
Hanni B
1 reviews | Active since Jan 2020
6 Oct 2015, 06:47
Sick and tired of poor service
I bought a brand new trailer from Tygerberg Caravans in the beginning of April. Upon delivery we discovered that the paint on both the lid and nosecone was damaged. I contacted Wesley the salesperson who immediately promised to order new lids. I followed up several times as I never heard from him - worst salesperson ever!. He eventually told me to speak to Marius in the workshop. Marius promised that he would order the lids. Nothing happened. I followed up regularly. On 20 July I contracted Johann Swartz at Jurgens CI who also promised that he will be sort it out. I told him that the sticker on one side was coming off. I followed up a month later and was again told that it will be send that same week. The lids finally arrived just over a week ago but no sticker. I followed up again this morning, Jurgens still hasn't send the sticker. It is now 6 months later and I still haven't used the trailer. I regret ever doing business with Tygerberg Caravans and Jurgens. I should have bought a trailer from Makro or Game instead. Isaac from Tygerberg Caravans is now trying to sort this out, but Jurgens is making empty promises to him as well.
0
Replies (0)