1 reviews | Active since Member
Whish I could give 0 stars...
The problem mostly is with compromised account information happening on their side. I'm unable to connect to my account as my password has changed without my consent and their pass the buck attitude towards the client.
This problem of mine happens at least once a year where information gets compromised and then becomes the account owners problem. The solution then as per them: "Please create a new email and we will then register the old one back again after we fix the problem."
This is a problem on UBI's side. They cant expect us to create a new email every time because their authentication server is either rubbish or they just couldn't care about peoples information being leaked. Remember boys and girls these people only want you cash and then bye-bye with little to no support.
To add on this, I have accounts that are over 13 years old, steam, battle.net and Origin and not one of then ever have issues on compromised information like UBI. UBI should focus more on development of their games than their cash cow platform they sell their games on and leave the selling and information security to more efficient companies like steam.