MN
Marcel N
Active since Jan 2013
15
Reviews
0
Industries
Reviews
15 reviews18 months ago
Flight Centre - The Chaos Crew
We had the unfortunate experience from Flight Centre, we had to deal with Peter who since has been promoted and then had to deal with Chantelle and the Bradon. Not one of them is proficient in what they do. Currently we are still booked in the Radisson Blue Hotel in mauritius until the 31st of October 2024. Firstly they booked our tickets and somehow they managed to book a ticket with an expired passport only to find out at the airport on the day of departure that part of the family won't be able to go because my elderly mother's passport expired. My question to these three individuals is how are you able to book a place ticket with an expired passport and what service do pay exactly??? Do you even make an effort to look at these things? To make matters worse they said we have a booked a ground unit, specifically for my mother as she uses cruches and a wheel chair, only to find out it's on the first floor behind another building, not what flight centre sold us. Regardless R130 000.00 later we are unsatisfied, Thanks Peter, Chantelle and Breandon for essentially spoiling our trip. This was an important one as my parents are 70+ and loosing this experience with them because of flight centre's *********** staff is just unacceptable because there is only so much time left and we probably will never be able to have this experience with them ever. But in true south african fashion they probably won't even make an effort to contact me. So to the people reading this review please steer away from the incompetence that is the one and only Flight Centre if you value your special time with loved ones. I'll also be making a TikTok to ensure my followers also understand how flight centre operates. @Thmove
124 replies
42 months ago
Ubisoft - Compromised account on a yearly basis
Whish I could give 0 stars... The problem mostly is with compromised account information happening on their side. I'm unable to connect to my account as my password has changed without my consent and their pass the buck attitude towards the client. This problem of mine happens at least once a year where information gets compromised and then becomes the account owners problem. The solution then as per them: "Please create a new email and we will then register the old one back again after we fix the problem." This is a problem on UBI's side. They cant expect us to create a new email every time because their authentication server is either rubbish or they just couldn't care about peoples information being leaked. Remember boys and girls these people only want you cash and then bye-bye with little to no support. To add on this, I have accounts that are over 13 years old, steam, battle.net and Origin and not one of then ever have issues on compromised information like UBI. UBI should focus more on development of their games than their cash cow platform they sell their games on and leave the selling and information security to more efficient companies like steam.
0 replies
45 months ago
Takealot - Show of times
I have always had a good service from takealot more so when they were called taketwo. But recently their product's and service have really gone down the drain. A big problem currently is that takealot now sells very bad quality 3rd party items from 3rd party sellers (Mostly cheap imported rubbish) which they just dont do proper QC/QA on. So now takealot trusts these 3rd party sellers to do decent QA/QC which they dont, they now sell broken and or incomplete items. I ordered two setup boxes for tv's, these came late and they were only half orders, they both arrived without a backlit keyboard. I then asked takealot about it and they said they will have to do a return as they can sent accessories individually, The same day I then returned the items to Takealot, now they really get to work.... Right after I returned the Items I noticed it was marked for refund when I asked for replacement, they fixed it but caused big confusion at the wharehouse apparently, after that was sorted they informed me that they seller has no more stock and that they will refund me. I then informed them of the seller being shady by re-listing the same Item for R50 more, but nothing happened. This is a fraudulent way of doing business and disgusting way to treat the shoppers that feed you. Seeing that I'm not getting anywhere, this was after talking to a supposed manager which I am sure was just another unqualified phone operator, I specifically asked for a refund to my bank account, these people obviously also cant read, they then refunded only one Item instead of two as credit on Takealot. This is now 3 weeks going and they still cant manage basics like counting to two or reading the actual problem of the client.
0 replies
86 months ago
King Price - Still no response unattended claim...
King Price - 2 Weeks waiting on claim and counting Good day, Firstly I have been with king price since 2013 and have not claimed once, I have not missed a payment once yet I have to wait 2 weeks on a stove claim and still no response. I wonder sometimes how quick you guys would be if one misses a payment but it would seem the same commitment is not true for King Price. Claim was registered on 6 March, its 19 March today and still nothing, definitely not the service I am paying for or was expecting from KP. Today after a few failed attempts throughout this week trying to contact KP and getting disconnected when I get transferred to the claims department. Could someone please explain the hold-up to me as nobody can seem to give me a clear answer or have the decency to follow up. My claim no CKP ********** /1 I have been reasonable enough waiting two weeks to get this sorted, sort it out today or lose myself and a few other big payers for KP. Kind Regards,
0 replies
86 months ago
King Price - 2 Weeks waiting on claim and counting
Good day, Firstly I have been with king price since 2013 and have not claimed once, I have not missed a payment once yet I have to wait 2 weeks on a stove claim and still no response. I wonder sometimes how quick you guys would be if one misses a payment but it would seem the same commitment is not true for King Price. Claim was registered on 6 March, its 19 March today and still nothing, definitely not the service I am paying for or was expecting from KP. Today after a few failed attempts throughout this week trying to contact KP and getting disconnected when I get transferred to the claims department. Could someone please explain the hold-up to me as nobody can seem to give me a clear answer or have the decency to follow up. My claim no CKP ********** /1 I have been reasonable enough waiting two weeks to get this sorted, sort it out today or lose myself and a few other big payers for KP. Kind Regards,
245 replies
92 months ago
Webafrica/RAIN improper business practices
On 29/09/2018 I started having problems with internet access on my WA LTE package. My router's internet light was blue at the time I could not access the internet, I was taken to the infamous "youre capped" page from WA. I then proceeded to buy bundles. It was 10GB in bundles between the hours 4pm-6pm. During this time I not once had an internet connection on anything connected to the router which at that time was a miner and my home PC. I then proceeded to use my phones internet to have a look at my usage only for it to state that I have already been capped again and that the bundle data purchased has been used up. Note that this could only happen between 4pm-6pm when I made the bundle purchases this was also the time I had no connection. So its impossible that data was used up. My problem however is with regards to WA's ability to determine how accurate data usage is as this obviously seems like a broken mechanic only for clients to cough up more money. Apart from the data problem I have a few other issues, luckily we have two WA accounts on the property and was easy enough to swap out sim's and router's only to determine that the problem lies with the sim. I made a ticket on WA at 29/09 and on that ticket I continuously updated it with the processes I did to confirm it was a sim problem. When I logged on 02/10 to see if any progress has been made I noted that the ticket just conveniently disappeared and now I am still siting without internet and all my time wasted because somebody at WA thought it wise to remove my ticket. It was my understanding and seems to be the normality at most companies that a ticket only gets removed once the problem is resolved. A webafrica support team member phoned me today to state that webafrica doesnt send out RAIN sim's anymore due to their network stability and tower congestion. I spent roughly R2000.00 on a pointing antenna and post in order to improve line of sight, speed and stability to the RAIN tower but now this guy wants to sell me some CellC rubbish where I get roughly 40GB less data at roughly the same price and am almost sure I wont have the same quality purely based on previous experiences and test's with regards to anything other than RAIN. They blatantly refuse to resend me a RAIN sim as an existing RAIN network client. So now I am stuck with two routers on the same property, note however that the one operates fine on the RAIN network and these guys "WA" are forcing me to settle for CellC rubbish on the second router's sim that for no apparent reason is not working anymore since Sunday. Something very fishy is going on here and I wont settle down until I get behind this story or some answers from the guys making decisions on who does and does not get RAIN as I have invested too much money to finally get working internet only for them to take it away again and sell me some second rate nonsense. I would please like WA/RAIN to investigate this situation and provide sensible answers as to why certain people get RAIN and others get CUT off from the network, along with their broken data usage and deletion of tickets for their convenience.
315 replies
98 months ago
Wesbank - Attitude Problems
Ok so after spending half the day trying to get through to Wesbank only to end up talking to some woman with some serious attitude problems. Please take action against people like this dragging Wesbanks name and apparent good client service through the mud. Please go listen to the recordings the call was made to Leisure Finance department at 12:18 and lasted 6min 26 Mrach 2018. I was irritated at the time cause every donkey just puts me through to the next donkey. No one could help me and was also cut off a few times. Eventually I end up talking to this woman with the attitude issue. So much so that she just put the phone down as I was busy explaining my problem. This is very unprofessional for a financing department to employ people like this and for what its worth you can shove your leisure finance and as I an existing client I would never do business with you guys again.
0 replies
99 months ago
Tracker - Battery drain and Improper business practices
I drive a Ranger 3.2 XLT, my tracker unit has drained my cars battery to the point of replacement. I have confirmed this information with the Auto Electrician I used. I also have a letter from this company to prove his findings are as we suspected. I had to buy a new car battery that was R2050.00, I had to pay an auto electrician R1580.00 in labour to try and find what is draining my battery. After receiving the auto electricians findings that the tracker unit is the culprit as all other electrical parts on the car work as they must I phoned tracker to advise them that their unit is draining my battery. The people I spoke to advised me that my warranty has expired on the unit and thus have to pay a service fee of R500.00 odd for them to come and test the unit and replace the units battery if it is the problem. First of all nobody ever told me the tracker had a warranty, the first I heard of this was today. So contractually this is not right, furthermore a few months ago they phoned me and said they have to install an additional tracking unit so that once the thieves find the one there is another as a backup. Who is to say that the newer one is not the one causing the battery drain surely that ones warranty has not run out. I am not willing to to pay a service fee of R500.00 odd rand as I have a written letter from this auto electric company stating that the tracker is draining my battery. As it stands with the new battery its currently draining my battery as the amps its pulling is to high. I am also expecting tracker to refund me on my battery and the auto electricians costs and then remove their rubbish product. Surely tracker should contact their clients if they see something is wrong with the battery, or advise the clients every so few years to do a compulsory battery check as to avoid their product from draining a vehicles battery. Please advise what you guys are going to do as I am STILL waiting for a supervisor to contact me with regards to this so I can take necessary steps to further expose this nonsense.
105 replies
102 months ago
Warranty and Arrogance
I have been dealing with these guys sine 2014 and have spent well over a 120k through this period. So my first issue was a liquid CPU cooler on my main tower, this thing gave in just past the warranty date, but am guaranteed that the installation was done poorly, they added washers as spacers didn't fit all the required scre ws and thus first time I switched it on the pc on the actual cooling fan blades caught the tower case, after that it made no noise but the blade was obviously bugg ered. Which then brings up the question of "do these guys actually test the machines proper after they built them." Hence two years later it broke and these guys did not help me one bit, I ended up buying a new liquid cooler of 2k because of their shoddy "spoeg en plak" work. There is also a type arrogance floating around those young guys working there. So in 2015 October I bought an ASUS Laptop that cost me 35k with a warranty of 2 years. The issue with this laptop now is that the battery remains at 0% and doesn't charge no matter what. So I end up phoning these guys, only for them to tell me I have to phone Mustek as they bought the laptop there and they're to busy with new clients and no one else can help me cause the are also busy. Im sorry but I don't sped that type of money to get a **** service like that. So against my will I phoned Mustek (Doing the job the evetech gus should do). Only for the guy to tell me that the warranty is out by two months and that they cant do anything warranty side. This is a major inconvenience as I have to now find out where the hell Mustek is and book in my laptop so hey can test and see what the problem is. They reckon it might be the Mobo or the battery itself. Again why must I do this? Surely its a job evetech must fulfill, if I knew evetech would do squat I would ave bought my laptop at mustek and rater cut out another middle man. So to the public, be aware of these people's workmanship s****s and their inability to help existing clients paired with their arrogant attitudes.
0 replies
102 months ago
Warranty and Arrogance
I have been dealing with these guys sine 2014 and have spent well over a 120k through this period. So my first issue was a liquid CPU cooler on my main tower, this thing gave in just past the warranty date, but am guaranteed that the installation was done poorly, they added washers as spacers didn't fit all the required *****s and thus first time I switched it on the pc for the first time and the actual cooling fan blades caught the tower case, after that it made no noise but the blade was obviously ******ed. Which then brings up the question of "do these guys actually test the machines proper after they built them." Hence two years later it was finished and these guys did not help me one bit, I ended up buying a new liquid cooler of 2k because of their shoddy "spoeg en plak" work. There is also a type arrogance floating around those young guys working there. So in 2015 October I bought an ASUS Laptop that cost me 35k with a warranty of 2 years. The issue with this laptop now is that the battery remains at 0% and doesn't charge no matter what. So I end up phoning these guys, only for them to tell me I have to phone Mustek as they bought the laptop there and they're to busy with new clients and no one else can help me cause the are also busy. Im sorry but I don't sped that type of money to get a **** service like that. So against my will I phoned Mustek (Doing the job the evetech gus should do). Only for the guy to tell me that the warranty is out by two months and that they cant do anything warranty side. This is a major inconvenience as I have to now find out where the hell Mustek is and book in my laptop so hey can test and see what the problem is. They reckon it might be the Mobo or the battery itself. Again why must I do this? Surely its a job evetech must fulfill, if I knew evetech would do squat I would ave bought my laptop at mustek and rater cut out another middle man. So to the public, be aware of these people's workmanship s****s and their inability to help existing clients.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (13.333333333333334%)
1 Star
13 (86.66666666666667%)