

Under Armour
Based on recent customer reviews, Under Armour is facing significant dissatisfaction across its South African operations, particularly with online orders and after-sales support. Customers consistently mention undelivered items, unresponsive communication, and prolonged refund delays. A recurring theme involves stock availability errors where the website allows purchases of unavailable items. Shoppers also raise concerns around product quality on premium-priced footwear and bags, alongside warranty disputes. In-store experiences draw criticism at certain branches for dismissive staff conduct, while isolated positive feedback highlights occasional swift query resolution when escalated.
TrustIndex
2.3
Based on recent customer reviews, Under Armour is facing significant dissatisfaction across its South African operations, particularly with online orders and after-sales support. Customers consistently mention undelivered items, unresponsive communication, and prolonged refund delays. A recurring theme involves stock availability errors where the website allows purchases of unavailable items. Shoppers also raise concerns around product quality on premium-priced footwear and bags, alongside warranty disputes. In-store experiences draw criticism at certain branches for dismissive staff conduct, while isolated positive feedback highlights occasional swift query resolution when escalated.
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Under Armour has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Under Armour across 131 total reviews. How is the TrustIndex calculated? →
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