Undisputed Fitness Gym
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Zero star. poor service.
1 reviews | Active since Jan 2020
Zero star. poor service.
1 reviews | Active since Jan 2020
I was a member at Undisputed Fitness Gym last year, when I joined I did not receive nor sign any contract. I never attended classes in December and January due to personal reasons and then cancelled my membership in January. I told Byron I would like to re-join when I am back on my feet. He the proposed to feeze membership with effective dates. I then told him I cannot give exact dates and DID NOT AGREE to anything. Byron sent me several emails afterwards and whatsapps assuming I had agreed to these terms. I never responded to any of his contact attempts as he was being pushy and did not understand that I cannot give dates I would like to re-join. Because of his continual harassment I then blocked him on whatsapp. I then received a text from him where he claimed my payment was overdue as my membership had continued - which was extremely incorrect as I never agreed to anything and did my bit in January notifying him of the cancellation! In this message he claimed there is a legally binding contract in place which there was not and got arrogant towards the end saying that blocking him won't make this go away. I responded on his text explaining that there was no agreement in place. We then went back and forth on text were he said stuff like '' adults come to the table to discuss these matters and that we must meet up to discuss''. He tried calling me, I declined as I knew he would be rude and then I said ''there is nothing to discuss, membership is cancelled, he must respond with facts and this SO CALLED CONTRACT and we will take it from there''. He then texted and said I wont take his calls or meet up cause I can say what I want and run away. I then I decided to return his call to explain to him that nothing can done unless he respond with facts and documents to support his argument. He then started calling me a coward!!!! My boyfriend grabbed the phone and told him it is not necessary to call me a coward. He then said the following ''Listen my brother, listen, before this gets funny and I don't want it to get funny. You don't know me and I sure as hell will get to know you. Rather come and meet me and we sit down.'' With this phrase he started with threats and then wanted to act civilized. On the call he refused to send this so called contract and kept pushing that we had to meet to discuss. After the call I then explained to him in an email THAT I HAD NEVER RECEIVED NOR SIGNED A CONTRACT and never agreed to anything and that I will ignore all communication attempts with an emotional attack but will HOWEVER respond promptly should he respond with facts and documents to support his argument. His threats and ways of speaking to me has frightened me and the fact that he wanted to keep pushing to meet up with me scared me even more. If he spoke this way on the phone I really wasn't sure what he would do in person. He is soooo aggressive. :( Byron is a very verbally abusive individual. He makes everything personal and does not know how to deal with things in a professional manner. Regarding his facilities and business: It is not kept up to scratch and he runs his social media ruled by ''being fit and pretty'' and not being a professional fighter which should be the main rule. Byron knows nothing about the sports he teaches and if he has a hand in the class he makes it seem like cross-fit and not fighting. As per a previous review, this gym is only about making money and not building client relationships or increasing s****s. I really am appalled that he is a owner of business and have never dealt with anyone so unprofessional in my life.
1 reviews | Active since Jan 2020
I was a member at Undisputed Fitness Gym last year, when I joined I did not receive nor sign any contract. I never attended classes in December and January due to personal reasons and then cancelled my membership in January. I told Byron I would like to re-join when I am back on my feet. He the proposed to feeze membership with effective dates. I then told him I cannot give exact dates and DID NOT AGREE to anything. Byron sent me several emails afterwards and whatsapps assuming I had agreed to these terms. I never responded to any of his contact attempts as he was being pushy and did not understand that I cannot give dates I would like to re-join. Because of his continual harassment I then blocked him on whatsapp. I then received a text from him where he claimed my payment was overdue as my membership had continued - which was extremely incorrect as I never agreed to anything and did my bit in January notifying him of the cancellation! In this message he claimed there is a legally binding contract in place which there was not and got arrogant towards the end saying that blocking him won't make this go away. I responded on his text explaining that there was no agreement in place. We then went back and forth on text were he said stuff like '' adults come to the table to discuss these matters and that we must meet up to discuss''. He tried calling me, I declined as I knew he would be rude and then I said ''there is nothing to discuss, membership is cancelled, he must respond with facts and this SO CALLED CONTRACT and we will take it from there''. He then texted and said I wont take his calls or meet up cause I can say what I want and run away. I then I decided to return his call to explain to him that nothing can done unless he respond with facts and documents to support his argument. He then started calling me a coward!!!! My boyfriend grabbed the phone and told him it is not necessary to call me a coward. He then said the following ''Listen my brother, listen, before this gets funny and I don't want it to get funny. You don't know me and I sure as hell will get to know you. Rather come and meet me and we sit down.'' With this phrase he started with threats and then wanted to act civilized. On the call he refused to send this so called contract and kept pushing that we had to meet to discuss. After the call I then explained to him in an email THAT I HAD NEVER RECEIVED NOR SIGNED A CONTRACT and never agreed to anything and that I will ignore all communication attempts with an emotional attack but will HOWEVER respond promptly should he respond with facts and documents to support his argument. His threats and ways of speaking to me has frightened me and the fact that he wanted to keep pushing to meet up with me scared me even more. If he spoke this way on the phone I really wasn't sure what he would do in person. He is soooo aggressive. :( Byron is a very verbally abusive individual. He makes everything personal and does not know how to deal with things in a professional manner. Regarding his facilities and business: It is not kept up to scratch and he runs his social media ruled by ''being fit and pretty'' and not being a professional fighter which should be the main rule. Byron knows nothing about the sports he teaches and if he has a hand in the class he makes it seem like cross-fit and not fighting. As per a previous review, this gym is only about making money and not building client relationships or increasing s****s. I really am appalled that he is a owner of business and have never dealt with anyone so unprofessional in my life.
1 reviews | Active since Jan 2020
The Owner Byron Was very two sided. At first before I paid and signed the contract he was very nice. It was discussed that I would pay over the weekend but as soon as i signed the contract he kept calling repeatedly during the day to asking 'when am I going to pay'e tc... There was an issue with health and a refund/solution was discussed. He kept blocking my calls and ignoring my messages and when I went to the gym to talk to him, he was verbally abbusive and made physical threats even in front of the whole class. This gym is purely focused on making money and *****ing their customers over as soon as they get a chance. The gym has no sense of community. If you're looking to get fit, fight, or even meet new faces, this is definitely NOT the gym for you.
1 reviews | Active since Jan 2020
The Owner Byron Was very two sided. At first before I paid and signed the contract he was very nice. It was discussed that I would pay over the weekend but as soon as i signed the contract he kept calling repeatedly during the day to asking 'when am I going to pay'e tc... There was an issue with health and a refund/solution was discussed. He kept blocking my calls and ignoring my messages and when I went to the gym to talk to him, he was verbally abbusive and made physical threats even in front of the whole class. This gym is purely focused on making money and *****ing their customers over as soon as they get a chance. The gym has no sense of community. If you're looking to get fit, fight, or even meet new faces, this is definitely NOT the gym for you.
1 reviews | Active since Jan 2020
I initially queried about the gym to find out what their costs were. I didn't receive a reply straight away and I researched more because I didn't like their form of advertisement (fake model girls trying to do boxing, I am not interested in the girls I want to gym).<br> <br> Once I got a reply, Bryon kept watsapping me asking when I am going to join, I didnt feel I owe him anything so I just brushed him off and said I will contact you when I am ready. Clearly he is a very desperate man with only 500 likes on fb that he kept harassing me, constantly messaging me to get me to join. <br> <br> When he called I told him please leave me alone, this upset him and he became very rude to me on the phone. I then voiced my opinion of him on his FB page. What happened next was totally unacceptable. He goes and pastes my personal details for everyone to see, my works email signature!! I was so outraged I called him. It became such a screaming battle between the two of us, he was swearing at me saying I am a confused girl in life and I dont know what I want etc etc. I have never had a man talk to me the way he did. He clearly doesnt understand that you client is always right. He doesn't deserve to run a gym
1 reviews | Active since Jan 2020
I initially queried about the gym to find out what their costs were. I didn't receive a reply straight away and I researched more because I didn't like their form of advertisement (fake model girls trying to do boxing, I am not interested in the girls I want to gym).<br> <br> Once I got a reply, Bryon kept watsapping me asking when I am going to join, I didnt feel I owe him anything so I just brushed him off and said I will contact you when I am ready. Clearly he is a very desperate man with only 500 likes on fb that he kept harassing me, constantly messaging me to get me to join. <br> <br> When he called I told him please leave me alone, this upset him and he became very rude to me on the phone. I then voiced my opinion of him on his FB page. What happened next was totally unacceptable. He goes and pastes my personal details for everyone to see, my works email signature!! I was so outraged I called him. It became such a screaming battle between the two of us, he was swearing at me saying I am a confused girl in life and I dont know what I want etc etc. I have never had a man talk to me the way he did. He clearly doesnt understand that you client is always right. He doesn't deserve to run a gym
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