VERBALLY ABUSIVE & AGGRESSIVE

I was a member at Undisputed Fitness Gym last year, when I joined I did not receive nor sign any contract. I never attended classes in December and January due to personal reasons and then cancelled my membership in January. I told Byron I would like to re-join when I am back on my feet. He the proposed to feeze membership with effective dates. I then told him I cannot give exact dates and DID NOT AGREE to anything. Byron sent me several emails afterwards and whatsapps assuming I had agreed to these terms. I never responded to any of his contact attempts as he was being pushy and did not understand that I cannot give dates I would like to re-join. Because of his continual harassment I then blocked him on whatsapp. I then received a text from him where he claimed my payment was overdue as my membership had continued - which was extremely incorrect as I never agreed to anything and did my bit in January notifying him of the cancellation! In this message he claimed there is a legally binding contract in place which there was not and got arrogant towards the end saying that blocking him won't make this go away. I responded on his text explaining that there was no agreement in place. We then went back and forth on text were he said stuff like '' adults come to the table to discuss these matters and that we must meet up to discuss''. He tried calling me, I declined as I knew he would be rude and then I said ''there is nothing to discuss, membership is cancelled, he must respond with facts and this SO CALLED CONTRACT and we will take it from there''. He then texted and said I wont take his calls or meet up cause I can say what I want and run away. I then I decided to return his call to explain to him that nothing can done unless he respond with facts and documents to support his argument. He then started calling me a coward!!!! My boyfriend grabbed the phone and told him it is not necessary to call me a coward. He then said the following ''Listen my brother, listen, before this gets funny and I don't want it to get funny. You don't know me and I sure as hell will get to know you. Rather come and meet me and we sit down.'' With this phrase he started with threats and then wanted to act civilized. On the call he refused to send this so called contract and kept pushing that we had to meet to discuss. After the call I then explained to him in an email THAT I HAD NEVER RECEIVED NOR SIGNED A CONTRACT and never agreed to anything and that I will ignore all communication attempts with an emotional attack but will HOWEVER respond promptly should he respond with facts and documents to support his argument. His threats and ways of speaking to me has frightened me and the fact that he wanted to keep pushing to meet up with me scared me even more. If he spoke this way on the phone I really wasn't sure what he would do in person. He is soooo aggressive. :(

Byron is a very verbally abusive individual. He makes everything personal and does not know how to deal with things in a professional manner.

Regarding his facilities and business: It is not kept up to scratch and he runs his social media ruled by ''being fit and pretty'' and not being a professional fighter which should be the main rule. Byron knows nothing about the sports he teaches and if he has a hand in the class he makes it seem like cross-fit and not fighting. As per a previous review, this gym is only about making money and not building client relationships or increasing s****s.

I really am appalled that he is a owner of business and have never dealt with anyone so unprofessional in my life.