1 reviews | Active since Member
The 25th of November was my 60th birthday. I asked my husband to go to Urban Eatery, but oh, what a disaster!!!!! Upon arrival, we were waiting at the door, and one of the waiters came and asked us if we wanted a table. We said yes, please, non-smoker area and near an air conditioner. We went and sat down, and then she put a piece of A3 paper in front of us, dirty and torn. We asked if they didn't have proper menus. 3 waiters running around and then 1 brings another piece of paper. My husband asked for a bottle of wine Merlot and they said they did not have one, then he asked for a bottle of Pinotage and the same answer. He asked what else on the menu they didn't have and then someone else came with another wine and asked if we would try it, my husband said no we expected what we asked for that was on the menu, not their suggestion. Then my husband asked them if they didn't have the wine that was on the menu and what food on the menu they didn't have and the waiter said a few things but I didn't even listen because I was so disappointed. Then my husband said to the waiter, thanks but no thanks we will go to another restaurant. So we stood up and left. This is an absolutely ridiculous restaurant, I think that could really classify as a backyard shack with no proper Management in place that can make sure of proper menus and that everything on the menu is in stock. This was a very bad experience and I would not recommend this restaurant to anybody. Rather go to Rio Sol next door where you get excellent service, food and the wine you want on the menu and the prices are also better than the Urban Eatery's.