UH
Urban Home Furniture
Unclaimed Business
UH
Urban Home Furniture
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Charmaine K
1 reviews | Active since Jan 2020
30 Jan 2024, 09:02
Bad service very bad
My house was flooded and the insurance paid out the business place is Gaza furniture I've spent 32000.rand in furniture in one month everydraw or furniture is broken they kept fixing 4times I've shown it to the consumers company the conditions it unpresidented how can they put no returns or refunf policies they are not even from the country. Where is our country headed. If they can't help me our elders. Really. Did they paid them off I made a complaint but only one day they came back to me asking me to rate them send pictures of the broken furniture you can confirm the money with auto and general insurance. I'm totally shocked how they can do that close the case just so I'm so disappointed in them they are disrespectful they seriously don't intend to give my money back or either they put a bigger amount on the furniture it was only 3 days just before Xmas. I'm very tired of business who can just do whatever they want.. Because I'm a woman who do the business with them. My husband had a double heart attack and 25 strokes now they feel they can treat me so unfairly. Guess what this woman me won't stand back and say nothing. They don't have a time frame if you something happened like a 6 months warranty or garrenty nothing. They are in voortrekker road gaze furniture the furniture was only 3 days and the drawers started braking apart and I phone so he started to say he can't come because the deasel is expensive and I say just come and fix but mean while. The cuberts starts wobbly it's not straight really they come from other countries and do to us whatever they want is not happening not on my watch. It's time to stop them that's why our people come and kill them which is where the crime comes in. It must stop even the Chinese shops we got nothing against them they don't want to employ our people instead they come and ask for our daughter to marry and pay the mother 200.rand a month it happened to me. And that's how they take our money out of the country and the crime is increased. It must stop
Helpful (0)
|Replies (0)CK
Charmaine K
1 reviews | Active since Jan 2020
30 Jan 2024, 09:02
Bad service very bad
My house was flooded and the insurance paid out the business place is Gaza furniture I've spent 32000.rand in furniture in one month everydraw or furniture is broken they kept fixing 4times I've shown it to the consumers company the conditions it unpresidented how can they put no returns or refunf policies they are not even from the country. Where is our country headed. If they can't help me our elders. Really. Did they paid them off I made a complaint but only one day they came back to me asking me to rate them send pictures of the broken furniture you can confirm the money with auto and general insurance. I'm totally shocked how they can do that close the case just so I'm so disappointed in them they are disrespectful they seriously don't intend to give my money back or either they put a bigger amount on the furniture it was only 3 days just before Xmas. I'm very tired of business who can just do whatever they want.. Because I'm a woman who do the business with them. My husband had a double heart attack and 25 strokes now they feel they can treat me so unfairly. Guess what this woman me won't stand back and say nothing. They don't have a time frame if you something happened like a 6 months warranty or garrenty nothing. They are in voortrekker road gaze furniture the furniture was only 3 days and the drawers started braking apart and I phone so he started to say he can't come because the deasel is expensive and I say just come and fix but mean while. The cuberts starts wobbly it's not straight really they come from other countries and do to us whatever they want is not happening not on my watch. It's time to stop them that's why our people come and kill them which is where the crime comes in. It must stop even the Chinese shops we got nothing against them they don't want to employ our people instead they come and ask for our daughter to marry and pay the mother 200.rand a month it happened to me. And that's how they take our money out of the country and the crime is increased. It must stop
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Replies (0)QS
Queen S
1 reviews | Active since Jan 2020
3 Sept 2021, 07:41
Urban Home Furniture scammers
I have been scammed by this company. The owner Alex seems to have been scamming people since 2016/2017. If you need further information please contact me on businesswoman45@yahoo.com
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Lalos M
1 reviews | Active since Jan 2020
10 Jul 2021, 09:14
Scammers business
These guys are a scam. I paid for a TV stand on the 04/04/21 and they told me il get my stand in four weeks. Its been 3 months and i haven't gotten my stand. They go by the name of UrbanHome_SA on instagram and they keep changing their names to scam people’s monies. The guy’s name is Alex. Pls help me find him.
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Lalos M
1 reviews | Active since Jan 2020
10 Jul 2021, 09:14
Scammers business
These guys are a scam. I paid for a TV stand on the 04/04/21 and they told me il get my stand in four weeks. Its been 3 months and i haven't gotten my stand. They go by the name of UrbanHome_SA on instagram and they keep changing their names to scam people’s monies. The guy’s name is Alex. Pls help me find him.
0
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Tshidi K
1 reviews | Active since Jan 2020
1 Jun 2021, 08:53
Urban Home Furniture is a fraud
This company is a fraud. I paid a deposit and was promised a 4 week lead time to delivery of a TV stand. The company however failed to finalise the design and missed all deadlines set by themselves. When enquiring about cancellation policy I was advised cancel is upon failure to deliver or incorrect design or cancellation within 7 days. Four weeks later I still had no design to approve let alone installation of the stand as promised. Upon my request to cancel the order the owner blames me the labour and materials costs incurred. To my understanding what labour and materials would be incurred if a design hasn’t been finalised. The customer treatment is appalling and the tone used in communicating with customers leaves much to be desired. Worst of all the audacity to cry wolf that I should understand that they are a black business and such wouldn’t happen with larger corporate. This brings shame to honest professional black business out there. They simply failed to deliver and now refusing to refund my 65% deposit. The owners EQ and customer service is appalling. Stay away if you don’t want to be scammed.
Helpful (0)
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Tshidi K
1 reviews | Active since Jan 2020
1 Jun 2021, 08:53
Urban Home Furniture is a fraud
This company is a fraud. I paid a deposit and was promised a 4 week lead time to delivery of a TV stand. The company however failed to finalise the design and missed all deadlines set by themselves. When enquiring about cancellation policy I was advised cancel is upon failure to deliver or incorrect design or cancellation within 7 days. Four weeks later I still had no design to approve let alone installation of the stand as promised. Upon my request to cancel the order the owner blames me the labour and materials costs incurred. To my understanding what labour and materials would be incurred if a design hasn’t been finalised. The customer treatment is appalling and the tone used in communicating with customers leaves much to be desired. Worst of all the audacity to cry wolf that I should understand that they are a black business and such wouldn’t happen with larger corporate. This brings shame to honest professional black business out there. They simply failed to deliver and now refusing to refund my 65% deposit. The owners EQ and customer service is appalling. Stay away if you don’t want to be scammed.
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