VD
Vaal Dental Studio
Unclaimed Business
VD
Vaal Dental Studio
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#14Ranked In Health & Medical
0 NPSUnlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBV
Bronwen V
1 reviews | Active since Jan 2020
27 Oct 2025, 04:18
I would advice you seek a more experience dentist and check when they bill you charging full rate and over charging
However, my concern is as follows: I visited your practice with a chipped tooth that already had an existing filling. The doctor did not perform a proper filling but rather app**** a temporary “patch.” Despite this, my medical aid was charged the full amount of R860 for a complete filling procedure. Within less than three weeks, the tooth broke again. I consulted another dentist, who was able to correctly repair the tooth with a proper filling—no root canal was needed. Because your practice charged for a full filling, my medical aid has refused to cover the second dentist’s claim. I have sent multiple emails and even made phone calls to your office, during which I was assured that a refund would be processed. However, I later received an email stating that the procedure performed was a “temporary filling,” contradicting the original billing submitted to my medical aid. I find this unacceptable and misleading. Charging the full rate for a temporary patch that was clearly not durable or appropriate treatment is *********. Please note that I will escalate this matter to the Health Professions Council of South Africa (HPCSA) and my medical aid’s ***** and ethics department
Helpful (0)
|Replies (0)BV
Bronwen V
1 reviews | Active since Jan 2020
27 Oct 2025, 04:18
I would advice you seek a more experience dentist and check when they bill you charging full rate and over charging
However, my concern is as follows: I visited your practice with a chipped tooth that already had an existing filling. The doctor did not perform a proper filling but rather app**** a temporary “patch.” Despite this, my medical aid was charged the full amount of R860 for a complete filling procedure. Within less than three weeks, the tooth broke again. I consulted another dentist, who was able to correctly repair the tooth with a proper filling—no root canal was needed. Because your practice charged for a full filling, my medical aid has refused to cover the second dentist’s claim. I have sent multiple emails and even made phone calls to your office, during which I was assured that a refund would be processed. However, I later received an email stating that the procedure performed was a “temporary filling,” contradicting the original billing submitted to my medical aid. I find this unacceptable and misleading. Charging the full rate for a temporary patch that was clearly not durable or appropriate treatment is *********. Please note that I will escalate this matter to the Health Professions Council of South Africa (HPCSA) and my medical aid’s ***** and ethics department
0
Replies (0)FR