Vaal River Lodge and Spa
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I cannot begin to explain the kind of treatment I received from this place 🤮 🤢 absolutely disgusting!!! U wud think since this is one of the industries that suffered the most during these trying times, they would have been more appreciative to new business and welcome it with open arms... I have nothing good to say and pitty it's such a beautiful place and wanted to go and experience a different scenario during these holidays, but clearly Laurel (the lady I spoke to over the phone) ddnt need my money
1 reviews | Active since Jan 2020
I cannot begin to explain the kind of treatment I received from this place 🤮 🤢 absolutely disgusting!!! U wud think since this is one of the industries that suffered the most during these trying times, they would have been more appreciative to new business and welcome it with open arms... I have nothing good to say and pitty it's such a beautiful place and wanted to go and experience a different scenario during these holidays, but clearly Laurel (the lady I spoke to over the phone) ddnt need my money
1 reviews | Active since Jan 2020
What an absolutely amazing experience at the Vaal River Lodge and Spa, no request was too big for any of the staff, they were always accommodating & willing to go above and beyond for anything that we asked for. The service was truly excellent, the rooms were really incredible and the resort itself is kept in premium condition, very clean & well manicured gardens. The staff treated us like family, thank you to Laurel Young the owner that was always checking up & a phone call away as well as Angie the manager that was also a phone call away for any requests & requirements & went above & beyond for all our guests & I really mean anything. Thanks to Chevonne & the rest of the support staff for also going above & beyond for everything & being so friendly, we really appreciated it!!!!!!
1 reviews | Active since Jan 2020
What an absolutely amazing experience at the Vaal River Lodge and Spa, no request was too big for any of the staff, they were always accommodating & willing to go above and beyond for anything that we asked for. The service was truly excellent, the rooms were really incredible and the resort itself is kept in premium condition, very clean & well manicured gardens. The staff treated us like family, thank you to Laurel Young the owner that was always checking up & a phone call away as well as Angie the manager that was also a phone call away for any requests & requirements & went above & beyond for all our guests & I really mean anything. Thanks to Chevonne & the rest of the support staff for also going above & beyond for everything & being so friendly, we really appreciated it!!!!!!
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