V
Valternative
Unclaimed Business
V
Valternative
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#23Ranked In Transportation & Logistics
0 NPSUnlikely
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGM
Goodenough M
1 reviews | Active since Jan 2020
17 Mar 2026, 11:24
VALTERNATIVE energy poor service and unreliable
The staff at Wynberg Branch has given me a very unpleasant and unprofessional experience. I was there to rent an electric bike a month ago apparently the company can't produce an RC1 which is required by Takealot MR D when you rent a bike from a company, they kept taking me back and forth for a month now ,very disorganized you find people sitting all day ,with employees running around pretending to be helping you and promising you to help you when you go there next day they even forgot what where you asking about ,the company must really invest in staff training and good customer service today I decided to give up and look for a reliable company all i need is to rent a bike and work i feel humiliated i hope they improve in future.
Helpful (0)
|Replies (0)GM
Goodenough M
1 reviews | Active since Jan 2020
17 Mar 2026, 11:24
VALTERNATIVE energy poor service and unreliable
The staff at Wynberg Branch has given me a very unpleasant and unprofessional experience. I was there to rent an electric bike a month ago apparently the company can't produce an RC1 which is required by Takealot MR D when you rent a bike from a company, they kept taking me back and forth for a month now ,very disorganized you find people sitting all day ,with employees running around pretending to be helping you and promising you to help you when you go there next day they even forgot what where you asking about ,the company must really invest in staff training and good customer service today I decided to give up and look for a reliable company all i need is to rent a bike and work i feel humiliated i hope they improve in future.
0
Replies (0)NP
Nesan P
1 reviews | Active since Jan 2020
27 Oct 2025, 07:45
Company gets involved in private disputes involving minor children
I've had a very bad personal experience with directors at this company. They have inserted themselves (professionally) into a very sensitive civil matter involving custody, parental alienation and minor children and have made wholly false accusations that have caused much damage and trauma. ************ by a company such as this in a very sensitive civil matter is disturbing and I have yet to receive an apology or retraction on statements made that involve minor children.
Helpful (0)
|Replies (0)NP
Nesan P
1 reviews | Active since Jan 2020
27 Oct 2025, 07:45
Company gets involved in private disputes involving minor children
I've had a very bad personal experience with directors at this company. They have inserted themselves (professionally) into a very sensitive civil matter involving custody, parental alienation and minor children and have made wholly false accusations that have caused much damage and trauma. ************ by a company such as this in a very sensitive civil matter is disturbing and I have yet to receive an apology or retraction on statements made that involve minor children.
0
Replies (0)GM
Goodenough M
1 reviews | Active since Jan 2020
21 Oct 2025, 08:38
Poor service below average
The staff at the wynberg branch Johannesburg are so disorganized, when you join the fleet they promise to give you good service but once you rent a bike with them they don't care anymore they have bunch of employees who won't assist you and tell you to wait the whole 4 days for them to assist you with a flat tyre it is a nightmare you see people going up and down with no actual results if you planning to join the fleet and rent the bike expect a very frustrating experience, I got a puncher while delivering for uber as per VALTERNATIVE energy they must fix a Tyre for me but I'm not getting assistance they say I must wait but forgetting I need the bike so I can pay them and pay myself I wonder if the bike was on an accident it means I was gonna get another bike a month later since fixings a mere tyre takes forever the staff looks busy but doing less the customer and workshop service is very disappointing indeed.
Helpful (0)
|Replies (0)GM
Goodenough M
1 reviews | Active since Jan 2020
21 Oct 2025, 08:38
Poor service below average
The staff at the wynberg branch Johannesburg are so disorganized, when you join the fleet they promise to give you good service but once you rent a bike with them they don't care anymore they have bunch of employees who won't assist you and tell you to wait the whole 4 days for them to assist you with a flat tyre it is a nightmare you see people going up and down with no actual results if you planning to join the fleet and rent the bike expect a very frustrating experience, I got a puncher while delivering for uber as per VALTERNATIVE energy they must fix a Tyre for me but I'm not getting assistance they say I must wait but forgetting I need the bike so I can pay them and pay myself I wonder if the bike was on an accident it means I was gonna get another bike a month later since fixings a mere tyre takes forever the staff looks busy but doing less the customer and workshop service is very disappointing indeed.
0
Replies (0)