VJ
Vape Junction
Unclaimed Business
VJ
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Vape Junction
Vape Junction has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Vape Junction across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
Donovan C
1 reviews | Active since Jan 2020
6 Mar 2026, 09:06
🚨 BUYER BEWARE: Vape Junction Rietfontein
DEFECTIVE PRODUCT & COMPLETE DISREGARD FOR CONSUMER RIGHTS Business: Vape Junction Rietfontein Date of Purchase: 28 February 2026 Product: Life Pod Eco Vape Device On 28 February 2026 I purchased a Life Pod Eco vape device from Vape Junction Rietfontein. This product is advertised and sold with an estimated lifespan of approximately 8,000 puffs. Within less than one week of normal, everyday use, the device began producing an unpleasant burnt taste, rendering it completely unusable and unfit for its intended purpose. I returned to the store to report the defect and seek resolution. Rather than being assisted in any reasonable manner, I was met with complete indifference and a refusal to accept any responsibility for the defective product. No replacement, repair, or refund was offered. This is a direct violation of my rights under the Consumer Protection Act 68 of 2008, specifically: ► Section 55 - which guarantees every consumer the right to receive goods of good quality, free of defects, and fit for the purpose for which they are intended and marketed. ► Section 56 - which provides an automatic 6-month imp**** warranty on all goods purchased. Within this period, if goods are found to be defective, the consumer is entitled to a repair, replacement, OR full refund - at the CONSUMER'S discretion, not the retailer's. The store's attempt to dismiss this complaint by classifying the product as a "consumable" holds no legal merit under the CPA. A consumable product is still required to perform as advertised for its stated lifespan. I am calling on Vape Junction Rietfontein to: 1. Immediately replace or refund the defective product 2. Train their staff on South African consumer rights 3. Review their customer service policies To any current or prospective customers reading this - please be aware that based on my experience, this store shows little regard for customers once a sale has been completed. I strongly advise caution before making any purchase here. If you have experienced similar treatment, please just wanted to let you know, know you rights
Helpful (0)
|Replies (0)DC
Donovan C
1 reviews | Active since Jan 2020
6 Mar 2026, 09:06
🚨 BUYER BEWARE: Vape Junction Rietfontein
DEFECTIVE PRODUCT & COMPLETE DISREGARD FOR CONSUMER RIGHTS Business: Vape Junction Rietfontein Date of Purchase: 28 February 2026 Product: Life Pod Eco Vape Device On 28 February 2026 I purchased a Life Pod Eco vape device from Vape Junction Rietfontein. This product is advertised and sold with an estimated lifespan of approximately 8,000 puffs. Within less than one week of normal, everyday use, the device began producing an unpleasant burnt taste, rendering it completely unusable and unfit for its intended purpose. I returned to the store to report the defect and seek resolution. Rather than being assisted in any reasonable manner, I was met with complete indifference and a refusal to accept any responsibility for the defective product. No replacement, repair, or refund was offered. This is a direct violation of my rights under the Consumer Protection Act 68 of 2008, specifically: ► Section 55 - which guarantees every consumer the right to receive goods of good quality, free of defects, and fit for the purpose for which they are intended and marketed. ► Section 56 - which provides an automatic 6-month imp**** warranty on all goods purchased. Within this period, if goods are found to be defective, the consumer is entitled to a repair, replacement, OR full refund - at the CONSUMER'S discretion, not the retailer's. The store's attempt to dismiss this complaint by classifying the product as a "consumable" holds no legal merit under the CPA. A consumable product is still required to perform as advertised for its stated lifespan. I am calling on Vape Junction Rietfontein to: 1. Immediately replace or refund the defective product 2. Train their staff on South African consumer rights 3. Review their customer service policies To any current or prospective customers reading this - please be aware that based on my experience, this store shows little regard for customers once a sale has been completed. I strongly advise caution before making any purchase here. If you have experienced similar treatment, please just wanted to let you know, know you rights
0
Replies (0)TT
Tam T
1 reviews | Active since Jan 2020
17 Feb 2026, 08:21
Appalling service
I ordered online Delivery was fast yet all the liquid had fallen out I contacted them straight away for a refund They said send the bottle back and we will send u a email to email with your banking details. I sent the bottle back and sent a email to the provided email address Payments@vapejunction.co.za Its been 5 days and still no refund and no response to my msgs they totally ignoring my msgs DONT ORDER ON LINE I feel ****** out of money from them
Helpful (0)
|Replies (0)TT
Tam T
1 reviews | Active since Jan 2020
17 Feb 2026, 08:21
Appalling service
I ordered online Delivery was fast yet all the liquid had fallen out I contacted them straight away for a refund They said send the bottle back and we will send u a email to email with your banking details. I sent the bottle back and sent a email to the provided email address Payments@vapejunction.co.za Its been 5 days and still no refund and no response to my msgs they totally ignoring my msgs DONT ORDER ON LINE I feel ****** out of money from them
0
Replies (0)LP
Lukas P
1 reviews | Active since Jan 2020
1 Jun 2025, 11:29
Poor service
I went on their website and saw they had juice I want to buy. I drove to the store and when I got there I was told that it's out of stock. This is very unprofessional as it shows that they have it in stock but when you arrive there the don't have it.
Helpful (0)
|Replies (0)LP
Lukas P
1 reviews | Active since Jan 2020
1 Jun 2025, 11:29
Poor service
I went on their website and saw they had juice I want to buy. I drove to the store and when I got there I was told that it's out of stock. This is very unprofessional as it shows that they have it in stock but when you arrive there the don't have it.
0
Replies (0)DH
JG
Jon G
1 reviews | Active since Jan 2020
4 Sept 2024, 07:20
Vape Junction Nightmare
bought an oxvo oxlim pro from these guys. had it a week, then it broke, cant draw and liquid flooded the device. when i went back to the ****y nerdy sleepy idiot who runs the store 9am he wanted to phone his boss, but unf boss was still fkn sleeping lolz, he said, "Jaaaa, Im pretty sure i cant replace or refund it for you" useless service, hopeless business. thats how you loose business and get bankrupt. reputation is everything. idiot boss.
Helpful (0)
|Replies (0)JG
Jon G
1 reviews | Active since Jan 2020
4 Sept 2024, 07:20
Vape Junction Nightmare
bought an oxvo oxlim pro from these guys. had it a week, then it broke, cant draw and liquid flooded the device. when i went back to the ****y nerdy sleepy idiot who runs the store 9am he wanted to phone his boss, but unf boss was still fkn sleeping lolz, he said, "Jaaaa, Im pretty sure i cant replace or refund it for you" useless service, hopeless business. thats how you loose business and get bankrupt. reputation is everything. idiot boss.
0
Replies (0)BF
Belinda F
1 reviews | Active since Jan 2020
2 Sept 2024, 10:31
Vape Junction Three Rivers
On Saturday I went there to but pods for a oxva... They supp**** the wrong ones that i only new when i opened it and i got a error short...very annoyed I went back and they refuse to give me the owners contact details or to change them...very poor service the young man just says we can't change it...knowing that he was wrong....I will never go back there nor support their business.
Helpful (0)
|Replies (0)BF
Belinda F
1 reviews | Active since Jan 2020
2 Sept 2024, 10:31
Vape Junction Three Rivers
On Saturday I went there to but pods for a oxva... They supp**** the wrong ones that i only new when i opened it and i got a error short...very annoyed I went back and they refuse to give me the owners contact details or to change them...very poor service the young man just says we can't change it...knowing that he was wrong....I will never go back there nor support their business.
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Replies (0)GH
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