Dishonesty and increase of premium unfairly

I have been insured with VCIB for 14 years this year. I am extremely disappointed as I have recently been served with a 31 days notice/ correction action letter after submitting a few claims. This letter stipulated amounts i supposedly claimed for which was inflated drastically which in turn pushed my monthly premium up to a point which i could no longer keep up with.. This is dishonest in so many eays and talks to the integrity of the company. Life happens and did not ask for any of it.. I have been a loyal customer for many years and not once has my broker even tried to make contact with me to talk about this. I have also been referring people to VCIB as i have been hapoy with them, however i will Never Vouch for this company again.