Disrespectful Owner and staff

I was a patron at Veravita Oakdene on 25 March 2023. I had placed an order and had to cancel within two minutes as I had an emergency that I needed to attend to. I asked a waiter to please cancel my order and he obliged me. As l got into my car to drive away I was then met with the waitress that I initially placed the order with. She immediately insisted that my order was being prepared. I said to her no thank you I canceled already I need to leave. She went inside, asked her colleague whom I canceled my order with to Come outside with the card machine to pay before I had even received this order that was started. I then came out my car and asked for management as I was being held hostage while they prepared this order I canceled now 10 minutes ago. The female owner arrived and was told I can take my issue up with her. I greeted an was unassuming. As soon as I approached her she had already deduced that my çomplaint was unworthy of being heard. She had the nerve to say to me "your emergency isn't all that urgent is it" after spending a further minuterelaying to her the events that transpired in her absence. I have never in my life been so shocked at words! She proceeded to tell me that I was being unfriendly towards her staff that actually attacked me before she arrived. How could she judge a response to an action she did not see in the first place? She joined her staff in attacking me in the parking lot as a patron and asked me did I sit down in her restaurant? What that has anything to with, no one knows. She then went to her till asked for my receipt from the waitress and threw my money I was forced to pay at me across the counter! Had I been a person of her race, this would not have even reached this level. I have never in my life been treated with such disrespectful tactics as a consumer. The owner of this establishment as she so proudly put, attacked me, put me under duress and racially profiled me. Her lack of conflict management skills and emotional intelligence shocked me! What happened to the philosophy of "consumers should be respected and treated fairly?" I had no intention to attack her nor her business she on the other hand had other ideas about my experience. This woman's behaviour as an owner of an establishment and a woman was purely disgusting! If this is how you run your business, I shudder to think how you run your own life. You don't treat people that way!