Complaint – Poor Quality of your Vetkoek

Dear [Manager/Owner], Last week I bought a chicken mayo vetkoek from your shop on my way back from the university. When I got home and opened it, I found that it was mostly lettuce, tomato, and onion, with hardly any chicken in it. I had to look carefully to even find the chicken. I have supported your shop for many years and was always satisfied, but since the new opening, the quality has dropped significantly. I also support the garage with a full tank of petrol, but lately I drive past and choose to buy elsewhere. I work hard for my money and expect fair value when I spend it. If this continues, you risk losing loyal customers like myself. I hope you will take this matter seriously and ensure the quality improves. Sincerely, Alta Lategan