VR
Vintage Rose Salon & Spa
Unclaimed Business
VR
Vintage Rose Salon & Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Janine S
1 reviews | Active since Jan 2020
3 Sept 2015, 04:12
Unprofessional service
I dealt with Nicky previously at Shalin health and the level of service that she provided was unacceptable and unprofessional. I booked sessions with her yet when I showed up for my appointment, I was told that she had left for the day to view guest houses. (This after I called her that morning to confirm and made arrangements to leave work earlier) When she phoned me the next day, she told me that she had had a crisis with one of her children being sick, which of course was a lie as her staff told me where she really was. she used a sick child as an excuse for not delievering the service that was promised, and on top of that it was a lie which was designed to manipulate me. This did not sit well with me so I cancelled my sessions with her and requested a refund, wich I am still waiting for 8 months later. When I phone her, she simply puts the phone down in my ear. Shalin has closed down in the interim and she has now opened a new spa, Vintage Rose Salon and Spa. I would just like to share this experience with others so that they do not fall victem to her charms as I did. I would steer clear of her all together.
Helpful (0)
|Replies (0)JS
Janine S
1 reviews | Active since Jan 2020
3 Sept 2015, 04:12
Unprofessional service
I dealt with Nicky previously at Shalin health and the level of service that she provided was unacceptable and unprofessional. I booked sessions with her yet when I showed up for my appointment, I was told that she had left for the day to view guest houses. (This after I called her that morning to confirm and made arrangements to leave work earlier) When she phoned me the next day, she told me that she had had a crisis with one of her children being sick, which of course was a lie as her staff told me where she really was. she used a sick child as an excuse for not delievering the service that was promised, and on top of that it was a lie which was designed to manipulate me. This did not sit well with me so I cancelled my sessions with her and requested a refund, wich I am still waiting for 8 months later. When I phone her, she simply puts the phone down in my ear. Shalin has closed down in the interim and she has now opened a new spa, Vintage Rose Salon and Spa. I would just like to share this experience with others so that they do not fall victem to her charms as I did. I would steer clear of her all together.
0
Replies (0)dL
davids L
1 reviews | Active since Jan 2020
27 Jun 2015, 18:12
Poor poor service
Very disappointed. Made an appointment for 3:30 called 3:35 to say we running late, they said no stress they running an hour late, we called 3:45 for directions just to be told by the owner therapist left. We are so surprised and said but we just spoke to therapist who told us that they running late so we must not stress, so how is it possible that they have left???<br> <br> He told us in no uncertain terms he doesn't care about what happened and refused to listen to our complaint!<br> Great service hey!! Not !!!! Extremely disappointed.<br> <br> Please refund me and don't ever promote this place on Groupon <div><br></div><div><em>(Supplier name changed from De Oude Caab Guest House And Spa to Vintage Rose Spa by Hellopeter.com)</em></div>
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davids L
1 reviews | Active since Jan 2020
27 Jun 2015, 18:12
Poor poor service
Very disappointed. Made an appointment for 3:30 called 3:35 to say we running late, they said no stress they running an hour late, we called 3:45 for directions just to be told by the owner therapist left. We are so surprised and said but we just spoke to therapist who told us that they running late so we must not stress, so how is it possible that they have left???<br> <br> He told us in no uncertain terms he doesn't care about what happened and refused to listen to our complaint!<br> Great service hey!! Not !!!! Extremely disappointed.<br> <br> Please refund me and don't ever promote this place on Groupon <div><br></div><div><em>(Supplier name changed from De Oude Caab Guest House And Spa to Vintage Rose Spa by Hellopeter.com)</em></div>
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Replies (0)CH
Chilli H
1 reviews | Active since Jan 2020
27 Jun 2015, 14:26
Great service from a salon
I have met the most wonderful people in Durbanville<br> I need to thank them for their prompt and friendly service<br> Their prices cater for the ordinary mum like me as well<br> Profesional and friendly and in the Heart of our suburb Durbanville<br> Welcome and God's be with your great new venture<br> Alana
Helpful (0)
|Replies (0)CH
Chilli H
1 reviews | Active since Jan 2020
27 Jun 2015, 14:26
Great service from a salon
I have met the most wonderful people in Durbanville<br> I need to thank them for their prompt and friendly service<br> Their prices cater for the ordinary mum like me as well<br> Profesional and friendly and in the Heart of our suburb Durbanville<br> Welcome and God's be with your great new venture<br> Alana
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Replies (0)