VR
Visa Request.co.za
Unclaimed Business
VR
Visa Request.co.za
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Simon E
1 reviews | Active since Jan 2020
29 May 2023, 12:41
Shocking service, arrogant
Shocking service, admin chaos, non-reply to emails. Tried to charge me for their service plus the cost of the visa despite no visa being issued. Their poor service resulted in my having to cancel my planned trip to Congo-Brazzavile. When I requested the return of my passport, they refused, on the basis that I would not pay for the non-issued visa! During my attempts to get my passport back from VisRequest, a staff member twice put the phone down on me.
Helpful (0)
|Replies (0)SE
Simon E
1 reviews | Active since Jan 2020
29 May 2023, 12:41
Shocking service, arrogant
Shocking service, admin chaos, non-reply to emails. Tried to charge me for their service plus the cost of the visa despite no visa being issued. Their poor service resulted in my having to cancel my planned trip to Congo-Brazzavile. When I requested the return of my passport, they refused, on the basis that I would not pay for the non-issued visa! During my attempts to get my passport back from VisRequest, a staff member twice put the phone down on me.
0
Replies (0)SE
Simon E
1 reviews | Active since Jan 2020
29 May 2023, 12:39
Shocking service
Shocking service, admin chaos, non-reply to emails. Tried to charge me for their service plus the cost of the visa despite no visa being issued and their poor service resulting in my having to cancel my planned trip to Congo-Brazzavile. When when I requested the return of my passport they refused, on the basis that I would not pay for the non-issued visa! During my attempts to get my passport back from VisRequest, a staff member twice put the phone down on me.
Helpful (0)
|Replies (0)SE
Simon E
1 reviews | Active since Jan 2020
29 May 2023, 12:39
Shocking service
Shocking service, admin chaos, non-reply to emails. Tried to charge me for their service plus the cost of the visa despite no visa being issued and their poor service resulting in my having to cancel my planned trip to Congo-Brazzavile. When when I requested the return of my passport they refused, on the basis that I would not pay for the non-issued visa! During my attempts to get my passport back from VisRequest, a staff member twice put the phone down on me.
0
Replies (0)BJ
FS
Frederick S
1 reviews | Active since Jan 2020
18 Dec 2018, 08:05
Incompetent - their mistake cost me thousands!
AVOID VISA REQUEST! From my personal experience I would not recommend anyone use their services. The consultants take chances and are not closely familiar with the rules and regulations of the consulates and different immigration laws. I was given the wrong instructions to proceed with a UK transit visa application before I had entry into my destination Schengen area even after explicitly asking the consultant on this and the application was refused on those grounds. In my particular case there was really no room for error and this ended up costing me upwards of R7000 and untold stress and I needed to book a new flight ticket directly into a Schengen area. Their management team refused to take any responsibility in the matter and staff generally showed zero sense of urgency. My advice would be to DO IT YOURSELF. At the end of the day almost all applications are online and VisaRequest adds little to no value during the process.
Helpful (0)
|Replies (0)FS
Frederick S
1 reviews | Active since Jan 2020
18 Dec 2018, 08:05
Incompetent - their mistake cost me thousands!
AVOID VISA REQUEST! From my personal experience I would not recommend anyone use their services. The consultants take chances and are not closely familiar with the rules and regulations of the consulates and different immigration laws. I was given the wrong instructions to proceed with a UK transit visa application before I had entry into my destination Schengen area even after explicitly asking the consultant on this and the application was refused on those grounds. In my particular case there was really no room for error and this ended up costing me upwards of R7000 and untold stress and I needed to book a new flight ticket directly into a Schengen area. Their management team refused to take any responsibility in the matter and staff generally showed zero sense of urgency. My advice would be to DO IT YOURSELF. At the end of the day almost all applications are online and VisaRequest adds little to no value during the process.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Mar 2018, 15:35
VISA REQUEST.CO.ZA LEFT ME STRANDED
I recently made use of Visarequest with a trip abroad. The reason that I used them was to ensure that I had no unforseen glitches and that all my visa requirements were met. Long story short, I was not allowed to board as my flight to Spain went via London ( and even though it was in transit) I needed a transit visa for those two hours. I was not allowed to use my BA flight as it went through London and they require a transit visa. When I called them that night from the airport, Mfundo was unhelpful and said the offices were closed. Which meant my booking was cancelled and I wasnt allowed to board. When enquiring with their management, they said their duty was to load my application on UK visa system and request an appointment, that they dont look at my flight information. (totally contrary to what the same company does for the Spanish visa, which they check flights etc) they basically washed their hands of it. both my Spanish and UK visa was handled by them yet they overlooked that I required a tranist visa. My R11k flight was lost and they said they were sorry for the inconvenience and refunded my R600 visa fee.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Mar 2018, 15:35
VISA REQUEST.CO.ZA LEFT ME STRANDED
I recently made use of Visarequest with a trip abroad. The reason that I used them was to ensure that I had no unforseen glitches and that all my visa requirements were met. Long story short, I was not allowed to board as my flight to Spain went via London ( and even though it was in transit) I needed a transit visa for those two hours. I was not allowed to use my BA flight as it went through London and they require a transit visa. When I called them that night from the airport, Mfundo was unhelpful and said the offices were closed. Which meant my booking was cancelled and I wasnt allowed to board. When enquiring with their management, they said their duty was to load my application on UK visa system and request an appointment, that they dont look at my flight information. (totally contrary to what the same company does for the Spanish visa, which they check flights etc) they basically washed their hands of it. both my Spanish and UK visa was handled by them yet they overlooked that I required a tranist visa. My R11k flight was lost and they said they were sorry for the inconvenience and refunded my R600 visa fee.
0
Replies (0)