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VitaGene
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Seugnet M
1 reviews | Active since Jan 2020
2 Dec 2024, 07:48
Exceptional advice and service
I recently used VitaGene's services and was blown away by their exceptional support. Their team was incredibly professional and knowledgeable, providing me with the perfect products for my condition. Their advice made a significant difference in my overall well-being. I highly recommend VitaGene for their outstanding service and expertise. Thank you, VitaGene, for your amazing assistance!
Helpful (0)
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Seugnet M
1 reviews | Active since Jan 2020
2 Dec 2024, 07:48
Exceptional advice and service
I recently used VitaGene's services and was blown away by their exceptional support. Their team was incredibly professional and knowledgeable, providing me with the perfect products for my condition. Their advice made a significant difference in my overall well-being. I highly recommend VitaGene for their outstanding service and expertise. Thank you, VitaGene, for your amazing assistance!
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Replies (0)DB
Darren B
1 reviews | Active since Jan 2020
12 Nov 2024, 11:06
Highly recommend VitaGene
I’ve been using VitaGene products for a while now. They’ve made getting my supplements so much easier! I can also get all the products recommended by my dietitian based on my gene test results. It’s so reassuring to know that I’m supporting my health with high-quality products. Ordering is easy and delivery is quick. I can also easily reorder the same products each month. I recommend VitaGene for anyone looking for an easy way to get high quality supplements in one place!
Helpful (0)
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Darren B
1 reviews | Active since Jan 2020
12 Nov 2024, 11:06
Highly recommend VitaGene
I’ve been using VitaGene products for a while now. They’ve made getting my supplements so much easier! I can also get all the products recommended by my dietitian based on my gene test results. It’s so reassuring to know that I’m supporting my health with high-quality products. Ordering is easy and delivery is quick. I can also easily reorder the same products each month. I recommend VitaGene for anyone looking for an easy way to get high quality supplements in one place!
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Replies (0)HF
Hakeem F
1 reviews | Active since Jan 2020
7 Nov 2024, 18:50
Awesome service
I have only had great service delivery and response when I enquired about various supplements that I take. They are both efficient and knowledgeable about their products and services and would highly recommend VitaGene.
Helpful (0)
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Hakeem F
1 reviews | Active since Jan 2020
7 Nov 2024, 18:50
Awesome service
I have only had great service delivery and response when I enquired about various supplements that I take. They are both efficient and knowledgeable about their products and services and would highly recommend VitaGene.
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Replies (0)RL
BM
Beverley M
1 reviews | Active since Jan 2020
12 Apr 2024, 12:36
Excellent Service
I ordered a vitamin supplement online and I am truly impressed with their very efficient handling of my order and the delivery thereof.
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Beverley M
1 reviews | Active since Jan 2020
12 Apr 2024, 12:36
Excellent Service
I ordered a vitamin supplement online and I am truly impressed with their very efficient handling of my order and the delivery thereof.
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Linsey D
1 reviews | Active since Jan 2020
31 Jan 2024, 11:08
Health/well-being products distributor doesn't seem to care about my health and well-being
I ordered an expensive pre/probiotic from them on 4 January with a request to deliver on 24 January. On 24 January I reached out on their WhatsApp line to find out where the delivery was, and was advised the order would be shipped on the 25th. It arrived the afternoon of 29 January, 6 days late. Except for the incredibly apologetic person at the end of the WhatsApp line who tried to rectify the situation by calling me to apologise, there was zero proactivity from this company (they could have offered for me to pick up the product on the 25th knowing as they did that the courier company would not deliver on the weekend, offered me a credit for the delivery, offered me a discount on my next purchase; the manager could have called to tell me they'll do better next time...so many opportunities to put this right simply left on the table). I explained without going into detail the impact on my health of not taking a daily dose of this product for 6 days, and while the woman was sympathetic, this distributor of health & well-being products really seems to have zero care for my health & well-being. I asked the woman to get her manager to call me, and I asked for a credit on the delivery. They were happy to take my payment in early January, but for some reason were incapable of arranging the delivery for the requested date (requested on the order and over the WhatsApp line to confirm). They compounded the error by using a courier which was slack about delivery schedules (the commitment was for delivery within 2 days, and the courier acknowledged that they were overdue but also provided no explanation or even an apology). I am now trying to find out if there's another, more reliable and caring distributor of this product, which has been transformative for me.
Helpful (0)
|Replies (0)LD
Linsey D
1 reviews | Active since Jan 2020
31 Jan 2024, 11:08
Health/well-being products distributor doesn't seem to care about my health and well-being
I ordered an expensive pre/probiotic from them on 4 January with a request to deliver on 24 January. On 24 January I reached out on their WhatsApp line to find out where the delivery was, and was advised the order would be shipped on the 25th. It arrived the afternoon of 29 January, 6 days late. Except for the incredibly apologetic person at the end of the WhatsApp line who tried to rectify the situation by calling me to apologise, there was zero proactivity from this company (they could have offered for me to pick up the product on the 25th knowing as they did that the courier company would not deliver on the weekend, offered me a credit for the delivery, offered me a discount on my next purchase; the manager could have called to tell me they'll do better next time...so many opportunities to put this right simply left on the table). I explained without going into detail the impact on my health of not taking a daily dose of this product for 6 days, and while the woman was sympathetic, this distributor of health & well-being products really seems to have zero care for my health & well-being. I asked the woman to get her manager to call me, and I asked for a credit on the delivery. They were happy to take my payment in early January, but for some reason were incapable of arranging the delivery for the requested date (requested on the order and over the WhatsApp line to confirm). They compounded the error by using a courier which was slack about delivery schedules (the commitment was for delivery within 2 days, and the courier acknowledged that they were overdue but also provided no explanation or even an apology). I am now trying to find out if there's another, more reliable and caring distributor of this product, which has been transformative for me.
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Replies (0)