1 reviews | Active since Member
VO2 Max Fitness Centre: NO - NO
If you ever wonder should I, or shouldn`t I, join VO2 Max Fitness Centre, please choose the latter. Background: 1. I joint VO2 Max, signing a debit order form. 2. Two months later, received an email stating that I`m two months behind on my membership fees. 3. I emailed back stating that I signed a debit order, please just deduct from my account. Which they said that they will. 4. Received an email on the 6th August stating that due to changes on VO2s debit system, my debit order was not submitted to my bank on the 1st of August, but will submit on the 10th, which it did. 5. Received an email again in October stating ‘Your debit order has again been refused. This has happen many times before.’ and ‘you will not be allowed to gym until this amount is paid’ 6. I checked my bank statement and emailed them the dates and amounts deducted by VO2 Max from my account, not one refused by my bank. 7. Not getting a response from anyone at VO2 Max and not permitted to use the fitness centre till this is resolved, I decided to cancel my membership with VO2 Max Fitness Centre by email on the 24th October 2018. 8. The problem is that I picked up now, that they haven`t stopped the debit order and still takes my gym fees every month from my account. 9. After how many emails to get my money back from VO2 Max, without one response from any of the management at VO2 Max, I received a payment of R 850 from them. 10. Again I emailed them asking for an explanation, as I cancelled my membership 10 months ago, yet again NO RESPONSE FROM THEM.
So, if you thinking of joining them, just don’t. NO NO NO NO NO NO NO NO