VE
Volkswagen east London
Unclaimed Business
VE
Volkswagen east London
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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#3
in Construction & Hardware
NPS Score
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Recommended: Unlikely
Recent reviews (0)
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Thembinkosi M
1 reviews | Active since Jan 2020
17 Jan 2022, 06:21
Unacceptable service that is below standard at VW NTT East London
I bought a brand new POLO TSI 1.0 Comfortline in January 2019. On the 13th January 2021 I had a problem with the car it just lost power while I was on N@ on my home Butterworth and the car just stopped on the road and I had to call road assistance and tow truck came after tow hours around 21h30. On Friday, 14th January 2022 the car had the same problem of loosing powere while i was driving coming from work and going home. I had to call road assistance again and the tow truck came after an hour. The question how can a new which is less 3 years old give me these problems? These are technical problems. They were not caused by me but by manufacturer. At first I was told that the rats messed up electrical cables this is the reason why the vehicle lost power. I an estate where I am staying many vehicles are parked outside there are no garages but I have never heard anyone having the same problem of rats messing electrical cables of vehicles why me? Hence i believe that was a blue lie. C an VW get their house in order and provide excellent service to its customers??
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Thembinkosi M
1 reviews | Active since Jan 2020
17 Jan 2022, 06:21
Unacceptable service that is below standard at VW NTT East London
I bought a brand new POLO TSI 1.0 Comfortline in January 2019. On the 13th January 2021 I had a problem with the car it just lost power while I was on N@ on my home Butterworth and the car just stopped on the road and I had to call road assistance and tow truck came after tow hours around 21h30. On Friday, 14th January 2022 the car had the same problem of loosing powere while i was driving coming from work and going home. I had to call road assistance again and the tow truck came after an hour. The question how can a new which is less 3 years old give me these problems? These are technical problems. They were not caused by me but by manufacturer. At first I was told that the rats messed up electrical cables this is the reason why the vehicle lost power. I an estate where I am staying many vehicles are parked outside there are no garages but I have never heard anyone having the same problem of rats messing electrical cables of vehicles why me? Hence i believe that was a blue lie. C an VW get their house in order and provide excellent service to its customers??
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Replies (0)yG
yvonne G
1 reviews | Active since Jan 2020
8 Jun 2020, 06:37
Advise
I bought a new car on the 27th May 2020 in east London vw and same day in the afternoon I noticed that the car seat is not adjustable and the handbrake is fault and reported that immediately. The only assistance they gave me is to take the car for repairs and they told me that they cannot replace it and give me a new car I signed a contract for. I am very much disappointed up until now the car is still with vw fir repaires and I do not have a car now but am expected to pay installments at the end of the month. Kindly advise on the matter
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|Replies (0)yG
yvonne G
1 reviews | Active since Jan 2020
8 Jun 2020, 06:37
Advise
I bought a new car on the 27th May 2020 in east London vw and same day in the afternoon I noticed that the car seat is not adjustable and the handbrake is fault and reported that immediately. The only assistance they gave me is to take the car for repairs and they told me that they cannot replace it and give me a new car I signed a contract for. I am very much disappointed up until now the car is still with vw fir repaires and I do not have a car now but am expected to pay installments at the end of the month. Kindly advise on the matter
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Replies (0)