Waterlite Geyser Solutions Poor Client Service

I reported a geyser issue on 8 March 2025. The cause was a faulty geyser switch. On the same day the issue was identified and I settled the invoice. The switch was not replaced the same day as they did not have stock. However a few days later the switch was replaced but did not work. The switch was subsequently removed on 12 March and I was told that a new switch is on order. Since then I have not received meaningfull feedack, despite phoning on a regular bassis. This company records phone calls so I am sure they will have me on record. Despite promisses that I will receive feedback no one has contacted me.