WD
Waterproof doctor
Claimed Business
WD
Waterproof doctor
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kevin K
1 reviews | Active since Jan 2020
16 Jul 2024, 08:16
Unprofessional
Contacted this damp proofer because they had a high rating and their website claimed "We currently operate in: Cape Town, Southern Suburbs, Deep South, Northern Suburbs". They claimed they were fully booked until after Winter but could still book me in. Then they asked what street I lived on because "I do need to first assess your location in the CBD as by-laws in the centre of town are hectically strict". I gave the address then I got "unfortunately we do need to decline to quote. Possibly gain a recommendation for a company that possibly works in and around the CBD rather". I think they feel because they don't need custom can they can mess anyone around anyhow. I'm relieved they have exposed their unprofessionalism at such an early stage before getting more involved.
Helpful (0)
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Kevin K
1 reviews | Active since Jan 2020
16 Jul 2024, 08:16
Unprofessional
Contacted this damp proofer because they had a high rating and their website claimed "We currently operate in: Cape Town, Southern Suburbs, Deep South, Northern Suburbs". They claimed they were fully booked until after Winter but could still book me in. Then they asked what street I lived on because "I do need to first assess your location in the CBD as by-laws in the centre of town are hectically strict". I gave the address then I got "unfortunately we do need to decline to quote. Possibly gain a recommendation for a company that possibly works in and around the CBD rather". I think they feel because they don't need custom can they can mess anyone around anyhow. I'm relieved they have exposed their unprofessionalism at such an early stage before getting more involved.
0
Replies (0)JH
James H
1 reviews | Active since Jan 2020
21 May 2021, 09:03
Sorted after a waterproof nightmare !!
Had an upstairs patio above the garage which had leaked since the house was new treated with a polyurethane coating by The Waterproof Doctor a couple of months back. Not cheap !! A few showers a sprinkling of rain since but the last few days have had a deluge and the job has come through with flying colours. Very happy and satisfied. Nice people to deal with and very happy with the result.
Helpful (0)
|Replies (0)JH
James H
1 reviews | Active since Jan 2020
21 May 2021, 09:03
Sorted after a waterproof nightmare !!
Had an upstairs patio above the garage which had leaked since the house was new treated with a polyurethane coating by The Waterproof Doctor a couple of months back. Not cheap !! A few showers a sprinkling of rain since but the last few days have had a deluge and the job has come through with flying colours. Very happy and satisfied. Nice people to deal with and very happy with the result.
0
Replies (0)BP
Brent P
1 reviews | Active since Jan 2020
30 Apr 2021, 19:59
Non-existent After Sales Service
Refused to service their water proofing after it was damaged by a window tinting contractor. Even when I offered to pay I was told to get another contractor to attend to the work. They charge a massive premium for their service and it counts for nothing.
Helpful (0)
|Replies (0)BP
Brent P
1 reviews | Active since Jan 2020
30 Apr 2021, 19:59
Non-existent After Sales Service
Refused to service their water proofing after it was damaged by a window tinting contractor. Even when I offered to pay I was told to get another contractor to attend to the work. They charge a massive premium for their service and it counts for nothing.
0
Replies (0)