HORRIBLE SERVICE AND COMMUNICATION!!!!!

We bought a boat from Waterworld in November 2020. First they could not get the natis documents so after a lot of phone calls, emails and complaining they committed in supplying us with a new trailer. New trailer finally arrived after 6 months but again Waterworld seem to take satisfaction out of not coming to the table with finalizing the deal. It is now three weeks and we can not get them to supply us with our license disc or at least the registration documents in order for us to do the license and number plate ourselves. Bianca is at this point not even responding to my text. Our temporary disc has expired so we can not take the boat and trailer on the road. Very disappointed in the way we have been treated!