Web4Africa
Unclaimed Business
|1.3|4 Reviews (last 12 months)|This business does not respond to reviews
Web4Africa
Unclaimed Business
|1.3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
1.3|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTT
Tholoana T
1 reviews | Active since May 2012
12 Apr 2026, 12:58
Horrible service
I canceled my fiber month to month subscription with them in January they keep debiting my account and they refuse to refund me. They said it will take 10days I am still waiting to date.
Helpful (0)
|Replies (0)TT
Tholoana T
1 reviews | Active since May 2012
12 Apr 2026, 12:58
Horrible service
I canceled my fiber month to month subscription with them in January they keep debiting my account and they refuse to refund me. They said it will take 10days I am still waiting to date.
0
Replies (0)vT
verausha T
1 reviews | Active since Dec 2016
3 Feb 2026, 13:19
Webafrica fibre service provider. The most pathetic service.
Worst service ever. Trying to make a payment .no service in 48 hours .they take about 3 hiurs to answer your call, the WhatsApp chat u on hold for like 2 hours .no one is able to assist you .then when the agent cant help u , she just ignores your messages and calls .I have.no wifi for 48 hiurs .I run a business that depends on wifi. I have emailed the vumatel complaints and the webafrica complaints and no one rep****.to.me at all .the money is in the account and they cant debit me.
Helpful (0)
|Replies (0)vT
verausha T
1 reviews | Active since Dec 2016
3 Feb 2026, 13:19
Webafrica fibre service provider. The most pathetic service.
Worst service ever. Trying to make a payment .no service in 48 hours .they take about 3 hiurs to answer your call, the WhatsApp chat u on hold for like 2 hours .no one is able to assist you .then when the agent cant help u , she just ignores your messages and calls .I have.no wifi for 48 hiurs .I run a business that depends on wifi. I have emailed the vumatel complaints and the webafrica complaints and no one rep****.to.me at all .the money is in the account and they cant debit me.
0
Replies (0)MM
Maqhoboza M
1 reviews | Active since Jun 2024
6 Jan 2026, 04:30
Dissatisfactory
Hi. I having been calling Webafrica to assist me with connection of my services after it waa suspended. I am getting any assistance. Everytime i report my issue, im told the technician will be in contact with me. This gas been happening from Saturday 2026/01/03 up until today tuesday 2026/1/6. I cannot access wifi whereas i have paid full amount.
Helpful (0)
|Replies (0)MM
Maqhoboza M
1 reviews | Active since Jun 2024
6 Jan 2026, 04:30
Dissatisfactory
Hi. I having been calling Webafrica to assist me with connection of my services after it waa suspended. I am getting any assistance. Everytime i report my issue, im told the technician will be in contact with me. This gas been happening from Saturday 2026/01/03 up until today tuesday 2026/1/6. I cannot access wifi whereas i have paid full amount.
0
Replies (0)sH
shocked H
1 reviews | Active since Jul 2012
30 Sept 2025, 12:53
Flippant disgusting service is an understatement it's rotten to the core
I was a mener of this pathetic wi fi for two years. I moved house cancelled my services and paid for it to be I stalled at ne house. *********** Matt as usual didn't tell me to send a letter to cancel. They started billing me huge amounts. So I revered the debits and paid them what was die to them. I then cancelled finally because I had enough. Just to find now I have an account if over 3k . God pls tell me how. When I'm on whatsapp ii deal with a load of fools who do not know what they doing starting from June when I canceled to 3 September I have dealt with shime p,smarty,khayakhazi,sifisom,blessed m,sesethu d,pumeza m,smarty,n,,Jacqueline m,Pamela m,chante d,lynetteadams all useless Overtime for 3 m9nths I had te tmrestart my story. I have never ever been so frustrated in my life ..go through my chats and see the grief I endured trying to resolve this ..then there's the proverbial fool on email who is just as useless, maria teleka. Whatvis happening in your company how do you communicate Please sort out this account. I cancelled in June....please sort out the account. Since date of cancelation bone of these fools ever told me I will pay cancelation fee o ly at the end miss attitude cahnte raved about it.... also I was told if router is older than two years no cancelation your service is rotten and I do not want to be a part of you. Sort out my ducking account please . Your damn stress is killing me. You are below rated in my eyes and this ****oy service from half your team is the reason why I'm do e with you..enough is enough. FroM June....it's October tommorrow. Sis man
Helpful (0)
|Replies (0)sH
shocked H
1 reviews | Active since Jul 2012
30 Sept 2025, 12:53
Flippant disgusting service is an understatement it's rotten to the core
I was a mener of this pathetic wi fi for two years. I moved house cancelled my services and paid for it to be I stalled at ne house. *********** Matt as usual didn't tell me to send a letter to cancel. They started billing me huge amounts. So I revered the debits and paid them what was die to them. I then cancelled finally because I had enough. Just to find now I have an account if over 3k . God pls tell me how. When I'm on whatsapp ii deal with a load of fools who do not know what they doing starting from June when I canceled to 3 September I have dealt with shime p,smarty,khayakhazi,sifisom,blessed m,sesethu d,pumeza m,smarty,n,,Jacqueline m,Pamela m,chante d,lynetteadams all useless Overtime for 3 m9nths I had te tmrestart my story. I have never ever been so frustrated in my life ..go through my chats and see the grief I endured trying to resolve this ..then there's the proverbial fool on email who is just as useless, maria teleka. Whatvis happening in your company how do you communicate Please sort out this account. I cancelled in June....please sort out the account. Since date of cancelation bone of these fools ever told me I will pay cancelation fee o ly at the end miss attitude cahnte raved about it.... also I was told if router is older than two years no cancelation your service is rotten and I do not want to be a part of you. Sort out my ducking account please . Your damn stress is killing me. You are below rated in my eyes and this ****oy service from half your team is the reason why I'm do e with you..enough is enough. FroM June....it's October tommorrow. Sis man
0
Replies (0)