*********** Healthcare Advisors with no follow through

It seems like you have illiterate advisors in your call center, I switched to FedHealth and with that I wanted to take our the Sanlam Primary Care Cover, Lebohang called through but that was probably the worst quality telephone line, she blamed it on loadshedding and later network error, Anyway we never finished the call, Communication was then done via emails and to date I have not received any kind of confirmation- I take this that nothing was done and will move on to another provider as this does not help. Please hire more competent staff as I am more than fed up with this service I received and don't wish to have this cover anymore