WC
WEST Cafe Hazelwood Pretoria
Unclaimed Business
WC
WEST Cafe Hazelwood Pretoria
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About WEST Cafe Hazelwood Pretoria
WEST Cafe Hazelwood Pretoria has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked WEST Cafe Hazelwood Pretoria across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
Stewart G
1 reviews | Active since Jan 2020
3 Aug 2025, 09:59
West Cafe Great Food Reasonable Pricing.
I’ve been a few times. Honestly the menu has something for everyone and I’m pleasant surprised at the very reasonable pricing. I’ve never had a bad experience with service. I’d say if you want to try something new, or shopping around, give them a try. I’m myself is super impressed. Had great service from Gift.
Helpful (0)
|Replies (0)SG
Stewart G
1 reviews | Active since Jan 2020
3 Aug 2025, 09:59
West Cafe Great Food Reasonable Pricing.
I’ve been a few times. Honestly the menu has something for everyone and I’m pleasant surprised at the very reasonable pricing. I’ve never had a bad experience with service. I’d say if you want to try something new, or shopping around, give them a try. I’m myself is super impressed. Had great service from Gift.
0
Replies (0)RF
Ronel F
1 reviews | Active since Jan 2020
22 Jun 2025, 15:08
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again.
Helpful (0)
|Replies (0)RF
Ronel F
1 reviews | Active since Jan 2020
22 Jun 2025, 15:08
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again.
0
Replies (0)