West Cafe
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
West Cafe
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2.3|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Chantalle K
1 reviews | Active since Jan 2020
4 May 2026, 10:47
Slegte diens, slegte kos, slegte atmosfeer.
ons wou my ouma bring want sy het gehoor die plek is blyk baar baie oulik. Ons was regtig van die begin tot ynde baie terleurgesteld , musiek is glad nie van pas as jy kyk na almal wat daar sit nie. Ek verwag nie afrikaanse musiek nie maar ook nie musiek vir die staff nie. Jou atmosfeer is belangrik vir jou "targeted audience" Ons het lank gewag vir ons diens, my kind se hot chocolate het 10min na al die ander mense se drink goed gekom, maak nie sin nie want ons almal het saam bestel, dink ook nie dit kan 10min vat vir n small hot chocolate nie. Kos was yskoud bedien , my dogtertjie se kos weer 10min laater daar aan gekom . my ouma het eier doppe in haar omelet gekry. Ek het toe n whiskey te bestel net om te vergeet van die aaklike tyd wat ons gehaad het. die ding het daar aan gekom en soos eier geruik , was regtig nie nie lekker nie. Ek sal niemand aanbeveel om sonto te gaan nie, sal ook nooit weer self gaan nie.
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Chantalle K
1 reviews | Active since Jan 2020
4 May 2026, 10:47
Slegte diens, slegte kos, slegte atmosfeer.
ons wou my ouma bring want sy het gehoor die plek is blyk baar baie oulik. Ons was regtig van die begin tot ynde baie terleurgesteld , musiek is glad nie van pas as jy kyk na almal wat daar sit nie. Ek verwag nie afrikaanse musiek nie maar ook nie musiek vir die staff nie. Jou atmosfeer is belangrik vir jou "targeted audience" Ons het lank gewag vir ons diens, my kind se hot chocolate het 10min na al die ander mense se drink goed gekom, maak nie sin nie want ons almal het saam bestel, dink ook nie dit kan 10min vat vir n small hot chocolate nie. Kos was yskoud bedien , my dogtertjie se kos weer 10min laater daar aan gekom . my ouma het eier doppe in haar omelet gekry. Ek het toe n whiskey te bestel net om te vergeet van die aaklike tyd wat ons gehaad het. die ding het daar aan gekom en soos eier geruik , was regtig nie nie lekker nie. Ek sal niemand aanbeveel om sonto te gaan nie, sal ook nooit weer self gaan nie.
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Stewart G
1 reviews | Active since Jan 2020
3 Aug 2025, 09:59
West Cafe Great Food Reasonable Pricing.
I’ve been a few times. Honestly the menu has something for everyone and I’m pleasant surprised at the very reasonable pricing. I’ve never had a bad experience with service. I’d say if you want to try something new, or shopping around, give them a try. I’m myself is super impressed. Had great service from Gift.
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Stewart G
1 reviews | Active since Jan 2020
3 Aug 2025, 09:59
West Cafe Great Food Reasonable Pricing.
I’ve been a few times. Honestly the menu has something for everyone and I’m pleasant surprised at the very reasonable pricing. I’ve never had a bad experience with service. I’d say if you want to try something new, or shopping around, give them a try. I’m myself is super impressed. Had great service from Gift.
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Ronel F
1 reviews | Active since Jan 2020
22 Jun 2025, 15:08
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again.
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Ronel F
1 reviews | Active since Jan 2020
22 Jun 2025, 15:08
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again.
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