F
fitflopshoessouthafrica.com
Unclaimed Business
F
fitflopshoessouthafrica.com
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
2|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNB
Natashia B
1 reviews | Active since Jan 2020
20 Jan 2026, 05:53
Fitflop- Waiting on refund due to courier mistake.
I bought a sandal in December of 2025. The sandal was to big and I requested a return and refund from Fitflop. A courier came to collect the shoes on 23 December. I told the courier that I don’t have the original packaging and he said it’s fine he will label and package the box. I was waiting on my refund and emailed Intobrandso line the beginning of January only to hear they never received the shoes but instead a package with some sort of bag handles. They emailed me back to say the courier company will investigate. It has been weeks and I am not happy as this is due to no fault on my side. This is really leaving a bitter taste. Please speed up to solve this problem as soon as possible.
Helpful (0)
|Replies (0)NB
Natashia B
1 reviews | Active since Jan 2020
20 Jan 2026, 05:53
Fitflop- Waiting on refund due to courier mistake.
I bought a sandal in December of 2025. The sandal was to big and I requested a return and refund from Fitflop. A courier came to collect the shoes on 23 December. I told the courier that I don’t have the original packaging and he said it’s fine he will label and package the box. I was waiting on my refund and emailed Intobrandso line the beginning of January only to hear they never received the shoes but instead a package with some sort of bag handles. They emailed me back to say the courier company will investigate. It has been weeks and I am not happy as this is due to no fault on my side. This is really leaving a bitter taste. Please speed up to solve this problem as soon as possible.
0
Replies (0)JO
Jennifer O
1 reviews | Active since Jan 2020
30 Apr 2024, 10:43
Fitflop quality has gone down,no longer genuine anymore they are ****mers
I am a fit flop shoes subscriber and I know them selling expensive 100% genuine shoes . I got an email from them advertising their sale on shoes . I bought online the iqushion valentine which was also on sale then July 2023 and to my surprise they advertised something they do not have in their company. I got a call from the company informing me that they don’t have any more of that sandal and they offered me an orange Iqushion sunshine coral as a replacement. I accepted their offer and I received the sandal in August 2023 . It’s a flop I do not wear it everyday so there’s no way I would have found out within 6months that it had a factory fault. On the 28th of April 2024 I was wearing it and just broke while wearing it . It’s not repairable that’s just the end of it meaning I bought an expensive fitflop that was going to last for 8months. They say they use 100% genuine material but I feel that is a **** to buy their shoes . The fit flop shoes are not genuine at all and I tried to complain but they only offered me a R157 voucher which is not worth it . I am very Disgusted and Disappointed
Helpful (0)
|Replies (0)JO
Jennifer O
1 reviews | Active since Jan 2020
30 Apr 2024, 10:43
Fitflop quality has gone down,no longer genuine anymore they are ****mers
I am a fit flop shoes subscriber and I know them selling expensive 100% genuine shoes . I got an email from them advertising their sale on shoes . I bought online the iqushion valentine which was also on sale then July 2023 and to my surprise they advertised something they do not have in their company. I got a call from the company informing me that they don’t have any more of that sandal and they offered me an orange Iqushion sunshine coral as a replacement. I accepted their offer and I received the sandal in August 2023 . It’s a flop I do not wear it everyday so there’s no way I would have found out within 6months that it had a factory fault. On the 28th of April 2024 I was wearing it and just broke while wearing it . It’s not repairable that’s just the end of it meaning I bought an expensive fitflop that was going to last for 8months. They say they use 100% genuine material but I feel that is a **** to buy their shoes . The fit flop shoes are not genuine at all and I tried to complain but they only offered me a R157 voucher which is not worth it . I am very Disgusted and Disappointed
0
Replies (0)MB
Matthys B
1 reviews | Active since Jan 2020
5 Nov 2022, 07:42
FitFlop - Eager for money, not eager to deliver the product or engage with customers. Possible scam?
Fitflop shoes ordered via their website https://fitflop.co.za/ and paid via PayPal. Order number 44b638-494. Payment according to PayPal went to one "Gino Berardi" and not FitFlop SA. Screen grabs of all transactions available on request. Order not delivered, several messages on their website under their "contact us" tab not answered to date, their support number on their website +27860994091 doesn't even ring it immediately disconnects. We paid R1875 for a pair of shoes that did not materialize and we want the product or the money back.
Helpful (0)
|Replies (0)MB
Matthys B
1 reviews | Active since Jan 2020
5 Nov 2022, 07:42
FitFlop - Eager for money, not eager to deliver the product or engage with customers. Possible scam?
Fitflop shoes ordered via their website https://fitflop.co.za/ and paid via PayPal. Order number 44b638-494. Payment according to PayPal went to one "Gino Berardi" and not FitFlop SA. Screen grabs of all transactions available on request. Order not delivered, several messages on their website under their "contact us" tab not answered to date, their support number on their website +27860994091 doesn't even ring it immediately disconnects. We paid R1875 for a pair of shoes that did not materialize and we want the product or the money back.
0
Replies (0)PH