TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Plaasmeisie has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Plaasmeisie across 15 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolutely SHOCKING!!!!! THEY STOLE MY MONEY! They ran away with my money. I ordered a gift for my daughter in December '24. I sent all POP etc. that was required and got confirmation from their side - order # 7903. When the shoes did not arrive as promised, I called and message, eventually after many tries I got through and was told they had huge volume of orders so were running behind schedule. I again waited, same process and to this day have not heard from them, the contact numbers don't work, can't send messages etc. I have all the messages and emails as proof of payment and correspondence. THEY STOLE MY MONEY!!! Over R1100. DO NOT BUY FROM THEM EVER!!!!
1 reviews | Active since Jan 2020
Absolutely SHOCKING!!!!! THEY STOLE MY MONEY! They ran away with my money. I ordered a gift for my daughter in December '24. I sent all POP etc. that was required and got confirmation from their side - order # 7903. When the shoes did not arrive as promised, I called and message, eventually after many tries I got through and was told they had huge volume of orders so were running behind schedule. I again waited, same process and to this day have not heard from them, the contact numbers don't work, can't send messages etc. I have all the messages and emails as proof of payment and correspondence. THEY STOLE MY MONEY!!! Over R1100. DO NOT BUY FROM THEM EVER!!!!
1 reviews | Active since Jan 2020
I ordered my vellies during Dec 2024 and still have not received them (11 March 2025). My messages just go unanswered, as well.. It is like they just disappeared off the face of the earth with my money. It is supposed to be my wedding shoes. I am very, very disappointed.
1 reviews | Active since Jan 2020
I ordered my vellies during Dec 2024 and still have not received them (11 March 2025). My messages just go unanswered, as well.. It is like they just disappeared off the face of the earth with my money. It is supposed to be my wedding shoes. I am very, very disappointed.
1 reviews | Active since Jan 2020
Good Day I have placed an order with Plaasmeisie and paid on the 4th of February 2025 and received an order number. Today is 4 weeks (1month). I have not received the parcel yet. Please assist Regards Kego
1 reviews | Active since Jan 2020
Good Day I have placed an order with Plaasmeisie and paid on the 4th of February 2025 and received an order number. Today is 4 weeks (1month). I have not received the parcel yet. Please assist Regards Kego
1 reviews | Active since Jan 2020
I placed an order online with Plaasmeisie and made payment. I then received an email confirmation on the 27th Nov 2024 @ 9:24am for my order #7881 Total value of the order was R1150 which included shipping. I also emailed them the POP. The email correspondence was used was sales@plaasmeisie.co.za I then proceeded to send them a whatsapp on their business number 0797602894 on the 2nd December 2024 to find out why no correspondence has been received with no reply. I sent another message on the 4th Dec 2024, they rep**** to say they will keep me posted. 10 Dec 2024 - I asked for feedback with no reply 17th Dec 2024 - I asked for feedback and Amber rep**** to say the package has been sent out already. But no email or sms was received with confirmation thereof. 30 Dec 2024 - I asked for feedback with no reply 3 Jan 2025 - I asked for feedback and they reply and say they will get back to me. All for them to say it was sent out to someone else. 6 Jan 2025 - I ask again for feedback. They reply to say the shoes will be received in that week. 10 Jan 2025 - I ask for feedback, they reply to say they need to find out as they're still waiting for shoes to arrive. 20 Jan 2025 - I ask for feedback and no reply 22 Jan 2025 - I ask for feedback and no reply 23 Jan 2025 - I ask for feedback and no reply 28 Jan 2025 - I emailed, I asked for feedback with no reply until today! 31 Jan 2025 - I ask for feedback and still no reply to date. Their service delivery is utterly pathetic, I don't know how they're still trading. I want a REFUND!!! 😡 I'm sick and tired of waiting for my order. It's unacceptable 😤 Please help me!
1 reviews | Active since Jan 2020
I placed an order online with Plaasmeisie and made payment. I then received an email confirmation on the 27th Nov 2024 @ 9:24am for my order #7881 Total value of the order was R1150 which included shipping. I also emailed them the POP. The email correspondence was used was sales@plaasmeisie.co.za I then proceeded to send them a whatsapp on their business number 0797602894 on the 2nd December 2024 to find out why no correspondence has been received with no reply. I sent another message on the 4th Dec 2024, they rep**** to say they will keep me posted. 10 Dec 2024 - I asked for feedback with no reply 17th Dec 2024 - I asked for feedback and Amber rep**** to say the package has been sent out already. But no email or sms was received with confirmation thereof. 30 Dec 2024 - I asked for feedback with no reply 3 Jan 2025 - I asked for feedback and they reply and say they will get back to me. All for them to say it was sent out to someone else. 6 Jan 2025 - I ask again for feedback. They reply to say the shoes will be received in that week. 10 Jan 2025 - I ask for feedback, they reply to say they need to find out as they're still waiting for shoes to arrive. 20 Jan 2025 - I ask for feedback and no reply 22 Jan 2025 - I ask for feedback and no reply 23 Jan 2025 - I ask for feedback and no reply 28 Jan 2025 - I emailed, I asked for feedback with no reply until today! 31 Jan 2025 - I ask for feedback and still no reply to date. Their service delivery is utterly pathetic, I don't know how they're still trading. I want a REFUND!!! 😡 I'm sick and tired of waiting for my order. It's unacceptable 😤 Please help me!
1 reviews | Active since Jan 2020
Good day Can you please assist. I bought vellies online from Plaasmeisie (Pty) Ltd and paid for them on the 26 Aug 2024. I send the confirmation to them, They confirmed that they received the order and payment and will come back to me regarding delivering of them only two weeks ago. Since then they are not coming back to me when I will receive the shoes. What are the possibility that you can assist me in getting feedback of will I receive the shoes or can I get the money paid back. I paid R1170 for the shoes. I send them emails, tried contact them on FB and messenger, tried phoning them and keep walking into a wall. Not getting anywhere. Can you please assist me
1 reviews | Active since Jan 2020
Good day Can you please assist. I bought vellies online from Plaasmeisie (Pty) Ltd and paid for them on the 26 Aug 2024. I send the confirmation to them, They confirmed that they received the order and payment and will come back to me regarding delivering of them only two weeks ago. Since then they are not coming back to me when I will receive the shoes. What are the possibility that you can assist me in getting feedback of will I receive the shoes or can I get the money paid back. I paid R1170 for the shoes. I send them emails, tried contact them on FB and messenger, tried phoning them and keep walking into a wall. Not getting anywhere. Can you please assist me
1 reviews | Active since Jan 2020
Ek het 8 weke gewag vir my swart leer skoene wat slegs 4 weke sou neem. Die skoen was baie breed en groot en glad nie ń standard grote nie. Ek was bereid om die skoene om te ruil vir ander paar maar die dame het glad nie voorraad op enige skoen nie en alles word glo vervaardig op bestelling. Sy wou nie my refund nie glo hul beleid laat dit nie toe nie maar op die website wys dit duidelik dit kan vir enige ander paar skoene omgeruil word of gerefund word. Sy was baie ongeskuk maar ingestem dat ek die skoene kan terug stuur en dan sou sy my refund. Die skoene is al 4 weke terug, terug gestuur maar geen antwoord of refund van die eienaar af nie. My wattsup gaan nie deur nie en sy antwoord glad nie my oproepe nie. Ek sal hulle glad nie aanbeveel nie.
1 reviews | Active since Jan 2020
Ek het 8 weke gewag vir my swart leer skoene wat slegs 4 weke sou neem. Die skoen was baie breed en groot en glad nie ń standard grote nie. Ek was bereid om die skoene om te ruil vir ander paar maar die dame het glad nie voorraad op enige skoen nie en alles word glo vervaardig op bestelling. Sy wou nie my refund nie glo hul beleid laat dit nie toe nie maar op die website wys dit duidelik dit kan vir enige ander paar skoene omgeruil word of gerefund word. Sy was baie ongeskuk maar ingestem dat ek die skoene kan terug stuur en dan sou sy my refund. Die skoene is al 4 weke terug, terug gestuur maar geen antwoord of refund van die eienaar af nie. My wattsup gaan nie deur nie en sy antwoord glad nie my oproepe nie. Ek sal hulle glad nie aanbeveel nie.
1 reviews | Active since Jan 2020
Their service is terrible. They 'missed' my order. After waiting 4 weeks, they tell me I have to wait an additional 4 weeks. Not trying to mend the problem at all. Just this no care attitude. They sent another order to the wrong address. Their customer service is lacking. They simply don't care about anybody.
1 reviews | Active since Jan 2020
Their service is terrible. They 'missed' my order. After waiting 4 weeks, they tell me I have to wait an additional 4 weeks. Not trying to mend the problem at all. Just this no care attitude. They sent another order to the wrong address. Their customer service is lacking. They simply don't care about anybody.
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