Yoink
Claimed Business
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Yoink presents a deeply polarised customer experience. A significant pattern of non-delivery, broken refund promises, and complete communication breakdowns dominates the review landscape. While some customers report satisfactory product quality and friendly support when things work, the overwhelming concern centres on orders never arriving, refunds never processed, and the business becoming unreachable. The company appears to have ceased operations, with its website going offline and contact channels becoming non-functional.
Top Strengths:
- •Product Quality & Value: Customers who received their orders often praise product quality exceeding expectations for the price point. Items like headlights, earbuds, and curtains are described as good value, with several noting quality surpassed what they anticipated.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Online Shopping
NPS Score
-39
Recommended: Unlikely
Review Distribution
3|138 Reviews
May '25 - Apr '26
5(33.3%)
4(13.3%)
3(8.2%)
2(1.5%)
1(43.7%)
5(33.3%)
4(13.3%)
3(8.2%)
2(1.5%)
1(43.7%)
Recent reviews (138)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
SS
Simo S
1 reviews | Active since Jan 2020
1 Dec 2025, 12:30
****
Bought Items 4 Months ago, I queried about the delay in delivery & they **** & said it's stuck at customs. I asked for my refund & I've been waiting since then. The directors name is Johannes Germeshuysen, we'll meet soon, Jozi is too small.
Helpful (0)
|Replies (0)SS
Simo S
1 reviews | Active since Jan 2020
1 Dec 2025, 12:30
****
Bought Items 4 Months ago, I queried about the delay in delivery & they **** & said it's stuck at customs. I asked for my refund & I've been waiting since then. The directors name is Johannes Germeshuysen, we'll meet soon, Jozi is too small.
0
Replies (0)FT
Frikkie T
1 reviews | Active since Jan 2020
26 Nov 2025, 07:03
Better off closed than ****ming.
It seems like Yoink closed down and ran away with everyone's money. Including mine. I ordered items in 18 August 2025, 10 September 2025 I followed up on the order and they let me know that they were experiencing delays with the supplier and I told them I can wait a bit for the items, because I didn't need them immediately (my first mistake), afterwards I emailed multiple times and two out of 8 times I received automated responses that someone will get back to me. As of 26 November 2025 when writing this review the website seems to be completely offline and before that the website was "down for maintenance" Another company taking people's money instead of being honest and letting people know they're shutting down. Same thing happened a few years ago to Zasstra a few years ago.
Helpful (0)
|Replies (0)FT
Frikkie T
1 reviews | Active since Jan 2020
26 Nov 2025, 07:03
Better off closed than ****ming.
It seems like Yoink closed down and ran away with everyone's money. Including mine. I ordered items in 18 August 2025, 10 September 2025 I followed up on the order and they let me know that they were experiencing delays with the supplier and I told them I can wait a bit for the items, because I didn't need them immediately (my first mistake), afterwards I emailed multiple times and two out of 8 times I received automated responses that someone will get back to me. As of 26 November 2025 when writing this review the website seems to be completely offline and before that the website was "down for maintenance" Another company taking people's money instead of being honest and letting people know they're shutting down. Same thing happened a few years ago to Zasstra a few years ago.
0
Replies (0)AF
Andrew F
1 reviews | Active since Jan 2020
25 Nov 2025, 11:22
Run away with money and no delivery
Paid for an item online and have still not received anything after 4 months. They responded to my first query after 1 month to say that I should wait another 9 - 10 days and I have not been able to get a response from them since. Their website seems to be down and are uncontactable. DO NOT use these people!
Helpful (0)
|Replies (0)AF
Andrew F
1 reviews | Active since Jan 2020
25 Nov 2025, 11:22
Run away with money and no delivery
Paid for an item online and have still not received anything after 4 months. They responded to my first query after 1 month to say that I should wait another 9 - 10 days and I have not been able to get a response from them since. Their website seems to be down and are uncontactable. DO NOT use these people!
0
Replies (0)BR
GB
George B
1 reviews | Active since Jan 2020
21 Nov 2025, 08:34
Sometimes online shopping sucks
Placed & paid for an order on 29 Jul 2025. With my first follow-up enquiry, I discovered that they were waiting for their Chinese supplier. There was nothing on the site suggesting that the stock was depleted and had to be ordered from abroad. A definite NO NO in my book. Subsequent follow-ups resulted in a wait or refund request. Neither the product delivery nor the promised refund happened. This morning’s follow-up email was bounced as domain not found. So much for online shopping!
Helpful (0)
|Replies (0)GB
George B
1 reviews | Active since Jan 2020
21 Nov 2025, 08:34
Sometimes online shopping sucks
Placed & paid for an order on 29 Jul 2025. With my first follow-up enquiry, I discovered that they were waiting for their Chinese supplier. There was nothing on the site suggesting that the stock was depleted and had to be ordered from abroad. A definite NO NO in my book. Subsequent follow-ups resulted in a wait or refund request. Neither the product delivery nor the promised refund happened. This morning’s follow-up email was bounced as domain not found. So much for online shopping!
0
Replies (0)PJ
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