

Yoink
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Yoink shows a deeply troubled customer experience pattern. Customers repeatedly describe paid orders that never arrive, refund requests that are ignored, and a website that has gone offline. A smaller cohort of buyers received quality goods and praised the pricing and product range, but recent reviews are dominated by allegations of theft, ghosting, and failed dispute resolution.
TrustIndex
3.5
Jul '25 - Jun '26
Based on recent customer reviews, Yoink shows a deeply troubled customer experience pattern. Customers repeatedly describe paid orders that never arrive, refund requests that are ignored, and a website that has gone offline. A smaller cohort of buyers received quality goods and praised the pricing and product range, but recent reviews are dominated by allegations of theft, ghosting, and failed dispute resolution.
The most common complaint about Yoink, based on Hellopeter's AI analysis of recent customer reviews, is Delivery, Fulfilment & Logistics. Delivery, Fulfilment & Logistics (1.0) is the most damaging theme. Customers report orders placed months ago that never ship, with stock blamed on Chinese suppliers or customs. Tracking is non-functional and the website has reportedly gone offline, leaving buyers without recourse.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bought Items 4 Months ago, I queried about the delay in delivery & they **** & said it's stuck at customs. I asked for my refund & I've been waiting since then. The directors name is Johannes Germeshuysen, we'll meet soon, Jozi is too small.
1 reviews | Active since Jan 2020
Bought Items 4 Months ago, I queried about the delay in delivery & they **** & said it's stuck at customs. I asked for my refund & I've been waiting since then. The directors name is Johannes Germeshuysen, we'll meet soon, Jozi is too small.
1 reviews | Active since Jan 2020
It seems like Yoink closed down and ran away with everyone's money. Including mine. I ordered items in 18 August 2025, 10 September 2025 I followed up on the order and they let me know that they were experiencing delays with the supplier and I told them I can wait a bit for the items, because I didn't need them immediately (my first mistake), afterwards I emailed multiple times and two out of 8 times I received automated responses that someone will get back to me. As of 26 November 2025 when writing this review the website seems to be completely offline and before that the website was "down for maintenance" Another company taking people's money instead of being honest and letting people know they're shutting down. Same thing happened a few years ago to Zasstra a few years ago.
1 reviews | Active since Jan 2020
It seems like Yoink closed down and ran away with everyone's money. Including mine. I ordered items in 18 August 2025, 10 September 2025 I followed up on the order and they let me know that they were experiencing delays with the supplier and I told them I can wait a bit for the items, because I didn't need them immediately (my first mistake), afterwards I emailed multiple times and two out of 8 times I received automated responses that someone will get back to me. As of 26 November 2025 when writing this review the website seems to be completely offline and before that the website was "down for maintenance" Another company taking people's money instead of being honest and letting people know they're shutting down. Same thing happened a few years ago to Zasstra a few years ago.
1 reviews | Active since Jan 2020
Paid for an item online and have still not received anything after 4 months. They responded to my first query after 1 month to say that I should wait another 9 - 10 days and I have not been able to get a response from them since. Their website seems to be down and are uncontactable. DO NOT use these people!
1 reviews | Active since Jan 2020
Paid for an item online and have still not received anything after 4 months. They responded to my first query after 1 month to say that I should wait another 9 - 10 days and I have not been able to get a response from them since. Their website seems to be down and are uncontactable. DO NOT use these people!
1 reviews | Active since Jan 2020
Placed & paid for an order on 29 Jul 2025. With my first follow-up enquiry, I discovered that they were waiting for their Chinese supplier. There was nothing on the site suggesting that the stock was depleted and had to be ordered from abroad. A definite NO NO in my book. Subsequent follow-ups resulted in a wait or refund request. Neither the product delivery nor the promised refund happened. This morning’s follow-up email was bounced as domain not found. So much for online shopping!
1 reviews | Active since Jan 2020
Placed & paid for an order on 29 Jul 2025. With my first follow-up enquiry, I discovered that they were waiting for their Chinese supplier. There was nothing on the site suggesting that the stock was depleted and had to be ordered from abroad. A definite NO NO in my book. Subsequent follow-ups resulted in a wait or refund request. Neither the product delivery nor the promised refund happened. This morning’s follow-up email was bounced as domain not found. So much for online shopping!
Yoink has a TrustIndex of 3.5 out of 10 on Hellopeter, based on 107 reviews in the last 12 months. Hellopeter has tracked Yoink across 119 total reviews. How is the TrustIndex calculated? →