Yokico
Claimed Business
|1.7|6 Reviews (last 12 months)|This business does not respond to reviews
Yokico
Claimed Business
|1.7
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDH
Desmari H
1 reviews | Active since May 2024
21 Apr 2026, 13:08
Poor quality schoolbags. Did not even last one school term. Very disappointing.
I bought a school bag for my Grade 3 daughter in December for the new school year. Unfortunately, it did not even last the first term. The straps at the back have already broken off, and now the zip is also coming apart. She can no longer put it on her back she can only use the wheels This is very disappointing, especially considering it was meant to last at least the school year. I would not recommend this product based on my experience.
Helpful (0)
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Desmari H
1 reviews | Active since May 2024
21 Apr 2026, 13:08
Poor quality schoolbags. Did not even last one school term. Very disappointing.
I bought a school bag for my Grade 3 daughter in December for the new school year. Unfortunately, it did not even last the first term. The straps at the back have already broken off, and now the zip is also coming apart. She can no longer put it on her back she can only use the wheels This is very disappointing, especially considering it was meant to last at least the school year. I would not recommend this product based on my experience.
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SHALOM S
1 reviews | Active since Mar 2026
27 Mar 2026, 09:36
VIEW ONCE BACKPACK ...QUALITY SUCKS!
WORST EXPERIENCE! THEIR BAG DIDN'T MAKE IT PAST ONE TERM YET THEY COMFORTABLE TO HIDE BEHIND IT'S WEAR AND TEAR AND NOT MANUFACTURING DEFECT. EVEN A BAG FROM THE CORNER SHOP WOULD HAVE SUFFICED
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SHALOM S
1 reviews | Active since Mar 2026
27 Mar 2026, 09:36
VIEW ONCE BACKPACK ...QUALITY SUCKS!
WORST EXPERIENCE! THEIR BAG DIDN'T MAKE IT PAST ONE TERM YET THEY COMFORTABLE TO HIDE BEHIND IT'S WEAR AND TEAR AND NOT MANUFACTURING DEFECT. EVEN A BAG FROM THE CORNER SHOP WOULD HAVE SUFFICED
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Replies (0)NT
Neo T
1 reviews | Active since Feb 2015
13 Jan 2026, 09:31
Horrible customer service, refusing to refund me
I bought a bag from yokico at mall of Africa , when I took it back for an exchange because the trolley is faulty, I was told to go to another branch, why? It make no sense cause I bought from them, can't they communicate with that branch so that it can be brought this side? I am very upset, considering that tomorrow my son is going to school without a bag, I do not have extra cash to pay for another bag and they refused to refund me
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Neo T
1 reviews | Active since Feb 2015
13 Jan 2026, 09:31
Horrible customer service, refusing to refund me
I bought a bag from yokico at mall of Africa , when I took it back for an exchange because the trolley is faulty, I was told to go to another branch, why? It make no sense cause I bought from them, can't they communicate with that branch so that it can be brought this side? I am very upset, considering that tomorrow my son is going to school without a bag, I do not have extra cash to pay for another bag and they refused to refund me
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Replies (0)AR
Angelique R
1 reviews | Active since Nov 2025
19 Nov 2025, 11:31
Warda @ Yokiko
Warda at Yokiko in Canal Walk shopping Centre is one of a kind, she’s amazing to deal with. Always goes out her way to make a customer feel welcome. She is so helpful and deserves a promotion 🤣
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Angelique R
1 reviews | Active since Nov 2025
19 Nov 2025, 11:31
Warda @ Yokiko
Warda at Yokiko in Canal Walk shopping Centre is one of a kind, she’s amazing to deal with. Always goes out her way to make a customer feel welcome. She is so helpful and deserves a promotion 🤣
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Replies (0)JM
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Soekayna E
1 reviews | Active since Sept 2025
17 Sept 2025, 10:35
Inferior quality and overpriced
Bought a pencil box in March..the cover of the box started loosening in July and by August he lid broke had broken off completely. Contacted customer service and they basically just shrugged their shoulders and said its not a manufacturing fault although the thing stated falling apart after a few months use Inferior quality products that are made to.look pretty in order to boost YOKICO needs to do better wrt to the quality of their merchandise, therir return.policy as well as their customer service
Helpful (0)
|Replies (0)SE
Soekayna E
1 reviews | Active since Sept 2025
17 Sept 2025, 10:35
Inferior quality and overpriced
Bought a pencil box in March..the cover of the box started loosening in July and by August he lid broke had broken off completely. Contacted customer service and they basically just shrugged their shoulders and said its not a manufacturing fault although the thing stated falling apart after a few months use Inferior quality products that are made to.look pretty in order to boost YOKICO needs to do better wrt to the quality of their merchandise, therir return.policy as well as their customer service
0
Replies (0)