NT
Neo T
Active since Feb 2015
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Horrible customer service, refusing to refund me
I bought a bag from yokico at mall of Africa , when I took it back for an exchange because the trolley is faulty, I was told to go to another branch, why? It make no sense cause I bought from them, can't they communicate with that branch so that it can be brought this side? I am very upset, considering that tomorrow my son is going to school without a bag, I do not have extra cash to pay for another bag and they refused to refund me
0 replies
36 months ago
Bad customer service and a roach inside the roll.
I went and bought 24 hot dog rolls at Checkers Northmead and when it was time to eat, guess what was in one of the rolls 😲 a ****roach 🪳, what ****ed me off the most is, my son ate one of the rolls 💔and when I took them back, the lady that helped me by the name of Trollana did not even have the decency to apologize, my time wasted driving Up and down, my fuel, my child health😭.
0 replies
48 months ago
Contract upgrade
I have been with MTN for almost 15 years if I'm not mistaken, but sadly enough I have been trying to upgrade my contact and I am tossed from pillar to post, it does not seem like no one is willing to assist me, from one store to the other, from one call to the other, what happened to customer service, customer retention?
0 replies
78 months ago
I want my money
I am emotionally frustrated, I feel like I'm I'm about to explode all because Capitec had a system problem last month and now I'm the one suffering the after effects of their system error, someone please help me, who can I report this too, how do I contact the ombudsman for the banks,capitec is really *****ing me up, they refuse to give me what's due to me, all in the name of Lazyness.
506 replies
96 months ago
*****ing clients
My claim was declined, and sadly enough I still don’t know why as the content on the letter of rejection and the email I got from Mishka definitely contradicts each other,if this is how these people think they are going to ***** me over then they’ve got another thing coming, not only that I don’t know if you guys think I can’t count for God’s sake,please look at the date when I first spoke to Mishka,just writing this thing makes me furious cause it shouldn’t have escalated to this had someone done what they get paid for, I want the truth and I want proof of the truth.
159 replies
99 months ago
Bad Service
Sibusiso from McDonald’s @ mall at Carnivall, should learn to give good customer service to his customers, we don’t only buy from McDonald’s because is close, we also buy because of the customer service we get, if he continues like this franchise might end up loosing customers considering that there’s another McDonalds just down the road,and when you tell him that his service is pathetic he laughes,Wow that’s sad, can someone please do something with this guy.
0 replies
101 months ago
Fraud
I received an email from myway regarding a policy I know nothing about, should you debit my account without my permission I will sue you. I have rights as a consumer.know that I demand the policy to be cancelled within 24hours and a written apology.
210 replies
101 months ago
Rotten biltong,Stiking attitude from Brenden.
On the 24th of december 2017 just before 15:00 I purchased a few items including Biltong worth 84.80 with the intention of using it on the 25 for one of my salads, on the 25th I opened the packet ready to sprinkle the biltong on the salad,but because I couldn't wait to have the salad I took a slice from the biltong and the taste was horrible,long story short Hubby tasted and agreed that it was off,26th I had plans couldn't go to food lovers market,27th I go there spoke to the Ladies that assisted,as per the procedure they called the Manager by the name of Brenden,(very rude for the profession that his in)No apology nothing, he instead asked me why was I sitting with a rotten biltong for more than 48 ?,my response was (politely 25th was christmas and 26 I thought you were closed cause I also work for retail and we were closed and on top of that I had plans)and his response was he doesn't think he can help me( with a very stinking attitude),he has to ask for permission to assist me, he goes comes back and says weigh the biltong and give her her money back,out of disappointment with his service I tell him that he is very unprofessional and while I'm talking he walks away. We don't treat customers like that,NOPE.
315 replies
136 months ago
No sense of urgency and professionalism.
I placed an order of three items some time in January 2015, and I was told that the delivery will take place on the on the 4th of Feb, upon the delivery I discovered that the incorrect items were delivered, I immediately called home choice to make them aware of the situation which I was told that someone will call me first thing in the morning to assist, the next day I waited till about 4 in the afternoon which I could not wait any longer,I took the initiative to call them back and I was told that arrangements will be made for a pick up to take place, which yes it was done but then nobody calls to say anything after the pick up about the process in terms of how far are they with my query, I have to call them every third day to find out what's happening and every time when one calls in I have to start and explain the whole story from start to finish, till today I have not yet received my order. <br> I honestly believe that this is not good customer service in actual fact this is the worst I've ever had to experience, are we now not valued as customers, is this now the time we realise that one has start shopping elsewhere, is this now the time we tell our family and friends about the bad
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
8 (88.88888888888889%)