Zaptor
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVR
WP
Willie P
1 reviews | Active since Jan 2020
13 Jun 2023, 12:42
Was a pleasure doing business with them,
I placed an order for an item with Zaptor and it was delivered promptly and correctly. Delivery was even sooner than the lead time they advertised. Questions I sent to them by email about the product before ordering were also answered promptly and correctly.
Helpful (0)
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Willie P
1 reviews | Active since Jan 2020
13 Jun 2023, 12:42
Was a pleasure doing business with them,
I placed an order for an item with Zaptor and it was delivered promptly and correctly. Delivery was even sooner than the lead time they advertised. Questions I sent to them by email about the product before ordering were also answered promptly and correctly.
0
Replies (0)JR
John R
1 reviews | Active since Jan 2020
21 Aug 2021, 10:16
HP 940 Ink cartridge replacements
Needed type 940 ink cartridges for my HP 8500 Plus inkjet printer. Guys in Pinetown had generic ink cartridges at a nice price. After a brief online chat ordered and choose to use pickup rather than delivery. The generics worked perfectly without any HP compatibility issues. Staff were knowledgeable, courteous and efficient. Pleasure to deal with. Making a second order.
Helpful (0)
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John R
1 reviews | Active since Jan 2020
21 Aug 2021, 10:16
HP 940 Ink cartridge replacements
Needed type 940 ink cartridges for my HP 8500 Plus inkjet printer. Guys in Pinetown had generic ink cartridges at a nice price. After a brief online chat ordered and choose to use pickup rather than delivery. The generics worked perfectly without any HP compatibility issues. Staff were knowledgeable, courteous and efficient. Pleasure to deal with. Making a second order.
0
Replies (0)FM
Frikkie M
1 reviews | Active since Jan 2020
27 Oct 2020, 08:58
Zapor rescue an old-timer with Ricoh toner cartridge online
I am a pensioner of 73 years old. Exposed to the use of computers for some 30 years, but always scared of the mechanics. Only started to buy online recently - very scared. I do a fair amount of printing, but always looking to save on ink & paper - refilled my own ink for many years till I switched to a Ricoh toner printer some 5 years ago. After all the local "refillers" of toner left Bellville area (Last one filled for R390), I was forced to start looking for the SP100e cartridge online. Zapor advertised for R299 + delivery cost. I was tempted but scared. Two months ago I phoned and the lady confirmed they stock the cartridge. I postponed because I was scared to buy online from unknown people! I noticed that they had one bad report, but a few very good ones - but decided to take the chance - based on despiration! On 15 October I ordered (adding a ream of paper to make it wortwhile) and struggled with the online payment (my ignorance). They phoned me and helped me through the process. I received the confirmation of order & payment immediately. The tracing of the process was very clear - I could see when the courier picked it up and was surprised to see him at my door, 3 days later!! I was very impressed and will use them again.
Helpful (0)
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Frikkie M
1 reviews | Active since Jan 2020
27 Oct 2020, 08:58
Zapor rescue an old-timer with Ricoh toner cartridge online
I am a pensioner of 73 years old. Exposed to the use of computers for some 30 years, but always scared of the mechanics. Only started to buy online recently - very scared. I do a fair amount of printing, but always looking to save on ink & paper - refilled my own ink for many years till I switched to a Ricoh toner printer some 5 years ago. After all the local "refillers" of toner left Bellville area (Last one filled for R390), I was forced to start looking for the SP100e cartridge online. Zapor advertised for R299 + delivery cost. I was tempted but scared. Two months ago I phoned and the lady confirmed they stock the cartridge. I postponed because I was scared to buy online from unknown people! I noticed that they had one bad report, but a few very good ones - but decided to take the chance - based on despiration! On 15 October I ordered (adding a ream of paper to make it wortwhile) and struggled with the online payment (my ignorance). They phoned me and helped me through the process. I received the confirmation of order & payment immediately. The tracing of the process was very clear - I could see when the courier picked it up and was surprised to see him at my door, 3 days later!! I was very impressed and will use them again.
0
Replies (0)FM
Frikkie M
1 reviews | Active since Jan 2020
19 Oct 2020, 09:24
Happy eaperience. Will use again.
1ste time used. Outstanding service for a 73yr old inexperienced illiterate person. Fast delivery. VERY good price for sc**** Ricoh SP100 toner cartridge - better than local refill. AND the new cartridge had a refill hole as well!!. VERY pleased. Will use again
Helpful (0)
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Frikkie M
1 reviews | Active since Jan 2020
19 Oct 2020, 09:24
Happy eaperience. Will use again.
1ste time used. Outstanding service for a 73yr old inexperienced illiterate person. Fast delivery. VERY good price for sc**** Ricoh SP100 toner cartridge - better than local refill. AND the new cartridge had a refill hole as well!!. VERY pleased. Will use again
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Replies (0)cD
chris D
1 reviews | Active since Jan 2020
31 Aug 2020, 15:31
Zaptor ink, Hell no thank you!!!
Anybody looking to buy ink? Do not buy at Zaptor in Pinetown. I bought some ink cartridges for my wife. In my haste, I picked the incorrect type. The delivery came and I installed it. Only to find that it was incorrect. i went on tho their website and read the refund policy and was glad to see that I was able to exchange. Being the honest person that I am, I told Balinda at Zaptor the truth about what happend. i was then told that i had a change of heart and because of this i can not exchange and that they will not refund. This is the first company that came across that told me how i felt about buying from them. On their refund policy they have a section that says you can exchange, but then they tell you that you have a change of heart and can't...WOW Zaptor. Never again, you are the worst at customer service and customer retention i have ever seen. Well done for making it this far.
Helpful (0)
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chris D
1 reviews | Active since Jan 2020
31 Aug 2020, 15:31
Zaptor ink, Hell no thank you!!!
Anybody looking to buy ink? Do not buy at Zaptor in Pinetown. I bought some ink cartridges for my wife. In my haste, I picked the incorrect type. The delivery came and I installed it. Only to find that it was incorrect. i went on tho their website and read the refund policy and was glad to see that I was able to exchange. Being the honest person that I am, I told Balinda at Zaptor the truth about what happend. i was then told that i had a change of heart and because of this i can not exchange and that they will not refund. This is the first company that came across that told me how i felt about buying from them. On their refund policy they have a section that says you can exchange, but then they tell you that you have a change of heart and can't...WOW Zaptor. Never again, you are the worst at customer service and customer retention i have ever seen. Well done for making it this far.
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Replies (0)M(B
MAJOLINDIE (Toekie) Bender
1 reviews | Active since Jan 2020
5 Aug 2020, 12:05
Great Service
WOW. What excellent service. Order from them the first time online and panic because I do not know them. They kept me informed from the moment they received the payment. Every step that the courier took they mailed it to me. Well done guys and girls. I will buy from you again.
Helpful (0)
|Replies (0)M(B
MAJOLINDIE (Toekie) Bender
1 reviews | Active since Jan 2020
5 Aug 2020, 12:05
Great Service
WOW. What excellent service. Order from them the first time online and panic because I do not know them. They kept me informed from the moment they received the payment. Every step that the courier took they mailed it to me. Well done guys and girls. I will buy from you again.
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Replies (0)