ZL
Zemp Leathers
Unclaimed Business
ZL
Zemp Leathers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLH
Lara H
1 reviews | Active since Jan 2020
10 Mar 2025, 15:34
Zemp Leather
I ordered a backpack from Zemp off their website in a specific colour with a specific colour inner, including added initials. The bag was supp**** in a very different colour with a completely different colour inner. Because it was initialled,I opted to just suck it up and keep it, but after using it once, I noticed loose stitching on the strap. I returned it to Zemp, who attributed the loose stitching to use and initially wanted to charge for repair. I expressed my unhappiness with the colour they had supp****. They declined to provide the correct colour, citing differences in colour palettes. The inner colour has since been altered on their webpage. I have given them six weeks to do the correct thing and replace the bag with what was ordered. They have retained both my money and the returned bag. It's advisable to be cautious when ordering they have no integrity
Helpful (0)
|Replies (0)LH
Lara H
1 reviews | Active since Jan 2020
10 Mar 2025, 15:34
Zemp Leather
I ordered a backpack from Zemp off their website in a specific colour with a specific colour inner, including added initials. The bag was supp**** in a very different colour with a completely different colour inner. Because it was initialled,I opted to just suck it up and keep it, but after using it once, I noticed loose stitching on the strap. I returned it to Zemp, who attributed the loose stitching to use and initially wanted to charge for repair. I expressed my unhappiness with the colour they had supp****. They declined to provide the correct colour, citing differences in colour palettes. The inner colour has since been altered on their webpage. I have given them six weeks to do the correct thing and replace the bag with what was ordered. They have retained both my money and the returned bag. It's advisable to be cautious when ordering they have no integrity
0
Replies (0)AH
Anna-Maré Herselman
1 reviews | Active since Jan 2020
5 Mar 2024, 13:46
Excellent service
Excellent service received! Quality of their bags and wallets are fantastic and the afters ales service is great too. All round happy customer!
Helpful (0)
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Anna-Maré Herselman
1 reviews | Active since Jan 2020
5 Mar 2024, 13:46
Excellent service
Excellent service received! Quality of their bags and wallets are fantastic and the afters ales service is great too. All round happy customer!
0
Replies (0)AH
Anna-Maré Herselman
1 reviews | Active since Jan 2020
5 Mar 2024, 13:41
Excellent service
Was an absolute pleasure to order from Zemp! The quality of their bags and wallets are excellent and I'm a very happy customer! After sales are fantastic, an all round excellent experience!
Helpful (0)
|Replies (0)AH
Anna-Maré Herselman
1 reviews | Active since Jan 2020
5 Mar 2024, 13:41
Excellent service
Was an absolute pleasure to order from Zemp! The quality of their bags and wallets are excellent and I'm a very happy customer! After sales are fantastic, an all round excellent experience!
0
Replies (0)BR
Bruce Roberts-Baxter
1 reviews | Active since Jan 2020
22 Aug 2023, 09:08
In The Bag
A few months back I ordered and handbag for my Daughters Birthday, she was not expecting it and was pleasantly surprised to see he initials embossed on the side which made it kind of special. The service I received from you was faultless, delivery took place quickly, your communications were helpful, it was a pain-free transaction for which I am most grateful, the quality of the product was really great and I would not hesitate to recommend you to anyone.
Helpful (0)
|Replies (0)BR
Bruce Roberts-Baxter
1 reviews | Active since Jan 2020
22 Aug 2023, 09:08
In The Bag
A few months back I ordered and handbag for my Daughters Birthday, she was not expecting it and was pleasantly surprised to see he initials embossed on the side which made it kind of special. The service I received from you was faultless, delivery took place quickly, your communications were helpful, it was a pain-free transaction for which I am most grateful, the quality of the product was really great and I would not hesitate to recommend you to anyone.
0
Replies (0)