Pathetic! ****mers?

I ordered a neuropathy massager, it took weeks to be delivered. Once received, it was not the massager that was ordered, the packaging was opened, damaged and the order was incomplete. To date, emails have not been answered, no feedback received and there's no contact details. Subsequently, I have found cheaper alternatives at a fraction of the price. Zenvo SA, you have taken money, falsely advertised and your service delivery leaves one wondering!